146
en | Troubleshooting
AUTODOME IP starlight 7000 HD
2016-07 | 1.0 | F.01U.283.679
Operation Manual
Bosch Security Systems
Problem
Questions to Ask/Actions to Resolve the Problem
Background is too
bright to see subject
–
Turn on backlight compensation via the Settings menu (or by using 20 Aux
ON/OFF).
Video is rolling, noisy
or distorted
–
Check the frequency.
- From the
SETTINGS
page, click
Advanced Mode
.
- Click
Camera
, and then click
Installer Menu
.
- In the
Base frame rate
field, choose either 25 ips or 30 ips.
–
Check the integrity of all connectors and splices of the Ethernet cable.
If O.K., then:
–
Contact Bosch Technical Support.
Loss of Privacy when
using Privacy Mask
–
Web browsers, BVC or BVMS
–
Press the
FindHome
key on the Special Functions menu in order to
align the mask back to the original position.
–
Intuikey (when keyboard is connected to BVC or BVMS
–
Issue a
SetScene 110
command in order to align the mask back to the
original position.
No Network
Connection
–
Check all network connections.
–
Ensure that the maximum distance between any two Ethernet
connections is 100 m (328 ft) or less.
If O.K., then:
–
If you are behind a firewall, ensure that the Video Transmission mode is set
to UDP.
–
Access the Settings Web page for the IP-enabled device.
–
Expand the Service Settings link, then click Network.
–
Select UDP from the Video Transmission drop-down list. Then click Set.
Содержание VG5-7230-CPT5
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