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Wolf Series RS-485 Remote I/O Module
Wolf series Remote IO Module User's Manual 149
Chapter 6. Technical support
If any problem encountered during the application, please look up the user
manual or contact us via Advanio website.
Email:
Website:
http://www.advanio.com
Before Contacting our Technical Support, please prepare information as
follows:
1. Serial number can be found on the bar code labeled on the cover of
module.
2. Firmware version: For more details, please refer to MODBUS command
about read firmware version command.
3. Host configuration (type and operating system).
4. If the problem is repeated, please provide full problem description and
related applications.
5. For particular error messages display, please provide full content in Dialog
Box including title and original text.
6. Any problem with program and hardware device concerned, please fully
describe the details.
7. Your comments and suggestions will be highly appreciated.
You will have your feedback via Email within 2 working days.
Содержание Wolf Series RS-485
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