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Advanced Guide
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Troubleshooting
> Message Appears on the Computer Screen
Message Appears on the Computer Screen
Service Error 5100 Is Displayed
Writing Error/Output Error/Communication Error
Error Number: 300 Is Displayed
Error Number: 1700 Is Displayed
Ink Info Number: 1688 Is Displayed
Ink Info Number: 1686 Is Displayed
Error Number: 2001 Is Displayed
Error Number: 2002 Is Displayed
Other Error Messages
Service Error 5100 Is Displayed
Check: Is the movement of the FINE Cartridge Holder blocked?
Cancel printing from your computer, turn off the machine. Then clear the jammed paper or
protective material that is preventing the FINE Cartridge Holder from moving.
Important
Be careful not to touch the components inside the machine. The machine may not print
out properly if you touch it.
Turn the machine back on.
If the problem is not resolved, contact your Canon service representative.
Writing Error/Output Error/Communication Error
Check 1: If the
Power lamp is off, make sure that the power plug is plugged in,
then turn the machine on.
While the
Power
lamp is flashing green, the machine is initializing. Wait until the
Power
lamp
stops flashing and remains lit green.
Check 2: Make sure that the printer port is configured appropriately in the MP
Drivers.
* In the following instructions, "
XXX
" signifies your machine's name.
1.
Log on as a user account with administrator privilege.
2.
Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and
Faxes.
In Windows 2000, click Control Panel then Printers.
3.
Right-click the Canon XXX Printer icon, then select Properties.
4.
Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX Printer
appearing in the Printer column is selected for Print to the following port(s).
If the port setting is not correct, reinstall the MP Drivers or change the port setting
according to the interface you are using.
Page 613 of 681 pages
Message Appears on the Computer Screen
Содержание MP480 series
Страница 29: ...Checklist Staff paper Page top Page 29 of 681 pages Printing a Notebook Paper ...
Страница 41: ...position See Aligning the Print Head Page top Page 41 of 681 pages Printing Documents Windows ...
Страница 59: ...Page top Page 59 of 681 pages Loading Paper ...
Страница 62: ...Page top Page 62 of 681 pages Loading Envelopes ...
Страница 65: ...Page top Page 65 of 681 pages Loading Originals ...
Страница 71: ...Page top Page 71 of 681 pages Examining the Nozzle Check Pattern ...
Страница 84: ...Page top Page 84 of 681 pages Cleaning the Paper Feed Roller ...
Страница 128: ...Page top Page 128 of 681 pages Selecting a Photo ...
Страница 130: ...Page top Page 130 of 681 pages Editing ...
Страница 132: ...Page top Page 132 of 681 pages Printing ...
Страница 204: ...Page top Page 204 of 681 pages Attaching Comments to Photos ...
Страница 208: ...See Help for details on each dialog box Page top Page 208 of 681 pages Setting Holidays ...
Страница 244: ...Page top Page 244 of 681 pages Setting Paper Dimensions Custom Size ...
Страница 257: ...Page top Page 257 of 681 pages Printing with ICC Profiles ...
Страница 343: ...Printing Photos Sending via E mail Editing Files Page top Page 343 of 681 pages Saving ...
Страница 425: ...installed Page top Page 425 of 681 pages Custom Dialog Box ...
Страница 553: ...Page top Page 553 of 681 pages Printing with Computers ...
Страница 612: ...Page top Page 612 of 681 pages Paper Jams ...
Страница 619: ...Page top Page 619 of 681 pages Error Message Appears on a PictBridge Compliant Device ...