11
Voice Channels Permitted.
Vertex hardware is licensed for the number of simultaneous voice
channels that can be processed by the Vertex. For a 2 channel license, complete Caller ID
information will be sent for 2 callers at once. If a third call arrives, the last 2 digits of the Caller ID
number will be "xx" and the Caller ID name field will show "Channels Exceeded". Outbound calls
in progress occupy voice channels and count towards the license limit. Voice Channel licenses
can be upgraded with a code from CallerID.com. Normally, there is a cost associated.
Unit Number.
This can be used when multiple Vertex units are placed in the same location.
IP Setting.
If IP addresses can be obtained automatically from your Data Gateway Router via
DHCP, use this setting. Even when your computers are assigned a static IP, use DHCP if the
router's DHCP server is enabled. This allows the Vertex to automatically capture the MAC address
of the Data Gateway. If the Data Gateway MAC is FF-FF-FF-FF-FF-FF, DHCP was not negotiated.
If your DHCP server is not the Gateway Router (I.E. Windows Server), or no DHCP server is
enabled, set this to Static and fill in the appropriate parameters.
Unit IP Address
. The default IP address of a Vertex is 192.168.1.90. If this does not change
when the unit boots up, then either no DHCP server is enabled on the subnet that the Vertex is
connected, or the hardware was unable to negotiate DHCP.
Gateway IP Address
. This is the address associated with the Gateway Router responsible for
communication to IP addresses outside of the subnet. If the IP Setting is
Static
, the "Get Gateway
Address" button is enabled. In Administrator mode, this button invokes a background "IPConfig"
command and displays any gateways found.
Data Gateway MAC.
This must be specified to assure that the time and date are correct on call
records. The Vertex contacts a National Time Server to set its internal time clock. If the IP Setting
is
Static
, the "Get Gateway MAC" button is enabled. In Administrator mode, this button invokes a
background "ARP -a" command on the Gateway IP address entered to find the Gateway MAC.
SIP Gateway MAC.
This must be correct to capture Caller ID or any other call records. If VoIP
traffic passes through the same Gateway as the Data, then a separate SIP Gateway MAC is not
required. When the SIP Gateway MAC is set to 00-00-00-00-00-00, the Vertex uses the Data
Gateway MAC.
Get SIP Gateway MAC Button.
This starts a Vertex raw data dump in the background. The
program searches for the SIP Invite produced when the user dials the specific phone number
indicated. The destination MAC address of this Invite is the SIP Gateway MAC. The user has 2
minutes to make the outbound call. The instruction popup screen will close when VCT captures
the Gateway MAC.
Save Network Setting Button.
Changes made within the VCT program are not automatically
written to the Vertex. Any changes within the VCT causes corresponding "Save" buttons to turn
yellow. You must select these to write changes to the Vertex Hardware.
Network Port.
This is the port number on which the Vertex sends and receives. Do not change
this port number from 3520 unless your application is written to accept data on a different port.
This setting is password protected. The Vertex
Setup Wizard
only supports approved ports. At the
time of writing, the approved ports are 3520 and 6699.
DNS Address.
The default is 8.8.8.8 which is the main DNS server of Google. The Vertex uses
DNS to obtain the IP addresses for the websites of the National Time Service. Do not change this
setting unless directed by an advanced IT professional. This setting is password protected.
