1-34
Cisco ASA Series CLI Configuration Guide
Chapter 1 Configuring the Cisco Phone Proxy
Troubleshooting the Phone Proxy
Step 2
From the ASA, verify that the CTL file for the phone proxy contains one record entry for each entity in
the network—Primary Cisco UCM, Secondary Cisco UCM, TFTP server—by entering the following
command:
hostname#
show running-config all ctl-file
[
ctl_name
]
Each of these record entries creates one entry on the IP phone trustlist. The phone proxy creates one entry
internally with the function CUCM+TFTP.
Step 3
In the CTL file, verify that each IP address is the global or mapped IP address of the entity. If the IP
phones are on multiple interfaces, additional addressing requirements apply. See
Phones on Multiple Interfaces, page 1-9
Configuration File Parsing Error
Problem
When the ASA receives the configuration file from the Cisco UCM and tries to parse it, the
following error appears in the debug output (
debug phone-proxy tftp errors
):
PP: 192.168.10.5/49357 requesting SEP00010002003.cnf.xml.sgn
PP: opened 0x193166
.......
PP: Beginning of element tag is missing, got !
PP: error parsing config file
PP: Error modifying config file, dropping packet
Solution
Perform the following actions to troubleshoot this problem:
Step 1
Enter the following URL in a web browser to obtain the IP phone configuration file from the Cisco
Unified CM Administration console:
http://<cucm_ip>:6970/<config_file_name>
For example, if the Cisco UCM IP address is 128.106.254.2 and the IP phone configuration file name is
SEP000100020003.cnf.xml, enter:
http://128.106.254.2:6970/SEP000100020003.cnf.xml
Step 2
Save this file, open a case with TAC and send them this file and the output from running the
debug
phone-proxy tftp
command on the ASA.
Configuration File Parsing Error: Unable to Get DNS Response
Problem
When the ASA receives the configuration file from the Cisco UCM and tries to parse it, the
following error appears in the debug output (
debug phone-proxy tftp errors
):
PP: 192.168.10.5/49357 requesting SEP00010002003.cnf.xml.sgn
PP: opened 0x193166
.......
PP: Callback required for parsing config file
PP: Unable to get dns response for id 7
PP: Callback, error modifying config file
The error indicates that the Cisco UCM is configured as an FQDN and the phone proxy is trying to do a
DNS lookup but failed to get a response.
Содержание 5505 - ASA Firewall Edition Bundle
Страница 28: ...Glossary GL 24 Cisco ASA Series CLI Configuration Guide ...
Страница 61: ...P A R T 1 Getting Started with the ASA ...
Страница 62: ......
Страница 218: ...1 56 Cisco ASA Series CLI Configuration Guide Chapter 1 Managing Feature Licenses Feature History for Licensing ...
Страница 219: ...P A R T 2 Configuring High Availability and Scalability ...
Страница 220: ......
Страница 358: ...1 22 Cisco ASA Series CLI Configuration Guide Chapter 1 Information About Failover Failover Messages ...
Страница 403: ...P A R T 2 Configuring Interfaces ...
Страница 404: ......
Страница 499: ...P A R T 2 Configuring Basic Settings ...
Страница 500: ......
Страница 516: ...1 16 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Basic Settings Monitoring DNS Cache ...
Страница 533: ...P A R T 2 Configuring Objects and Access Lists ...
Страница 534: ......
Страница 558: ...1 4 Cisco ASA Series CLI Configuration Guide Chapter 1 Information About Access Lists Where to Go Next ...
Страница 601: ...P A R T 2 Configuring IP Routing ...
Страница 602: ......
Страница 632: ...1 8 Cisco ASA Series CLI Configuration Guide Chapter 1 Defining Route Maps Feature History for Route Maps ...
Страница 680: ...1 48 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring OSPF Feature History for OSPF ...
Страница 745: ...P A R T 2 Configuring Network Address Translation ...
Страница 746: ......
Страница 780: ...1 34 Cisco ASA Series CLI Configuration Guide Chapter 1 Information About NAT Where to Go Next ...
Страница 844: ...1 32 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Twice NAT Feature History for Twice NAT ...
Страница 845: ...P A R T 2 Configuring AAA Servers and the Local Database ...
Страница 846: ......
Страница 859: ...1 13 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring AAA Servers and the Local Database Configuring AAA ...
Страница 871: ...1 25 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring AAA Servers and the Local Database Configuring AAA ...
Страница 981: ...P A R T 2 Configuring Access Control ...
Страница 982: ......
Страница 994: ...1 12 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Access Rules Feature History for Access Rules ...
Страница 1028: ...1 34 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Management Access Feature History for Management Access ...
Страница 1054: ...1 26 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring AAA Rules for Network Access Feature History for AAA Rules ...
Страница 1060: ...1 6 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Web Cache Services Using WCCP Feature History for WCCP ...
Страница 1061: ...P A R T 2 Configuring Service Policies Using the Modular Policy Framework ...
Страница 1062: ......
Страница 1093: ...P A R T 2 Configuring Application Inspection ...
Страница 1094: ......
Страница 1191: ...P A R T 2 Configuring Unified Communications ...
Страница 1192: ......
Страница 1333: ...P A R T 2 Configuring Connection Settings and QoS ...
Страница 1334: ......
Страница 1370: ...1 20 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring QoS Feature History for QoS ...
Страница 1379: ...P A R T 2 Configuring Advanced Network Protection ...
Страница 1380: ......
Страница 1448: ...1 20 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Threat Detection Configuration Examples for Threat Detection ...
Страница 1474: ...1 18 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Filtering Services Monitoring Filtering Statistics ...
Страница 1475: ...P A R T 2 Configuring Modules ...
Страница 1476: ......
Страница 1504: ...1 28 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring the ASA IPS Module Feature History for the ASA IPS module ...
Страница 1528: ...1 24 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring the ASA CX Module Feature History for the ASA CX Module ...
Страница 1548: ...1 20 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring the ASA CSC Module Feature History for the CSC SSM ...
Страница 1549: ...P A R T 2 Configuring VPN ...
Страница 1550: ......
Страница 1592: ...1 42 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring IPsec and ISAKMP Supporting the Nokia VPN Client ...
Страница 1612: ...1 20 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring L2TP over IPsec Feature History for L2TP over IPsec ...
Страница 1796: ...1 6 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring the PPPoE Client Using Related Commands ...
Страница 1965: ...P A R T 2 Configuring Logging SNMP and Smart Call Home ...
Страница 1966: ......
Страница 1988: ...1 22 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring Logging Feature History for Logging ...
Страница 2002: ...1 14 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring NetFlow Secure Event Logging NSEL Feature History for NSEL ...
Страница 2036: ...1 34 Cisco ASA Series CLI Configuration Guide Chapter 1 Configuring SNMP Feature History for SNMP ...
Страница 2059: ...P A R T 2 System Administration ...
Страница 2060: ......
Страница 2098: ...1 8 Cisco ASA Series CLI Configuration Guide Chapter 1 Troubleshooting Viewing the Coredump ...
Страница 2099: ...P A R T 2 Reference ...
Страница 2100: ......