User's Guide
- 209 -
17—Troubleshooting
Understanding printer messages
Cartridge, imaging unit mismatch [41.xy]
1. Check if the toner cartridge and imaging unit are both
MICR
(Magnetic Imaging Content Recording)
or non-MICR supplies.
Note:
For a list of supported supplies, see the “Ordering supplies” section of the
User's Guide
.
2. Change the toner cartridge or imaging unit so that both are MICR or non-MICR supplies.
Notes:
•
Use MICR toner cartridge and imaging unit for printing checks and other similar documents.
•
Use non-MICR toner cartridge and imaging unit for regular print jobs.
Cartridge low [88.xy]
You may need to order a toner cartridge. If necessary, select
Continue
on the printer control panel to
clear the message and continue printing. For non-touch-screen printer models, press
to confirm.
Cartridge nearly low [88.xy]
If necessary, select
Continue
on the printer control panel to clear the message and continue printing. For
non-touch-screen printer models, press
to confirm.
Cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing
supplies” section of the
User’s Guide
.
If necessary, select
Continue
on the printer control panel to clear the message and continue printing. For
non-touch-screen printer models, press
to confirm.
Change [paper source] to [custom string] load [paper orientation]
Try one or more of the following:
•
Load the correct size and type of paper in the tray, then verify that the paper size and type settings
are specified in the Paper menu on the printer control panel, and then select
Finished changing
paper
. For non-touch-screen printer models, press
to confirm.
•
Cancel the print job.
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