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Calibir GXM640 IR Camera User's Manual
Troubleshooting
145
GigE
Server
Tray Icon:
Note: It will
take
a
few
seconds for the
GigE Server to
refresh its state
after
any
change.
A red X will remain over the
GigE server tray icon when the
Calibir device is not found.
This indicates a network issue
where
there
is
no
communication with Calibir.
Or in the simplest case, the
Calibir is not connected.
The GigE server tray icon
shows a warning when a device
is connected but there is some
type of IP error.
The GigE server tray icon when
the Calibir device is found. The
Calibir has obtained an IP
address and there are no
network issues. Optimization
may still be required to
maximize performance.
Problem Type Summary
Calibir problems are either installation types where the Calibir is not found on the
network or setup errors where the Calibir device is found but not controllable.
Additionally a Calibir may be properly installed but network optimization is required for
maximum performance. The following links jump to various topics in this troubleshooting
section.
Device Not Available
A red X over the GigE server tay icon indicates that the Calibir device is not found. This
indicates either a major camera fault or condition such as disconnected power, or a
network issue where there is no communication.
Refer to the
required installation steps.
Refer to the Teledyne DALSA Network Imaging manual to review networking
details.
In multiple NIC systems where the NIC for the Calibir is using LLA mode, ensure
that no other NIC is in or switches to LLA mode. It is preferable that the Teledyne
DALSA DHCP server is enabled on the NIC used with the Calibir instead of using
LLA mode, which prevents errors associated with multiple NIC ports.
Verify that your NIC is running the latest driver available from the manufacturer.
Device IP Error
The GigE server tray icon shows a warning with IP errors. Review the following topics on
network IP problems to identify and correct the condition.
Please refer to the Teledyne DALSA Network Imaging Package manual for information
on the Teledyne DALSA Network Configuration tool and network optimization foe GigE
Vision cameras and devices.
Multiple Camera Issues
When using multiple cameras with a computer with multiple NIC ports, confirm
each Calibir has been assigned an IP address by checking the GigE server.
To reduce network traffic in configured problem free systems, use the Network
Configuration tool to stop camera discovery broadcasts. Refer to the Teledyne
DALSA Network Imaging manual.