62 "DUMMY QUESTIONS"
TROUBLESHOOTING
S T A T U S M E S S A G E S
V E R T I C A L
S E N S O R S E T T I N G S
Question/Problem
Answer/Check points
Settings for status
messages are correct
but sending status
messages does not
work.
- Is the message transmission working cor-
rectly? Deliveries of all messages, including
MPTP messages, are fully handled by and in
the responsibility of the GSM network operator
and services can vary substantially.
- The network might be busy at the very
moment. By turning the
MPTP message stor-
age
on, the phone will automatically try to
resend the message later on. See
PAGE 30
.
- Also make sure, the phone is not located in
a shadow area at the moment. In order to
operate correctly, there must be good GSM
network signal.
- Is there enough charge in the battery? The
more bars in the battery indicator (
;
), the
better charge. If the battery is low, charge it or
replace it with a charged battery. The phone
can also be configured to send notifications of
changes in battery status. See
PAGE 50
.
I would like to distin-
quish status messages
from each other
somehow, e.g. by loca-
tion or company´s
name. Is it possible?
You can add some unique information for each
status message when sending it.
- Select
Advanced
for
Status message usage
.
See
PAGE 29
.
Question/Problem
Answer/Check points
Vertical sensor does
not work.
- When you purchased the feature, you got a
Service activation key.
You need to save the
key in order to activate the feature. See
PAGE 12
.
- The phone must have special battery includ-
ing the sensor component. Contact the dealer
or manufacturer to get such battery.
- Ensure that NT 2.0 software is installed in
the phone. Vertical sensor does not work with
the NT 1.0 software. For more information,
contact the dealer of manufacturer.
- The sensor feature must be turned on. See
Specifying sensor usage
on
PAGE 54
.
What does the sensor
alert actually mean - if
I do not cancel it, what
is going to happen
next?
When the phone has been knocked down for
too long a time and the cancellation period has
been expired, the phone will make an emer-
gency cycle, i.e. send emergency messages
(including last known position) and make
emergency calls.
The destination numbers are the same ones
used in Emergency cycle, i.e. the
Emergency
center numbers
. Ensure that they are stored
and enabled correctly. See
PAGE 39
.
Also check the settings below:
Sensor settings
. See
PAGE 53
.
Emergency environments
. See
PAGE 42
.