Chapter 34 Troubleshooting
GS1900 Series User’s Guide
244
supply is connected in AC/DC models).
6
If the problem continues, contact the vendor.
34.2 Switc h Ac c e ss a nd Lo g in
I forgot the IP address for the Switch.
1
The default in-band IP address is
192.168.1.1
or
http:/ / DHC P- a ssig ne d IP
(when connecting to a DHCP
server).
2
If this does not work, you have to reset the device to its factory defaults. See
Section 3.4 on page 38
or
Section 33.6 on page 237
.
I forgot the username and/or password.
1
The default user name is
a dm in
and the default password is
1234
.
2
If this does not work, you have to reset the device to its factory defaults. See
Section 3.4 on page 38
or
Section 33.6 on page 237
.
I cannot see or access the
Lo g in
screen in the Web Configurator.
1
Make sure you are using the correct IP address.
• The default in-band IP address is
192.168.1.1
.
• If you changed the IP address, use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
I
forgot the IP address for the Switch.
2
Check the hardware connections, and make sure the LEDs are behaving as expected. See
Chapter 2
on page 22
.
3
Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java
enabled.
4
Make sure your computer is in the same subnet as the Switch. (If you know that there are routers
between your computer and the Switch, skip this step.)
5
Reset the device to its factory defaults, and try to access the Switch with the default IP address. See
Section 3.4 on page 38
or
Section 33.6 on page 237
.
Summary of Contents for GS1900 Series
Page 16: ...16 PART I Use r s Guide ...
