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In case when an error occurs while the machine is working, an error message will be displayed on the
machine LCD screen. The following table explains the error meanings, provide probable cause of the error
and suggested solutions.
Error message
Cause
Solution
External SD Card
unmounted.
▪ SD card has lost the
connection.
▪ No reading from
external SD Card.
▪ Reconnect the SD Card.
▪ Format external SD Card (FAT 32).
▪ Check the connection with other SD Card.
▪ Contact with Technical Support.
TouchProbe cable
not found. Please,
connect B cable.
▪ The B cable is not
connected.
▪ The B cable is not
detected.
▪ Check the connection of the B cable, reconnect the B
cable.
▪ Contact with Technical Support.
TouchProbe cable
not found. Please,
connect B cable.
▪ The A cable is not
connected.
▪ The Tensometer is
not detected.
▪ Check the connection of the A cable, reconnect the
A cable.
▪ Connect another extruder to check the connection.
▪ Contact with Technical Support.
Internal electronics is
too hot. Please check
the fan in the bottom
of the machine.
▪ Internal electronic
has too high
temperature, bottom
fan probably not
working.
▪ Check the fan on the bottom of the machine.
▪ If fan is not working please, contact with Technical
Support.
Heating failure.
Please, restart the
machine.
▪ Error of the
thermistor
temperature reading.
▪ Contact with Technical Support.
▪ Check is the thermistor has no short circuit with the
machine frame.
▪ Check the current temperature reading.
Axes blockage.
▪ One of the axes got
blocked by rest of the
material.
▪ Toolhead hit the print.
▪ CNC mill stuck in
milled material.
▪ Reset the machine.
▪ Remove the elements which cause the blockade.
▪ Check the X and Y axis work by hand.
▪ Make sure that nothing is blocking the axes before
new job.
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