Issue 2 14/07/16
95
Appendix 10
10.6 Service procedure D24-II
Caution
Be Careful When Making Voltage Measurements or
Jumping Terminals Not to Damage or Deform Connectors
or Connector Pins.
Danger
120 volt exposure. To avoid personal injury, use caution
while performing this procedure.
Condition:
Pilot will not light or stay lit, Error
codes 62, or 63 shown on Water
Heater Display
Reset control by pressing the
lower right button under “reset” on
the display for 3 seconds.Does
control board start ignition
sequence and start sparking
(sparking noise at pilot or at board)
Is there 22-27 volts AC input across
wire leads
“MV/PV” & “PV” (yellow & red wires)
at
Gas Valve?
Is there 22-27 volts AC output
across terminal pins 8 & 2 on
“Control” plug of Control Board?
Carefully insert meter probe in wire
plug to check pin terminals. Make
sure control is in the trial for
ignition sequence (see Sequence
of Operation).
Check wire harness for damage or
loose connections. Repair or
replace as needed.
Turn on power to the water heater
and verify proper operation
Is there spark at the pilot?
Replace control board
Replace control board
Check for:
Loose or damaged ignition wire
Grounded pilot electrode
Damaged pilot.
Tighten pilot tube connection at the
gas valve. Check incoming gas
pressure to water heater. if okay,
replace gas valve
Loosen pilot tubing connection at
the gas valve and soap test. Is
there pilot gas flow out of the gas
valve? See pilot illustration for pilot
inspection. (Wires must be
connected to gas valve during this
test).
Check for clogged or kinked pilot
tube, clogged pilot orifice. Clean or
replace as needed. (see “Pilot
Burner Inspection”)
No
No
No
No
No
Yes
Yes
Yes
Yes
Yes
10.6.1 Pilot operation testing
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