10. FAQ
1. I’m unable to change the output phase of a module
Check that the number of phase is correctly configured in Configuration > Power > AC OUT > Nb of
phase
Module should be manually turned off (module page)
Don’t forget to turn the module back on when phase is changed!
2. I have a system properly running with T2S USB, can I replace it with T2S ETH
Of course T2S ETH and T2S are 100% compatible. Once the load is fed, monitoring cannot cause any issue to it.
Feel free to replace your old T2S by a new T2S ETH.
Pay attention to:
MBP monitoring is a T2S configuration parameter which should be re-configured in your new T2S ETH
once it’s up and running.
Candis is not compatible with T2S ETH. A new version will be available soon, get in touch with your local
sales representative for more info about availability and retrofit possibilities.
As their features are redundant, T2S ETH is not compatible with former TCP-IP module.
Operating parameter need to be cross check, and IP setting must reconfigured.
3. I want to replace a power module in my system, what should I do?
Remove the module
Browse to module selection popup.
The removed module appears in red. Click on it.
This brings you to module page. Unsinstall the module by clicking the uninstall button.
Insert the new module.
Module will appears on module selection popup.
Its address can be changed by browsing to module page.
4. How can I reset my admin password if I have unfortunately forgotten it?
In case of password lost, a new temporary password (valid 24 hrs after creation) can be issued by CE+T Power.
To receive a temporary password, send an email with your T2S ETH serial Number and the date at which you
expect to go back on site to change the password to
specifically requesting
a new temporary password. The serial number can be found on the sticker on the T2S ETH, or on screen in
‘Parameters’ then ‘Info’.
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– Monitoring T2S - ETH User Manual – v1.4
FAQ
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