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Troubleshooting
Calibir GXM640 IR Camera User's Manual
When using multiple cameras connected to an VLAN Ethernet switch, confirm that
all cameras are on the same subnet setup on that switch. See the Teledyne DALSA
Network Imaging package manual for more information. .
If a Calibir camera installed with other GigE Vision cameras cannot connect
properly with the NIC or has acquisition timeout errors, there may be a conflict
with the third party camera's filter driver. In some cases third party filter drivers
modify the NIC properties such that the Teledyne DALSA Sapera Network Imaging
Driver does not install. Verify such a case by uninstalling the third party driver and
installing the Calibir package again.
Verify that your NIC is running the latest driver available from the manufacturer.
Device Available but with Operational Issues
A properly installed Calibir with no network issues may still not perform optimally.
Operational issues concerning cabling, Ethernet switches, multiple cameras, and camera
exposure are discussed in the following sections:
Always Important
Power Failure During a Firmware Update–Now What?
Cabling and Communication Problems:
Preventing Operational Faults due to ESD
to avoid random packet loss, random
camera resets, and random loss of Ethernet connections.
No Timeout messages
I can use CamExpert to grab but the image is corrupted with bad data. See
I can use CamExpert to grab (with no error message) but there is no image
(display window stays black). See
Acquisition Error without Timeout Messages
I can use CamExpert to grab (with no error message) but the frame rate is lower
than expected. See
Camera acquisition is good but frame rate is lower than expected
There is no image and the frame rate is lower than expected.
See
Camera is functional but frame rate is lower than expected
There is no image but the frame rate is as expected.
See