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5.0 Ticket Load Procedure
In June of 2021, Printer serial number 459433 and higher, are equipped with Universal Paper Guides (UPG),
except for receipt models. Please go to
for Ticket Load Procedure for this paper path.
1. Turn the printer on and wait five seconds. The red CHECK PAPER led will be illuminated. If your
printer has a cutter, they you will hear it cycle during this time.
2. Begin loading the tickets through the entrance slot with a smooth motion until the ticket stock comes to
a stop (at this point the stock is between the thermal head and platen). Keep pressure against the
stock and the printer will automatically feed the ticket stock.
If you have any ticket load issues then make sure the paper guild slider bar is properly adjusted (see
Two typical ticket formats and feed directions are shown below. The black timing mark on the back of the
ticket stock must be facing down towards the floor or the
When loading 5.50” long ticket stock the black timing mark should be towards the rear of the ticket
(the last part that goes into the printer). When loading 2
.0”” long cinema ticket stock the black timing
mark should be furthest away from to the leading edge of the ticket (the first part that goes into the
printer).
Adjustable (ADJW)
The black timing mark on the back of your ticket stock should
pass over this side facing down towards the opto
Load your stock towards this
side and below this metal plate