adept technology SmartFleet EX, Руководство пользователя

Страница: 43 / 54

Chapter 5: Operation
The following two commands will help you check the status of your queueing setup. Many
other commands are available. These are covered in the
Adept Motivity User's Guide .
l
CentralServerDisplayRobotStatus
Presents a pop-up window that shows the status of all robots in the fleet.
l
CentralServerDisplayDeliveryQueue
Presents a pop-up window showing the delivery queue.
5.6 Troubleshooting
Check the following symptoms and actions:
Symptom Possible Causes Possible Remedies
No Power LED Power or hardware
failure Verify proper power supply
Contact Adept Support
Power LED ON
Can’t ping 1.2.3.4 via
Maint Eth interface
Network failure
OS image failure
Verify PC network settings
Verify cable, plugged into “Maint Eth”
Restore OS image
Can ping 1.2.3.4
Can’t access
MobileEyes at 1.2.3.4
ARAM configuration
error Verify ARAM is installed
and running
Check ARAM Logs in SetNetGo
Verify ARAM startup arguments
Can’t ping LAN address
at Ethernet interface LAN configuration
error Verify proper Wired Aux
Ethernet settings
Verify firewall access across
network
Verify network cable plugged
into “Ethernet” interface
Can ping LAN address
Can’t access MobileEyes
ARAM configuration
error
Network permissions
error
Verify ARAM is running
Verify firewall access
Can access MobileEyes
via LAN address
Can’t access ARCL port
ARAM configuration
error Verify ARCL Server is enabled
Verify firewall access
Can access MobileEyes
and ARCL via LAN address
No robots appear in
MobileEyes
Robot configuration
error
WiFi network
permissions error
Verify robots are configured to
use “Central Server”
Verify robots are set up on WiFi.
Verify that robots have firewall
access to access SmartFleet EX
from WiFi network
Adept SmartFleet EX User’s Guide, Rev. A
Page 43 of 54