Chapter 5: Troubleshooting
Troubleshooting procedures
Page
5-7
NAT/DHCP-configured SM has lost or does not establish
connectivity
Before troubleshooting this problem, identify the NAT/DHCP configuration from the following list:
•
NAT with DHCP Client (DHCP selected as the Connection Type of the WAN interface) and DHCP
Server
•
NAT with DHCP Client (DHCP selected as the Connection Type of the WAN interface)
•
NAT with DHCP Server
•
NAT without DHCP
To troubleshoot a loss of connectivity for a SM configured for NAT/DHCP, perform the following steps.
Procedure 30 Troubleshooting loss of connectivity for NAT/DHCP-configured SM
1
Isolate the end user/SM from peripheral equipment and variables such as routers,
switches and firewalls.
2
Set up the minimal amount of equipment.
3
On each end of the link:
•
Check the cables and connections.
•
Verify that the cable/connection scheme—straight-through or crossover—is correct.
•
Verify that the LED labeled LNK is green.
4
At the SM:
•
Access the NAT Table tab in the Logs web page.
•
Verify that the correct NAT translations are listed.
RESULT: NAT is eliminated as a possible cause if these translations are correct.
5
If this SM is configured for NAT with DHCP, then at the SM:
•
Execute ipconfig (Windows) or ifconfig (Linux)
•
Verify that the PC has an assigned IP address.
•
If the PC
does not
have an assigned IP address, then
o
enter ipconfig /release
“Adapter Name”
.
o
enter ipconfig /renew
“Adapter Name”
.
o
reboot the PC.
o
after the PC has completed rebooting, execute ipconfig
o
if the PC has an assigned IP address, then
o
access the NAT DHCP Statistics tab in the Statistics web page of the SM.
o
verify that DHCP is operating as configured.
6
After connectivity has been re-established, reinstall network elements and variables that
you removed in Step 1.
Содержание PTP 450 Series
Страница 51: ...Chapter 1 Configuration Quick link setup Page 1 23...
Страница 155: ...Chapter 1 Configuration Configuring security Page 1 127...
Страница 160: ...Chapter 1 Configuration Configuring security Page 1 132 Table 41 Security attributes 450 Platform Family BHM...
Страница 163: ...Chapter 1 Configuration Configuring security Page 1 135...
Страница 164: ...Chapter 1 Configuration Configuring security Page 1 136...
Страница 169: ...Chapter 1 Configuration Configuring security Page 1 141 Table 43 Security attributes 450 Platform Family BHS...
Страница 193: ...Chapter 1 Configuration Configuring radio parameters Page 1 165...
Страница 194: ...Chapter 1 Configuration Configuring radio parameters Page 1 166...
Страница 195: ...Chapter 1 Configuration Configuring radio parameters Page 1 167...
Страница 206: ...Chapter 1 Configuration Configuring radio parameters Page 1 178...
Страница 210: ...Chapter 1 Configuration Configuring radio parameters Page 1 182...
Страница 232: ...Chapter 1 Configuration Configuring radio parameters Page 1 204 Figure 27 Multicast scheduler statistics...
Страница 305: ...Chapter 1 Configuration Configuring a RADIUS server Page 1 277 Table 89 Security tab attributes...
Страница 342: ...Chapter 1 Configuration Configuring a RADIUS server Page 1 314 6 Finally press Save Changes and you are ready to use it...
Страница 408: ...Chapter 3 Operation System information Page 3 8 Table 115 General Status page attributes PMP 450 AP...
Страница 423: ...Chapter 3 Operation System information Page 3 23 Site Contact Site Location Time Updated and Location Code...
Страница 636: ...Chapter 5 Troubleshooting Logs Page 5 16 Figure 95 SM Authorization log...