Chapter 50 Troubleshooting
XGS1930 Series User’s Guide
362
6
If the problem continues, contact the vendor, or try the advanced suggestion.
Advanced Suggestion
• Try to access the Switch using another service, such as Telnet. If you can access the Switch, check the
remote management settings to find out why the Switch does not respond to HTTP.
I can see the
Login
screen, but I cannot log in to the Switch.
1
Make sure you have entered the user name and password correctly. The default user name is
admin
,
and the default password is
1234
. These fields are case-sensitive, so make sure [Caps Lock] is not on.
2
You may have exceeded the maximum number of concurrent Telnet sessions. Close other Telnet
sessions or try connecting again later.
Check that you have enabled logins for HTTP or Telnet. If you have configured a secured client IP
address, your computer’s IP address must match it. Refer to the chapter on access control for details.
3
Disconnect and re-connect the cord to the Switch.
4
If this does not work, you have to reset the device to its factory defaults. See
.
Pop-up Windows, JavaScripts and Java Permissions
In order to use the Web Configurator you need to allow:
• Web browser pop-up windows from your device.
• JavaScripts (enabled by default).
• Java permissions (enabled by default).
There is unauthorized access to my Switch through telnet, HTTP and SSH.
Click the
Display
button in the
System Log
field in the
Management
>
Diagnostic
screen to check for
unauthorized access to your Switch. To avoid unauthorized access, configure the secured client setting
in the
Management
>
Access Control
>
Remote Management
screen for telnet, HTTP and SSH (see
). Computers not belonging to the secured client set cannot get permission to
access the Switch.
Summary of Contents for XGS1930-28HP
Page 19: ...19 PART I User s Guide...
Page 39: ...39 PART II Technical Reference...
