
CAUTION:
•
For you to receive alarms, your phone should be within 20 feet of you
at all times. The transmission range is 20 feet unobstructed. If you are
out of range, you may not receive alarms. If you want to receive the
App's optional alarms, make sure these are turned on.
•
Do not force close the App. The App must be running in the
background to receive alarms. If you force close the App you will not
receive alarms. Re-open the App to ensure you will receive alarms.
•
If you restart your phone, open your App to make sure it’s working
properly.
•
Glucose alarms you receive do not include your glucose reading so
you must scan your Sensor to check your glucose.
•
The App will ask for phone permissions which are needed to receive
alarms. Allow these permissions when requested.
•
Check to make sure that you have the correct phone settings and
permissions enabled. If your phone is not configured properly, you
will not be able to use the App, so you will not receive alarms or be
able to check your glucose.
◦
In the phone settings, keep Bluetooth
ON
◦
In the phone settings for the App, allow the App to access
Bluetooth
◦
In the phone settings for the App under Notifications, keep Allow
Critical Alerts
ON
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