Hanlong UC802(P) User Manual Download

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Summary of Contents for UC802(P)

Page 2: ...TD gives its right to download and print copies of this content only for private use as a user manual No parts shall have the right to alter modify or use as commercial means without the express writt...

Page 3: ...Notices Information 2 Cleaning To clean the device use an anti static cloth Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone http arttel ru...

Page 4: ...with Your Phone 10 Hardware Components Preview 10 Icon Preview 13 Memory Key Function Overview 14 Basic Features Configuration 16 Web Login 16 Administrator Password 17 Language 18 Time and Date 19 S...

Page 5: ...Intercom 46 Speed Dial 47 Direct Pickup 48 Group Pickup 49 BLF 49 Shared Line 51 Record 52 Call Park 53 Paging 53 DTMF 54 Prefix 55 Upgrade 56 Factory Reset 56 Upgrade 56 Troubleshooting 59 Why is the...

Page 6: ...Getting Started Getting Started Packing List The package contains the following parts please check if all the items are not missed The phone device The footstand Handset Headset cord 5 http arttel ru...

Page 7: ...Getting Started Power adapter Ethernet cable Quick installation reference Phone Installation 6 http arttel ru...

Page 8: ...Getting Started 1 Attach the Foot stand 2 Connect the Handset and optional Headset 7 http arttel ru...

Page 9: ...powered up the system boots up and performs the following steps Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration The phone LCD screen wi...

Page 10: ...tting Started By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings e g IP address subnet mask default gateway DNS server 9 http arttel r...

Page 11: ...e information Power Indicator LED To indicate the power status Line keys The phone supported up to 4 accounts Steady green idle interface during a call Blink red a call incoming Soft keys Labels autom...

Page 12: ...light 2 To un mute the call Memory Keys To be configured as different function as Line Speed Dial BLF BLF List Voice mail Direct Pickup Group Pickup Call Park Intercom DTMF Prefix Hold Conference DND...

Page 13: ...o place a call in hands free mode Volume To decrease the volume To increase the volume Alphanumeric keypad To enter the phone numbers letters and so on Message To indicator the New message and press t...

Page 14: ...ur Phone Icon Preview Icon Description Network Registered succeed Unregistered Speakerphone mode Handset mode Headset mode Mute Forward Do Not Disturb Received calls Dialed Calls Missed calls Forward...

Page 15: ...liar with Your Phone 14 Memory Key Function Overview Line Speed Dial BLF BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Conference Forward Transfer Hold DND Redial htt...

Page 16: ...Getting Familiar with Your Phone 15 Call Return Record URL Record Paging Group Listening Public Hold Private Hold Shared Line URL http arttel ru...

Page 17: ...mainly introduce the basic configuration as the Time Language and Volume Web Login Get the IP address Press Menu Status Information Input the IP Address in the web browser Input the user name default...

Page 18: ...he password is mainly used for login the web interface or set the advanced settings through phone interface And the default password of the administrator is admin To change to password via Phone Inter...

Page 19: ...ation Note When you use the web interface user name admin password admin default Language The default Phone interface language is English To change the language via Phone interface Press Menu Setting...

Page 20: ...nguage packs currently loaded to the IP phone Time and Date The time and date show on the idle page and it can be set and change by SNTP server automatically or manual setting To configure the time an...

Page 21: ...s Menu Setting Basic setting Time Date Format Press and or press Info to change between 12 Hour or 24 Hour Press and or press Info to change among Y M D year month day M D Y month day year D M Y day m...

Page 22: ...eb interface Setting Preference Time Zone Select the necessary one Press to save the configuration Note If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol SNTP serve...

Page 23: ...cted configuration To disable screen saver via Phone To press Menu Display Screensaver Press and or press Switch soft key to Choose the Time out as off Press or Save soft key to save the selected conf...

Page 24: ...Tone Type via Phone interface Press Menu Setting Basic Settings Ring Tone Press and to select the aimed one Press or Save soft key to save the configuration To adjust the Ring Tone Type via Web Interf...

Page 25: ...rectory Select the target contact Press Detail soft key to edit the contact Press and to select the wanted Ring Tone for the contact Press Save soft key to save the contact Volume You can adjust the v...

Page 26: ...2 To press and during the call is ringing To adjust the handset volume To press and during a call in handset mode To adjust the headset volume To press and during a call in headset mode To adjust the...

Page 27: ...list into local directory To add contacts manually Press Menu DIR Press Add soft key Enter the necessary information as Name Phone number Press save soft key or to add the contacts successfully To ad...

Page 28: ...s successfully To add contacts via web interface Click Directory Enter the name number and some other information Press and then press button B To add contacts into blacklist To add blacklist manually...

Page 29: ...lly To add blacklist from history Press History soft key or press Menu History Local history Press and to select the targeted one Press Option soft key Add to Blacklist Edit the necessary information...

Page 30: ...lacing a call by hands free speakerphone Press the or press the Line key then you can hear the dial tone Press the number Press or press the Send soft key then the call is sending To place a call by c...

Page 31: ...the conference to end the call is same as mentioned above Receive a Call There are three ways to receive a call when the phone is ringing To receive a call by handset Pick up the handset the conversa...

Page 32: ...lent no ring tone display Auto Answer Enable auto answer feature you will answer all incoming call automatically To enable Auto Answer via Webpage To Click Account Advanced To choose Yes for the Auto...

Page 33: ...ss Hold soft key to hold the current call Press Resume soft key to resume the call on hold To hold a call under headset mode Press Hold soft key to hold the current call Press Resume soft key to resum...

Page 34: ...transfers to Press Transfer soft key and now the blind transfer completed NOTE The Enable Call Feature must be configured to Yes to enable this feature Attended Transfer When you use this feature you...

Page 35: ...sfer soft key and now the Semi attended transfer completed NOTE To use this function should at least one line key set as Auto BLF Transfer Set a Programmable Key or line key is set as BLF For how to s...

Page 36: ...e A press line 4 key the call is placed on hold A enter the number of E and then press send soft key or E answering the call A press the conference soft key then A B C D and E are now the 5 way confer...

Page 37: ...d number Press Menu Features Call forward Always Forward Press and or press info soft key to select the enable choice Enter the forward to number and on code optional off code optional Press or Save s...

Page 38: ...o answer forward Press and or press info soft key to select the enable choice Enter the forward to number and on code optional off code optional Press or Save soft key to save the configuration When t...

Page 39: ...t key to select the disable choice Press or Save soft key to save the configuration To cancel the forward feature via Web Interface Setting Features Click Off for the Always Busy No Answer Click to sa...

Page 40: ...urn via phone interface Press Menu Features Function Keys Line or Memory keys as Function Keys Memory key1 for example Select the wanted Line or Memory key Press and or press info soft key to select t...

Page 41: ...call off code optional Press or Save soft key to save the configuration To cancel anonymous call feature Press Menu Features Anonymous Call Press and or press info soft key to select the disable choi...

Page 42: ...uration Call Mute When you use the Mute feature the other parties will not hear your voice while you can hear their voice Call mute applies to all modes handset headset and speakerphone To mute the ca...

Page 43: ...switch soft key to select the enable choice Press or Save soft key to save the configuration To cancel Key as Send Press Menu Features Key as Send Press and or press info switch soft key to select th...

Page 44: ...hone 1 Press Menu Settings Advanced Setting Phone Setting Lock 2 Press Info or Switch to change choose lock type All Keys Menu Key Function Key Lock Answer 3 Press Save or OK key to save the configura...

Page 45: ...onfiguration To Disable Keypad Lock via Webpage 1 Click Webpage Setting Preference 2 To choose Disable for the Phone Lock 3 To click Saveset to save the configuration Hot Line To configure Hot Line Pr...

Page 46: ...then now the Hotline auto dial is cancelled Advanced Features Voice Message This phone supports Voicemail and when there is message the message will will light green Moreover when pick up the handset...

Page 47: ...interface Function Keys Line or Memory keys as Function Keys emory key1 for example Press W T Press Menu Features M and or press info soft key to select the intercom in the type field Enter the target...

Page 48: ...directory by press the def To configure Speed Dial feature via phone interface 47 Press and or press info soft key to select the Speed Dial in the type field Enter the targeted Number Press or Save s...

Page 49: ...8 Press and or press key to select the Speed Dial in the type field Enter the value Press or Save soft key to save the configuration Then the selected Line or Memory key will work as Direct Pickup fac...

Page 50: ...igure the Group Pick up via Web interface Click Function keys Line or Memory key desi roup Pickup in the Type r the pickup code and followed the desired Group number in the Value field T Select the re...

Page 51: ...r the targeted Value and or press info soft key to select the Account ID Enter the Pickup Code Press or Save soft key to save the configuration o configure a BLF key by web Click Function keys Line or...

Page 52: ...ng of the shared line To configure the line key as shared line via Memory key1 for example 51 Press and or press info soft key to select the Shared Line in the type field Press and or press info soft...

Page 53: ...rd With record feature you can record calls by pressi To configure the record via Memory key1 for example Select the wanted Line or Memory key 52 Press and or press info soft key to select the Key Eve...

Page 54: ...e the Call Park vi Press Menu Features Function K M Select the wanted Line or Memory key Press and or press Switch soft key to select the Key Event in the type field Press and or press Switch soft key...

Page 55: ...tion o configure the Paging via Web interface Click Function keys Line or Memory key desi ing in the Type e T Select the red Line or Memory key and select Pag Click th to save the configuration TMF Ph...

Page 56: ...fix via Press Menu Features Function K M Select the wanted Line or Memory key and or press info soft key to select the Prefix in the type field Press Enter the value or Save soft key to save the confi...

Page 57: ...ere the new code image is located The TFTP upgrade can work in either static IP or DHCP mode using private or public IP address It is recommended to set the TFTP server address in either a public IP a...

Page 58: ...segment Go to File Configure Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade Start the TFTP server in the UC IP PHONE s web configurat...

Page 59: ...able http www solarwinds com products freetools free_tftp_server aspx To upgrade manually via the Web configuration interface Download the firmware Click Management Upgrade Click Brower or the blank S...

Page 60: ...Network Unavailable Ensure that the Ethernet cable is plugged into the Internet port on the phone and the Ethernet cable is not loose Ensure that the switch or hub in your network is operational Cont...

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