1-38
Cisco ASA Series CLI Configuration Guide
Chapter 1 Configuring the Cisco Phone Proxy
Troubleshooting the Phone Proxy
Make sure that each media-termination instance is created correctly and that the address or addresses are
set correctly. The ASA must meet specific criteria for media termination. See
Instance Prerequisites, page 1-6
for the complete list of prerequisites that you must follow when creating
the media termination instance and configuring the media termination addresses.
IP Phone Registration Failure from Signaling Connections
Problem
The IP phone is unable to complete the TLS handshake with the phone proxy and download its
files using TFTP.
Solution
Step 1
Determine if the TLS handshake is occurring between the phone proxy and the IP phone, perform the
following:
a.
Enable logging with the following command:
hostname(config)#
logging buffered debugging
b.
To check the output from the syslogs captured by the
logging buffered
command, enter the
following command:
hostname#
show logging
The syslogs will contain information showing when the IP phone is attempting the TLS handshake,
which happens after the IP phone downloads its configuration file.
Step 2
Determine if the TLS proxy is configured correctly for the phone proxy:
a.
Display all currently running TLS proxy configurations by entering the following command:
hostname#
show running-config tls-proxy
tls-proxy proxy
server trust-point _internal_PP_<ctl_file_instance_name>
client ldc issuer ldc_signer
client ldc key-pair phone_common
no client cipher-suite
hostname#
b.
Verify that the output contains the
server trust-point
command under the
tls-proxy
command (as
shown in substep
).
If you are missing the
server trust-point
command, modify the TLS proxy in the phone proxy
configuration.
See Step 3 in the
“Task Flow for Configuring the Phone Proxy in a Non-secure Cisco UCM Cluster”
, or Step 3 in the
“Task Flow for Configuring the Phone Proxy in a Mixed-mode
Cisco UCM Cluster” section on page 1-17
.
Having this command missing from the TLS proxy configuration for the phone proxy will cause
TLS handshake failure.
Step 3
Verify that all required certificates are imported into the ASA so that the TLS handshake will succeed.
a.
Determine which certificates are installed on the ASA by entering the following command:
hostname#
show running-config crypto
Additionally, determine which certificates are installed on the IP phones. See
Information from IP Phones, page 1-32
for information about checking the IP phone to determine if
it has MIC installed on it.
Содержание 5505 - ASA Firewall Edition Bundle
Страница 28: ...Glossary GL 24 Cisco ASA Series CLI Configuration Guide ...
Страница 61: ...P A R T 1 Getting Started with the ASA ...
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Страница 218: ...1 56 Cisco ASA Series CLI Configuration Guide Chapter 1 Managing Feature Licenses Feature History for Licensing ...
Страница 219: ...P A R T 2 Configuring High Availability and Scalability ...
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Страница 358: ...1 22 Cisco ASA Series CLI Configuration Guide Chapter 1 Information About Failover Failover Messages ...
Страница 403: ...P A R T 2 Configuring Interfaces ...
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Страница 499: ...P A R T 2 Configuring Basic Settings ...
Страница 500: ......
Страница 516: ...1 16 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Basic Settings Monitoring DNS Cache ...
Страница 533: ...P A R T 2 Configuring Objects and Access Lists ...
Страница 534: ......
Страница 558: ...1 4 Cisco ASA Series CLI Configuration Guide Chapter 1 Information About Access Lists Where to Go Next ...
Страница 601: ...P A R T 2 Configuring IP Routing ...
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Страница 632: ...1 8 Cisco ASA Series CLI Configuration Guide Chapter 1 Defining Route Maps Feature History for Route Maps ...
Страница 680: ...1 48 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring OSPF Feature History for OSPF ...
Страница 745: ...P A R T 2 Configuring Network Address Translation ...
Страница 746: ......
Страница 780: ...1 34 Cisco ASA Series CLI Configuration Guide Chapter 1 Information About NAT Where to Go Next ...
Страница 844: ...1 32 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Twice NAT Feature History for Twice NAT ...
Страница 845: ...P A R T 2 Configuring AAA Servers and the Local Database ...
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Страница 859: ...1 13 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring AAA Servers and the Local Database Configuring AAA ...
Страница 871: ...1 25 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring AAA Servers and the Local Database Configuring AAA ...
Страница 981: ...P A R T 2 Configuring Access Control ...
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Страница 994: ...1 12 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Access Rules Feature History for Access Rules ...
Страница 1028: ...1 34 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Management Access Feature History for Management Access ...
Страница 1054: ...1 26 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring AAA Rules for Network Access Feature History for AAA Rules ...
Страница 1060: ...1 6 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Web Cache Services Using WCCP Feature History for WCCP ...
Страница 1061: ...P A R T 2 Configuring Service Policies Using the Modular Policy Framework ...
Страница 1062: ......
Страница 1093: ...P A R T 2 Configuring Application Inspection ...
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Страница 1191: ...P A R T 2 Configuring Unified Communications ...
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Страница 1333: ...P A R T 2 Configuring Connection Settings and QoS ...
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Страница 1370: ...1 20 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring QoS Feature History for QoS ...
Страница 1379: ...P A R T 2 Configuring Advanced Network Protection ...
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Страница 1448: ...1 20 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Threat Detection Configuration Examples for Threat Detection ...
Страница 1474: ...1 18 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Filtering Services Monitoring Filtering Statistics ...
Страница 1475: ...P A R T 2 Configuring Modules ...
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Страница 1504: ...1 28 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring the ASA IPS Module Feature History for the ASA IPS module ...
Страница 1528: ...1 24 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring the ASA CX Module Feature History for the ASA CX Module ...
Страница 1548: ...1 20 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring the ASA CSC Module Feature History for the CSC SSM ...
Страница 1549: ...P A R T 2 Configuring VPN ...
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Страница 1592: ...1 42 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring IPsec and ISAKMP Supporting the Nokia VPN Client ...
Страница 1612: ...1 20 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring L2TP over IPsec Feature History for L2TP over IPsec ...
Страница 1796: ...1 6 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring the PPPoE Client Using Related Commands ...
Страница 1965: ...P A R T 2 Configuring Logging SNMP and Smart Call Home ...
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Страница 1988: ...1 22 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Logging Feature History for Logging ...
Страница 2002: ...1 14 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring NetFlow Secure Event Logging NSEL Feature History for NSEL ...
Страница 2036: ...1 34 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring SNMP Feature History for SNMP ...
Страница 2059: ...P A R T 2 System Administration ...
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Страница 2098: ...1 8 Cisco ASA Series CLI Configuration Guide Chapter 1 Troubleshooting Viewing the Coredump ...
Страница 2099: ...P A R T 2 Reference ...
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