11
Kaleido-X
Release Notes
•
[Ref. #25349]
Monitor resolution unknown after upgrade:
After upgrading a KMV-
3901/3911 multi-viewer, with the
Use detected monitor resolution
option selected, it
may happen that the monitor resolution is nevertheless not detected.
Workaround:
Reseat the KMV-3901/3911 card. Alternatively, if a DXF-200 is connected to
the monitor, you can reset this device instead of reseating the multi-viewer card.
Kaleido-X16
•
[Ref. #22725]
On rare occasions, after performing a Live Update on a Kaleido-X16, the USB
and serial ports may become inoperative.
Workaround:
Restart the Kaleido-X16 using the power switch.
•
[Version 4.10]
USB Live Update takes up to 30 minutes on a Kaleido-X16.
Kaleido-X (4RU, 7RU, 14RU)
•
[Ref. #29668]
Video activity on the monitor wall while a multi-viewer equipped with KXO-
HDM modules is being upgraded to version 5.30 (or later),
from a version of the Kaleido-
X software earlier than 5.30,
may cause a permanent loss of functionality to some of the
HD-SDI outputs. Precautions must be taken before upgrading such a system. Refer to
“Upgrading a Kaleido-X multi-viewer with KXO-HDM modules from 5.22 (or earlier)”, in
the Release Notes for your currently installed version of the Kaleido-X software for
details.
•
[Ref. #22196]
A firmware update performed on an input card that has HD video signals on
all its input ports may fail, resulting in the input card entering safe mode.
Workaround:
To recover from the update failure, power cycle the multi-viewer. After the
reboot, the system will start with the updated Kaleido-X software version, and the auto-
update process will then proceed with applying the latest firmware to any input card
whose update had initially failed.
•
[Ref. #16062]
USB Live Update takes about 20 minutes.
•
[Ref. #14662]
If a firmware update begins upon insertion of an input card, inserting a
second input card, or making a change to another card via XEdit, will cause the update
to fail. The input card on which the update failed will enter safe mode.
•
[Ref. #12752]
After a Live Update using a USB key, displays associated with the output
card where the USB key is inserted may turn black.
Workaround:
After the Live Update is complete, remove the USB key before the output
card reboots.
•
[Ref. #16641]
After upgrading a Kaleido-X multi-viewer from a version prior to 3.00, the
factory audio scales may not be available anymore.
Workaround:
Restore the factory audio scales to the multi-viewer’s database, by
performing the following:
1 Open XEdit.
2 On the
Configure
menu, point to
Database
, and then click
Import
, to import the
current database from the Kaleido-X into your workspace.
3 On the
Configure
menu, point to
Database
, point to
Restore defaults
, and then
click
Audio scales
.
4 On the
Configure
menu, point to
Database
, and then click
Export
, to export the
modified database back to the Kaleido-X.
