ICX 500 Gateway
Doc.no.A100K12202
Page 102
The
auto-attendant feature provides voice guided menus
The default directory number for the auto-attendant feature is
9550
. Incoming calls from the SIP
trunk must be routed to this number.
To record a voice message:
•
From a SuperUser station dial 8180 + 9550. Press and hold the M-key while recording.
•
Example: ”Welcome to Zenitel, press 1 for switchboard, press 2 for Sales department,
press 3 for Marketing department, or wait for an answer”
•
Release M-key to listen to the message. Press M-key again to do a new recording, or
•
Press 8 to save
Alternatively, a wav-file can be uploaded from the web interface AlphaWeb as described in the
Audio Messaging article.
The Auto-attendant number 9550 is using the DAK table of physical station 500 for the "digit"
actions. In the
Users & Stations
window in AlphaPro, select physical number 500 in the list box,
and press the button
DAK
. In the DAK table enter the call destination for digit 1-9 (DAK 1-9), and
digit 0 (DAK 10).