5-6
Confidential
8501-00-1800, Revision 05
Candela Corporation
AlexTriVantage Laser System
Situation/Symptom
Fault #
Reason
Solution
Fault 7 - DI System
Fault (Water)
7.3
DI pressure switch does not
change when power turned
on.
OR
DI pump is not On or DI
pressure switch not actuated.
Turn laser off.
Check DI water level (the
level should be no more
than 1/2” to 1” from the top
of reservoir. Refill reservoir
if needed.
Check for DI water leaks
underneath the laser. If
water leak is present, call
Candela Technical Support.
Restart and turn off laser 2-
3 times to allow fluid system
to pump water and flush out
bubbles.
If fault message persists, call
Candela Technical Support.
Fault 7 - DI System
Fault (Water)
7.4
Temperature Sensor Fault
(sensor circuit open or
shorted)
OR
DI temp < 9°C.
OR
DI temp > 90°C.
Call Candela Technical
Support.
Fault 9 - Warm-Up
Timeout
9.1
DI temperature not in normal
range after 30 minute warm-
up.
Call Candela Technical
Support.
Fault 10 - Delivery
System Fault
10.1
Unrecognized spot size while
entering Ready.
Change the Handpiece and
calibrate the laser.
If fault message persists, call
Candela Technical Support.
Table 5-2: Fault Message and Solutions for the AlexTriVantage Laser System
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