13
Replacing ink tanks........................................123
Low ink warning .........................................123
When to replace an ink tank.......................123
Compatible ink tanks..................................123
Replacing an ink tank.................................124
Resetting the ink counter ...........................126
Checking the ink level ................................127
Maintaining the print head .............................128
Flowchart of print head maintenance.........128
Printing the nozzle check pattern ...............129
Confirming the nozzle check pattern..........130
Cleaning the print head ..............................131
Aligning the print head ...............................132
Using the calibration function .....................133
Setting the Power Save Timer....................134
Cleaning your machine ..................................134
Cleaning the platen glass and document
cover...................................................135
Paper is jammed............................................136
Removing jammed paper ............................136
Clearing jams in the paper output tray ......136
Clearing jams from the
multi-purpose tray...............................136
If there are repeated paper jams................137
The cover cannot be closed...........................137
If the power disconnects unexpectedly..........138
Nothing displays on the LCD
(there is no power) .............................138
Problems outputting.......................................139
Cannot print at all, cannot print correctly.....139
When copying, printing from a computer,
printing faxes or printing
photographs .......................................139
When copying ............................................140
When copying, printing from a computer,
printing faxes or printing
photographs .......................................140
When copying ............................................141
Memory card problems ..................................141
Memory card is not recognized ...................141
Images on the memory card are not
recognized..........................................141
Cannot print correctly from the
memory card...................................... 142
Cannot write to a memory card from PC .... 142
Removable disk does not appear in
Windows Explorer.............................. 142
The [Unplug/Eject] icon does not appear
(Windows 2000)................................. 142
The machine does not appear in
In Windows Explorer, you cannot display
[Thumbnails] (Windows 2000) ........... 143
The memory card is recognized as a drive
other than [Removable Disk] ............. 143
Computer cannot be started ....................... 143
Problems installing and uninstalling
software ............................................ 144
Problems printing from your computer .......... 145
Cannot print to a shared printer .................. 147
Problems receiving faxes .............................. 147
Cannot receive a fax, cannot print a fax ..... 147
Cannot receive faxes automatically ............ 148
Machine does not switch automatically
between voice and fax calls............... 148
Quality of received fax is poor .................... 148
Cannot receive a fax using Error
Correction Mode (ECM) method........ 149
Repeated errors occur when you
receive a fax ...................................... 149
Problems sending faxes ................................ 149
Cannot send a fax....................................... 149
Cannot send a fax clearly ........................... 150
Cannot send a fax using Error Correction
Mode (ECM) method ......................... 150
Repeated errors occur when you send
a fax ................................................... 150
Telephone problems ..................................... 151
Problems scanning........................................ 151
You tried to create a multi-page PDF,
but were not able to scan multiple
documents ......................................... 153
When you click a button on the
MP Toolbox, an unwanted
application opens............................... 153