Repair
s
(Inquirie
s
/Reque
s
t)
General Inquirie
s
<docomo Information Center>
S
old
b
y: NTT DOCOMO, INC.
Man
u
fact
u
red
b
y: ZTE Corporation
2017. 12 (1
s
t Edition)
Inquirie
s
About
S
ample
s
ZTE Japan. K.K. C
us
tomer
Su
pport
■
Phone contact (In Japane
s
e only)
TEL:
0
3
-6221-6090
(Char
g
e
s
apply)
Bu
s
ine
ss
hour
s
: Weekday 10:00 a.m. to 5:00 p.m.
(except for
S
aturday,
S
unday, holiday, and the day our company
s
pecified)
●
Plea
s
e confirm the phone n
u
m
b
er
b
efore yo
u
dial.
■
Mail contact
Email :
s
* It may take time to reply or an
s
wer if it i
s
o
u
t
s
ide ho
u
r
s
.
●
For
s
ample
s
, check in thi
s
man
u
al.
Don't for
g
et your mobile phone ... or your manner
s!
When
us
ing yo
u
r mo
b
ile phone in a p
ub
lic place, don't forget to
s
how common co
u
rte
s
y and con
s
ideration for other
s
aro
u
nd yo
u
.
*
S
ervice availa
b
le in: Engli
s
h, Port
u
g
u
e
s
e, Chine
s
e,
S
pani
s
h
* Unavaila
b
le from part of IP phone
s
.
(Bu
s
ine
ss
hour
s
: 9:00 a.m. to
8
:00 p.m. (open all year round))
0120-005-250
(toll free)
(Bu
s
ine
ss
hour
s
: 9:00 a.m. to
8
:00 p.m.)
* Unavaila
b
le from part of IP phone
s
.
■
From land-line phone
s
(In Japane
s
e only)
0120-
8
00-000
(toll free)
* Unavaila
b
le from land-line phone
s
, etc.
(No prefix)
151
(toll free)
■
From DOCOMO mobile phone
s
(In Japane
s
e only)
●
Plea
s
e confirm the phone n
u
m
b
er
b
efore yo
u
dial.
●
For Application
s
or Repair
s
and After-
S
ale
s
S
ervice, plea
s
e contact the a
b
ove-mentioned information center or the docomo
S
hop etc. near
yo
u
on the NTT DOCOMO we
bs
ite.
(Bu
s
ine
ss
hour
s
: 24 hour
s
(open all year round))
* Unavaila
b
le from part of IP phone
s
.
■
From land-line phone
s
(In Japane
s
e only)
0120-
8
00-000
(toll free)
* Unavaila
b
le from land-line phone
s
, etc.
(No prefix)
11
3
(toll free)
■
From DOCOMO mobile phone
s
(In Japane
s
e only)
NTT DOCOMO we
bs
ite http