ZyXEL Communications P-2812HNU-51c, User Manual

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Chapter 26 Troubleshooting
P-2812HNU-51c User’s Guide
308
1
Make sure you understand the normal behavior of the LED. See Section 1.5 on
page 25 .
2
Check the hardware connections. See the Quick Start Guide.
3
Inspect your cables for damage. Contact the vendor to replace any damaged
cables.
4
Turn the P-2812HNU-51c off and on.
5
If the problem continues, contact the vendor.
26.2 P-2812HNU-51c Access and Login
I forgot the IP address for the P-2812HNU-51c.
1
The default IP address is https://192.168.1.1.
2
If you changed the IP address and have forgotten it, you might get the IP address
of the P-2812HNU-51c by looking up the IP address of the default gateway for
your computer. To do this in most Windows computers, click Start > Run, enter
cmd, and then enter ipconfig. The IP address of the Default Gateway might be
the IP address of the P-2812HNU-51c (it depends on the network), so enter this IP
address in your Internet browser.
3
If this does not work, you have to reset the device to its factory defaults. See
Section 1.6 on page 27 .
I forgot the password.
1
The default admin password is 1234 and the default user password is user.
2
If this does not work, you have to reset the device to its factory defaults. See
Section 1.6 on page 27 .
I cannot see or access the Login screen in the web configurator.