34 TELEMATICS: TELEMATIC SETTINGS
CONFIGURING SETTINGS FOR THE BENEFON TRACK PRO
S M S n u m b e r
Key in the SMS number (11c). The number is needed
for informing the recipient in case the data transfer
fails after three attempts. Depending on the authori-
zation setting, receiving party can be service center,
some other authorized number, or any number.
Also make sure that
Error reports
is set to
Send error
reports
. For more information, see
ERROR REPORTS ON
PAGE 31
.
T R A N S F E R R I N G T R A C E L O G
L o c a l t r a n s f e r
When the phone returns home, it is connected to the
Benefon Configurator by BW cable. The log will be
loaded from the phone to the software the same way
as other settings. For more information, see
CONNECT-
ING THE PHONE TO THE BENEFON CONFIGURATOR SOFTWARE ON
PAGE 9
and
LOADING SETTINGS FROM THE PHONE TO THE SOFT-
WARE ON PAGE 10
.
When the Benefon Configurator loads the log directly
from the phone, the trace log file appears automati-
cally in the display in readable text format. The
Trace
log
icon is shown under the
My Benefon
node on the
left, and by clicking the icon the actual trace log file
will be shown in the Document window on the right.
R e m o t e t r a n s f e r
The phone sends the log to the service center remote-
ly, as a trace data call, using Z-modem protocol.
Normal speed for data transfer in the GSM-network is
9600 baud. Since the Benefon phones support higher
speed, the transfer can be sped up to 14400 baud, in
case the higher speed is supported by the network
and SIM card, as well. Speed configuration for the
GSM network can be done by specific MPTP message.
The computer must contain a modem application
which supports Z-modem protocol (e.g. Windows Hy-
perterminal). NOTE: Check the modem settings. Seri-
al port must be correct, and transfer speed must be
set according to receiving phone. E.g. when using the
Benefon mobile phone as the receiving phone, trans-
fer speed must be set to 19200 bits/second.
During the transfer, the receiving mobile phone must
be connected to the computer by a data cable/BW ca-
ble.
In order to make the modem answer automatically in-
coming data calls, key in the command ats0=1 and
press Enter on the keyboard. The command is associ-
ated with the receiving mobile phone. (the automatic
answer for data calls can be turned off by keying in
the command ats0=0)