Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 7/28/22
Customer Information
311
GM vehicle by limiting compensation for
damage repairs by using aftermarket
collision parts. Some insurance companies
will not specify aftermarket collision parts.
When purchasing insurance, we recommend
that you ensure that the vehicle will be
repaired with GM original equipment
collision parts. If such insurance coverage is
not available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing see
.
Gather the following information:
.
Driver name, address, and telephone
number
.
Driver license number
.
Owner name, address, and telephone
number
.
Vehicle license plate number
.
Vehicle make, model, and model year
.
Vehicle Identification Number (VIN)
.
Insurance company and policy number
.
General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See
“
Collision
Parts
”
earlier in this section.
In a crash, the sensing system may shut
down the high voltage system. See
for important safety
information. If an airbag has inflated, see
What Will You See after an Airbag Inflates?
If the vehicle is damaged from a crash,
flood, fire, or other event it may be
necessary to have the vehicle inspected.
See
for
important safety information.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
