Zeiss CIRRUS photo 600, Manual

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Online remote maintenance tool
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1
Online remote maintenance tool
The device is equipped with an online remote maintenance module, which
enables you to contact Carl Zeiss Meditec Service for troubleshooting and
remedy via the Internet.
The online remote maintenance module offers two problem resolution
options:
•
The software user interface is made visible to a service technician. The
operator carries out actions himself under instruction from the service
technician.
•
The user interface is visible to a service technician, who is able to operate
or configure the software directly using the remote control function.
To use the remote maintenance tool, proceed as follows:
•
Ensure that the device is connected to the Internet.
•
Start the online remote maintenance tool as described in the software
description of the device. A dialog will be displayed asking you to confirm
the terms and conditions.
Fig. 1 Dialog box for confirmation of the conditions of use
•
If you do not accept the conditions of use, terminate the procedure by
clicking on Cancel.
•
If you accept the conditions of use, select Yes, I agree and click on
Next. The login window for remote maintenance will be displayed.