"DUMMY QUESTIONS" 61
TROUBLESHOOTING
A U T H O R I Z A T I O N A N D A U T H O R I Z E D N U M B E R S
S T A T U S M E S S A G E S
Question/Problem
Answer/Check points
I have set authoriza-
tion on. What does
that mean in practise?
How do I know that a
number is authorized?
When someone sends MPTP message to your
phone, e.g. requesting your position, your
phone will check that is this someone (i.e. the
requesting number) permitted to ask your
position. See
PAGE 29
.
- If it is, the phone will send the position to the
requesting number.
- If it is not, the phone ignores the request
(does not reveal your position to the requesting
number), or sends the position to the service
center number (if the number is configured).
Authorized numbers are:
-
Service center number
, and all numbers
stored in the list of
Emergency center numbers
,
and all numbers stored in the list of
Authorized
numbers
.
If the requesting number is not found in any of
these places, the number is unauthorized. See
PAGE 32
, and
PAGE 39
, and
PAGE 44
.
I wanted to track my
friend´s phone, but
the position updates
were sent to the serv-
ice center number,
instead of my number.
Authorization was
turned off. What hap-
pened?
Sending position updates to the requesting,
unauthorized number (like your number) is
possible under these conditions:
-
Authorization
is off - no permission is
needed for e.g. activating tracking. AND
-
Service center number
is removed.
Question/Problem
Answer/Check points
I cannot send status
messages. Have I for-
gotten some essential
settings?
- Is there a valid SIM card inserted in the
phone?
- Have you created
Status messages
? See
PAGE 29
.
- Have you stored
SMS service number
in the
phone? See
PAGE 30
. The number can also be the
same which is used in normal short messag-
ing. See
PAGE 20
.
- Have you stored the destination number for
status messages? The number is
Service cen-
ter number
. See
PAGE 32
.
- Have you selected status messages for
Pri-
mary use for emergency button
? See
PAGE 32
.
- When status messages are enabled,
SOS
activation
must be configured for
Long press
.
See
PAGE 38
.
- Have you pressed the Beneguard button
correctly? For status messages, press the but-
ton quickly twice.
- Have you transferred the settings in the
phone? See
PAGE 11
.