Make Calls with normal Telephones and change Settings
Make a Query Call
20
Finish the Call in a Query: If you like to call somebody that does not
take the call, you normally hang up. But if you do this out of an exist-
ing call while you are calling another subscriber for a Query or a Blind
Transfer, you will disconnect also the connection to the person wait-
ing in the background. You press the FLASH key or R-key and dial
the digit “1“ instead to finish the call here.
Alternation: If you started a Query and like to talk to both call part-
ners alternately, you will be able to switch from one to the other by
dialling a sequence of digits.
Finish a call out of a Query: You can finish the call with one of your
call partners carefully directed - with the one in the background or
with the currently active call partner. If you like to announce the fin-
ishing of the call to your call partner in advance, you perhaps have to
change to the call partner first (alternation).
Note: If you hang up the receiver during a Query call, both call part-
ners will be connected with each other. If one of both call partners
hangs up, you will be connected to the other one.
If you only like to talk to someone in the room, you have to press the
Flash key only in case of a DTMF telephone (switch on mute). You
will hear the internal dial tone then. Your call partner is on hold in the
background and listens to the Music on Hold during this time. In order
to continue the call, press the FLASH key again.
If an additional call is signalled during a call (it is knocking in your tel-
ephone or another telephone rings), you can also start a Query call
with the caller. How to accept/refuse a knocking caller can be learned
in the
chapter React to an incoming Call while Knocking on page 13
How to do a pick-up after pressing the flash or query key can be
learned in the
chapter Other internal Telephones ring – take Call for
an individual Telephone (Pickup) on page 12
Note: After pressing the Flash or Query key you can also start another
type of call (e.g. private call), an InterCom announcement or a pick-
up. Exception: During a door call only the dialling of one telephone
number is possible.
On ISDN telephones and on the system telephone the
“Query“ is started via an existing function key or via menu
(e.g. with “Call2“, “Query“, “on hold“ or “R-key“; see manual of the tel-
ephone).
If you use an analog telephone as an internal subscriber
telephone, where you can start a “Query call“ via T-Net
function key/menu, you also will be able to use this comfortable oper-
ation (see manual of the telephone).
For the ISDN telephones and the system telephone the
“Finish a Query“ function will be executed via an existing
function key or via menu (e.g. with “end“, “separating“, “back“ or
pressing of the R-key once more; see manual of the telephone).
Start second Call (Query Call)
g F
r
q
conversation
external telephone number*
*
Exchange line access number 0 + external telephone number (If you use a direct exchange line telephone for the entry, the exchange line access number 0 is left out.)
or short-code dialling number (If you use a direct exchange line telephone for the entry,
**
is preceding the short-code dialling number.)
Query call
or
n
q
internal telephone number**
**
Internal telephone number of the individual telephone (If you use a direct exchange line telephone for the entry,
**
is preceding the telephone number.)
or internal telephone number of the group (If you use a direct exchange line telephone for the entry,
**
is preceding the telephone number.)
or internal telephone number of the door (If you use a direct exchange line telephone for the entry,
**
is preceding the telephone number.)
Query call
I
T
The Subscriber called for the Query does not reply – Finish the Call
g F
r
f F 1 g
conversation
external telephone number*
*
Exchange line access number 0 + external telephone number (If you use a direct exchange line telephone for the entry, the exchange line access number 0 is left out.)
or short-code dialling number (If you use a direct exchange line telephone for the entry,
**
is preceding the short-code dialling number.)
ringing tone
back to the current call
or
n
f F 1 g
internal telephone number**
**
Internal telephone number of the individual telephone (If you use a direct exchange line telephone for the entry,
**
is preceding the telephone number.)
or internal telephone number of the group (If you use a direct exchange line telephone for the entry,
**
is preceding the telephone number.)
or internal telephone number of the door (If you use a direct exchange line telephone for the entry,
**
is preceding the telephone number.)
ringing tone
back to the current call
I
