Chapter 53 Troubleshooting
GS2210 Series User’s Guide
411
6
I f t he problem cont inues, cont act t he vendor, or t r y one of t he advanced suggest ions.
Adv a n ce d Su gge st ion s
•
Tr y t o access t he Sw it ch using anot her ser vice, such as Telnet . I f you can access t he Swit ch,
check t he r em ot e m anagem ent set t ings t o find out w hy t he Sw it ch does not r espond t o HTTP.
I can see t he Login scr een, but I cannot log in t o t he Sw it ch.
1
Make sur e you have ent er ed t he user nam e and passw or d cor r ect ly. The default user nam e is
a dm in , and t he default passw ord is 1 2 3 4 . These fields ar e case- sensit ive, so m ake sur e [ Caps
Lock] is not on.
2
You m ay have exceeded t he m axim um num ber of concur r ent Telnet sessions. Close ot her Telnet
session( s) or t r y connect ing again lat er.
Check t hat you have enabled logins for HTTP or Telnet . I f you have configur ed a secur ed client I P
addr ess, your com put er ’s I P addr ess m ust m at ch it . Refer t o t he chapt er on access cont r ol for
det ails.
3
Disconnect and r e- connect t he cor d t o t he Sw it ch.
4
I f t his does not w or k, you have t o r eset t he device t o it s fact or y default s. See
.
Pop- up Window s, JavaScr ipt s and Java Per m issions
I n or der t o use t he w eb configurat or you need t o allow :
•
Web br ow ser pop- up w indow s fr om your device.
•
JavaScr ipt s ( enabled by default ) .
•
Java per m issions ( enabled by default ) .
I cannot see som e of Adv a n ce d Applica t ion subm enus at t he bot t om of t he nav igat ion
panel.
The r ecom m ended scr een r esolut ion is 1024 by 768 pixels. Adj ust t he value in your com put er and
t hen you should see t he r est of Adv a n ce d Applica t ion subm enus at t he bot t om of t he navigat ion
panel.
Ther e is unaut hor ized access t o m y Sw it ch v ia t elnet , HTTP and SSH.
