Aisino RCK-600 User Guide
Beware the thermal unit may be hot. Turn off power a
nd let it cool down for a few
minutes. If card jam persists, please contact your
Aisino reseller.
5.3.3
Change the
Print Head
The print head is a heating element and directly affects print quality. A dirty or dusty
environment seriously affects its life a
nd can cause damage to the print head.
Consult your Aisino reseller if print head replacement is necessary.
To meet AISINO’s warranty policy for print head replacement, you must:
•
Use Aisino
approved consumables, including cards, ribbons and service
parts.
•
Maintain regular cleaning and maintenance of the
printer.
•
Install the printer in a dust free
environment
as detailed in the specifications
•
Use good well-conditioned
cards:
clean,
without deterioration causing head damage.
5.4 Technical
support
If you
have trouble configuring and using a printer, read this manual carefully.
If you still can't solve the problem, you can get detailed information and help via the AISINO
partner network.
5.4.1 AISINO
partner network
If you have any problem can’t be solved, please contact the AISINO
dealer. If you don
’
t
know any AISINO
dealer, please visit
WWW.
AISINO
.
COM
to tell us your problems.
AISINO
will inform you of the detailed contact of your local
AISINO
dealer .When you call
the
AISINO
dealer, you must provide the information as following:
A
○
1
E
A
The printer model and serial number.
A
○
2
E
A
The current configuration and operating system.
A
○
3
E
A
A description of what happened.
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