Maintenance
Humphrey Matrix User Manual
2660021138935 Rev. F 2015-11
10-4
Printer will not print
Refer to the Printer information for
troubleshooting help.
Printer not turned on. Press printer
power button.
Check the printer USB cable connection
at the back of the printer and at the
Humphrey Matrix. Unplug and reseat
the USB cable at both ends. Cycle the
printer power off / on and try again.
Check the USB cable on a known
working USB peripheral if available.
No paper in the printer.
Missing or empty ink cartridges.
Refer to the Printer
information for
troubleshooting help.
Shut Down the Humphrey
Matrix and cycle power off
/ on to reboot, then try
printing.
Check Printer Connectivity
status in the H
ELP
(F6)
D
IAGNOSTICS
Screen that
should indicate Connected
and Idle or Connected and
Printing.
Replace the printer USB
cable if defective.
Replace the printer if
defective.
Summary of Contents for Humphrey Matrix 800
Page 1: ...User Manual Humphrey Matrix Model 800...
Page 26: ...Introduction Humphrey Matrix User Manual 2660021138935 Rev F 2015 11 1 20...
Page 84: ...Viewing and Printing Tests Humphrey Matrix User Manual 2660021138935 Rev F 2015 11 6 18...
Page 108: ...Networking Configuration Humphrey Matrix User Manual 2660021138935 Rev F 2015 11 8 18...
Page 150: ...OfficeMate PMS Instructions Humphrey Matrix User Manual 2660021138935 Rev F 2015 11 B 2...
Page 156: ...Error Codes Humphrey Matrix User Manual 2660021138935 Rev F 2015 11 D 4...
Page 157: ......