Chapter 5: Troubleshooting
Troubleshooting procedures
Page
5-5
Troubleshooting procedures
Proceed to any appropriate set of diagnostic steps. These are organized as follows:
•
Module has lost or does not establish connectivity
•
NAT/DHCP-configured SM has lost or does not establish connectivity
•
•
Module has lost or does not gain sync
•
Module does not establish Ethernet connectivity
•
CMM4 does not pass proper GPS sync to connected modules
•
Module Software Cannot be Upgraded
•
Module Functions Properly, Except Web Interface Became Inaccessible
Module has lost or does not establish connectivity
To troubleshoot a loss of connectivity, perform the following steps:
Procedure 29 Troubleshooting loss of connectivity
1
Isolate the end user/SM from peripheral equipment and variables such as routers,
switches and firewalls.
2
Set up the minimal amount of equipment.
3
On each end of the link:
•
Check the cables and connections.
•
Verify that the cable/connection scheme—straight-through or crossover—is correct.
•
Verify that the LED labeled LNK is green.
•
Access the General Status tab in the Home page of the module.
•
Verify that the SM is registered.
•
Verify that Received Power Level is -87 dBm or higher.
•
Access the IP tab in the Configuration page of the module.
•
Verify that IP addresses match and are in the same subnet.
•
If RADIUS authentication is configured, ensure that the RADIUS server is operational
Содержание PTP 450 Series
Страница 51: ...Chapter 1 Configuration Quick link setup Page 1 23...
Страница 155: ...Chapter 1 Configuration Configuring security Page 1 127...
Страница 160: ...Chapter 1 Configuration Configuring security Page 1 132 Table 41 Security attributes 450 Platform Family BHM...
Страница 163: ...Chapter 1 Configuration Configuring security Page 1 135...
Страница 164: ...Chapter 1 Configuration Configuring security Page 1 136...
Страница 169: ...Chapter 1 Configuration Configuring security Page 1 141 Table 43 Security attributes 450 Platform Family BHS...
Страница 193: ...Chapter 1 Configuration Configuring radio parameters Page 1 165...
Страница 194: ...Chapter 1 Configuration Configuring radio parameters Page 1 166...
Страница 195: ...Chapter 1 Configuration Configuring radio parameters Page 1 167...
Страница 206: ...Chapter 1 Configuration Configuring radio parameters Page 1 178...
Страница 210: ...Chapter 1 Configuration Configuring radio parameters Page 1 182...
Страница 232: ...Chapter 1 Configuration Configuring radio parameters Page 1 204 Figure 27 Multicast scheduler statistics...
Страница 305: ...Chapter 1 Configuration Configuring a RADIUS server Page 1 277 Table 89 Security tab attributes...
Страница 342: ...Chapter 1 Configuration Configuring a RADIUS server Page 1 314 6 Finally press Save Changes and you are ready to use it...
Страница 408: ...Chapter 3 Operation System information Page 3 8 Table 115 General Status page attributes PMP 450 AP...
Страница 423: ...Chapter 3 Operation System information Page 3 23 Site Contact Site Location Time Updated and Location Code...
Страница 636: ...Chapter 5 Troubleshooting Logs Page 5 16 Figure 95 SM Authorization log...