20
Release Notes
Known Issues and Limitations
•
[Ref. #36400]
KMV-3901/3911 dashboard message:
In the case of a KMV-3901/3911
multi-viewer, the message that appears in the status dashboard after Ethernet
communication is lost may falsely indicate that a duplicate IP address was detected,
and this message may persist after communication is restored.
Workaround:
Disable the status dashboard on any display where showing this erroneous
message might be problematic (see “Disabling the Dashboard” in the Kaleido-X User’s
Manual).
•
[Ref. #36131]
KMV-3901/3911 3D stereoscopic display option:
In the case of a
KMV-3901/3911 multi-viewer, the multi-viewer’s 3D stereoscopic display option may
invert the left and right eye sources, in which case some monitors would show an
altered image when monitoring 3D signals.
Workaround:
In XEdit, invert the left and right video levels assignments, for any affected
monitors in your layout.
•
[Ref. #31880]
Kaleido-X, Kaleido-X16 potential display issue:
Occasionally, during a cold
start of the multi-viewer, there could be a display corruption issue in the form of a
narrow strip of repeated content on the monitor wall.
Workaround:
Restart the multi-viewer.
•
[Ref. #13150]
Closed captions:
Closed captions may be fail to appear or they may be only
partially visible, when a monitor —
be it configured with transparency
— overlaps the
area where the captions are expected to be displayed.
•
[Ref. #24278]
Global alarms:
In the case of logical sources that are based on router
sources, the associated global alarm may be missing the expected text attributes from
contributing alarms, which results in UMDs or alarm status monitors showing no text
while correctly reporting a global alarm status on the monitor wall.
•
[Ref. #35607]
Router crosspoint actions:
A monitor wall action configured to switch
router crosspoints upon loading a specific layout may fail to produce the expected
crosspoint changes when that layout happens to be loaded during the multi-viewer
startup process.
Workaround:
Refresh the layout.
•
[Ref. #35539]
Distorted monitors:
A system configuration that has displays in different
rooms sharing conflicting head assignments may result in distorted layout elements on
the monitor wall. This may happen, for example, if the same output head is assigned to
two displays with different resolutions.
Workaround:
Review your room configurations in XEdit, look for red
Head
elements in
the filtered System list that appears at the bottom of the
Tools
pane, and then remove
the conflicting display or delete the conflicting room altogether (refer to “Managing
Rooms” in the Kaleido-X User’s Manual).
•
[Ref. #34850]
Kaleido-IP:
In the case of a Kaleido-IP system that has sources from an
EdgeVision device, changing a stream’s resolution at the EdgeVision output may result
in UMDs failing to display text information decoded from the stream (e.g., the video
format), on the monitor wall.
Workaround:
Restart the Kaleido-IP multi-viewer.
•
[Ref. #35458]
EdgeVision compatibility:
If you set the
high resolution
stream’s encoder
level to
Medium
in EdgeVision Configurator, the output stream resulting from a a 720p
input signal to the EdgeVision is currently not compatible with the Kaleido-IP, and may
result in noise (e.g., vertical lines, or stray dots) on the monitor wall.
Workaround:
In Edgevision Configurator, select a different encoder level for the high
resolution stream.
