17
TROUBLESHOOTING
Service Mode Procedures
PROCEDURE 1: MCB COMMUNICATIONS TEST (I/O CABLE TEST):
1. Hold down the PAUSE/STOP button and Down arrow button together for three seconds while at the Welcome screen to enter the Console
Setup Mode.
2. The Console displays the TOTAL HOURS screen.
3. Hold down the PAUSE/STOP button and Down arrow button together for 3 seconds to go into the Engineering Mode.
4. Press the Down arrow button 13 times and screen will display TEST MCB.
5. Press Enter to begin the test.
6. The Console will display either MCB PASS or MCB FAIL.
7. If the test results in a fail, I/O communications are interrupted and both I/O cables must be replaced.
RETURN DEFECTIVE CABLES TO NAUTILUS ATTN: QUALITY
PROCEDURE 2: CHECK FIRMWARE VERSION AND ERROR LOG:
1. Hold down the PAUSE/STOP button and Down arrow button together for 3 seconds while at the Welcome screen to enter the Console Setup
Mode.
2. The Console displays the TOTAL HOURS screen.
3. Push the Right arrow button to show the Console Firmware Version.
4. Record the code.
5. Push the Right arrow button four times.
6. The Console display shows “VIEW ERROR MSG NO” prompt.
7. Push the Up arrow button. The Console will display the “VIEW ERROR MSG YES” prompt.
8. The Console display shows “ERROR LOG VER2”. Push ENTER to access the log.
9. Push the Right arrow button and record the code shown.
10. Push the Right arrow button again and record the next code.
11. If you have recorded all the numbers, push the ENTER button and screen will display “ERROR LOG RESET YES”. Push Enter.
12. Press PAUSE/STOP to return to Welcome screen.
PROCEDURE 3: RESET MACHINE (workout data will be lost):
1. Hold down the PAUSE/STOP button and Down arrow button together for 3 seconds while at the Welcome screen to enter the Console Setup
Mode.
2. The Console displays the TOTAL HOURS screen.
3. Push the Right arrow button six times until the Console display shows the “RESET CONSOLE NO” prompt.
4. Press the Up arrow button and the screen will display RESET CONSOLE YES.
5. Push the Enter button.
6. Turn the machine off when the Console displays the “POWER CYCLE NOW.
PROCEDURE 4: CALIBRATE MCB:
1. Hold down the PAUSE/STOP button and Down arrow button together for three seconds while at the Welcome screen to enter the Console
Setup Mode.
2. The Console displays the TOTAL HOURS screen.
3. Hold down the PAUSE/STOP button and Down arrow button together for 3 seconds to go into the Engineering Mode.
4. Push the Down arrow button 14 times until the Console displays “ENTR MCB CLB” . Be sure the area around the Treadmill is clear of all
bystanders, children and pets. Be sure there is nothing on or under the Walking Belt, or near the Treadmill.
5. The Console displays MCB CALIB.
6. With the area clear, push the Enter button. After a pause, the calibration procedure will begin by automatically moving the Walking Belt. Be sure
not to touch or allow anyone else to touch the machine while calibration is occurring.
7. When calibration is complete, the Console will display “DONE”. Push the PAUSE/STOP button twice.
8. Flip the power switch to OFF. Calibration is now complete for the machine.