
Display
What It May Mean
What To Do
Enable
Bluetooth
Permission
Bluetooth
Permission was
turned off.
Follow the instructions on
the screen to turn Bluetooth
permission on. You will not
be able to use the App to
check your glucose or start a
new Sensor until Bluetooth
permission is turned on.
Allow Access
to Critical
Alerts
Access to Critical
Alerts was disabled.
Follow the instructions on the
screen to allow permission for
Critical Alerts. You will not be
able to use the App to check
your glucose or start a new
Sensor until the permission is
allowed.
Unexpected
Application
Error
The App has
detected an
unexpected error.
Shut down the App completely
and restart.
Customer Service: 1-855-632-8658 7 Days a Week from 8AM to 8PM Eastern Standard Time.
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