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MAINTENANCE
Warning: Failure to properly maintain your shredder will void the warranty.
Paper shredders require regular oil lubrication for optimal performance and extended lifespan.
We recommend you oil your shredder once a month. Your basic vegetable or cooking oil (noth-
ing flammable or petroleum based) can be drizzled onto a few sheets of paper and fed into the
shredder.
DO NOT SPRAY OR KEEP ANY AEROSOL PRODUCTS IN OR AROUND THE SHREDDER. DO
NOT USE CANNED AIR.
Be sure to periodically empty the wastebasket to avoid overloading and
damaging the cutting mechanism.
CLEANING:
• ALWAYS UNPLUG THE SHREDDER BEFORE CLEANING!
• Only clean the shredder by carefully wiping the unit with a dry soft cloth or towel.
• Do not clean or immerse shredder in water. Having the unit wet may result in damage or
malfunction to the electrical components. If the shredder happens to get wet, be sure to
completely dry the unit immediately with a cloth or towel.
• Never use anything flammable to clean the shredder. This may result in serious injury or
damage to the product.
TROUBLESHOOTING
If there is a problem with your shredder, check below for the symptoms and steps to resolve.
If you continue to have problems, contact customer support at our Service Center.
DO NOT
ATTEMPT TO REPAIR BY OPENING THE SHREDDER HEAD. This will completely void the
product warranty.
The shredder does not work at all.
a) Make sure the unit is plugged in and that the outlet it is plugged into is in good working order.
b) Overheating with extended use: In the event that the shredder has shred continuously
beyond the maximum running time and overheating, the unit will automatically shut off. If this
happens, switch the shredder off for 30 minutes or longer before resuming normal operation.
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c) Make sure the head unit portion of the shredder is correctly seated onto the included waste-
basket, with all the words and icons facing towards you. The head unit is particularly designed
to work only with the integrated wastebasket. Shredders are equipped with a safety interlocking
mechanism, which prevents the shredder from working when the head unit is lifted, removed,
or accidentally knocked over.
On the back center edge of the shredder head, next to the
power cord, is a “curved flap-like shape” that MUST FIT OVER THE OUTSIDE matching
ridge of the wastebasket. The shredder will not function unless the head unit is properly
mounted as pictured.
d)
Be sure to NOT tilt the cover completely open beyond the preset position, otherwise the
ShredSafe™ power cut off feature will be activated and the shredder will be inoperable.
The “SHREDDER STATUS” indication line must align with the “READY” setting.
e) If using a plastic bag to line the wastebasket, please remove it since this may be the cause of
the shredder to not operate properly.
f) The activation sensor of the shredder is located near the center of the feed slot. Be sure to
feed directly into the center area to activate the machine (especially applies to smaller pieces of
paper or credit cards).
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