2
Types of VoIP
There are basically two types of VoIP service, Hosted VoIP and Managed VoIP.
Hosted VoIP is defined by the service provider performing all voice switching, routing, messages on
hold, call queuing, and other functions. In most cases, the end user needs only to connect VoIP
phones to their network. Any significant programming and configuration is done by the service provider.
At the time of this writing, popular companies offering Hosted VoIP are Nextiva, Vonage, 8x8, and Jive.
Note that Hosted VoIP service providers can also provide multi-line VoIP to analog conversion devices.
If you are not using VoIP phones and still using analog or digital phones, then our analog devices may
fit your needs better than the Vertex.
Managed VoIP involves additional equipment on site that handles most of the VoIP switching, routing,
and call processing. Various terms and acronyms apply to Managed VoIP including SIP trunking,
Asterisk PBX, ISDN PRI, and T1 feeds. There are many types of architectures available using
particular combinations of these and other items. If you have a Managed VoIP system, your IT person
and/or telephone switch provider should know the details.
Installation
Basics
1. The Vertex Management Port is the only Vertex
Endpoint
on the network and used to configure
the device. It connects to the same subnet as the PC running the Vertex Configuration Tool.
Caller ID data is also sent out this port to software applications that have integrated Ethernet
connected Caller ID devices.
2
The two “VoIP Bridge Ports" are pass-through, monitoring ports that connect two endpoints (I.E.
network switches, routers, etc.).
A single network connection that carries all VoIP traffic of
interest must pass through the Vertex VoIP Bridge Ports
.
3. To capture Caller ID and other telephony data from VoIP phone calls, call paths must travel
through the VoIP Bridge Ports on the Vertex. In the simple block diagram below, the connection
from the Router to the Network switch in made through the Vertex VoIP Bridge Ports. This allows
monitoring of all VoIP traffic in and out of
the premise.
