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<6. Troubleshooting>
6-8
IM 12Y18A03-01EN
1st Edition : Oct. 04, 2019-00
Displayed
Event Code
Description
Cause
Troubleshooting
E037
POWER RETURN
System started processing after
brown out or power failure
Verify custom settings
E040
BLANK INCORRECT Blank greater than 1ppb
Verify scrolled blank value is correct.
E041
CALIBRATION
TIMEOUT
The electrode has not reach stability
within the specified time
The system code may be due to out
of range measurements or an invalid
previous calibration
E042
INVALID SLOPE
Invalid slope obtained during
calibration
Check electrodes, electrode cables
and connectors for defects or shorts.
Replace electrodes, if necessary.
Recalibrate using new standards in
the correct calibration sequence.
System Event/Error Codes - Yellow LED
E004
DEFAULT VALUES
Analyzer has been reset or is new out
of box
Calibrate the analyzer
E021
HARDWARE FAULT
System error
Contact Response Center
E101
CH1 TEMP OUT OF
RANGE
Temperature sensor on channel 1 out
of range (5 °C to 45 °C) for ISE
Check ATC cable and probe
connections. Replace if needed.
E102
CH2 TEMP OUT OF
RANGE
Temperature sensor on channel 2 out
of range (5 °C to 45 °C) for ISE
Check ATC cable and probe
connections. Replace if needed.
E111
CH1 CAL DUE
User calibration required on channel
1. No calibration has been performed
in user specified time interval.
Recalibrate the analyzer.
E112
CH2 CAL DUE
User calibration required on channel
2. No calibration has been performed
in user specified time interval.
Recalibrate the analyzer.
E127
CH1 mA1 OVER
RANGE
Measured sensor value above mA1
high limit value on channel 1
Verify user selectable mA1 high limit
value in setup mode.
E128
CH1 mA1 UNDER
RANGE
Measured sensor value below mA1
low limit value on channel 1
Verify user selectable mA1 low limit
value in setup mode.
E129
CH1 mA2 OVER
RANGE
Measured temperature value above
mA2 high limit value on channel 1
Verify user selectable mA2 high limit
value in setup mode.
E130
CH1 mA2 UNDER
RANGE
Measured temperature value below
mA2 low limit value on channel 1
Verify user selectable mA2 low limit
value in setup mode.
E131
CH2 mA1 OVER
RANGE
Measured sensor value above mA1
high limit value on channel 2
Verify user selectable mA1 high limit
value in setup mode.
E132
CH2 mA1 UNDER
RANGE
Measured sensor value below mA1
low limit value on channel 2
Verify user selectable mA1 low limit
value in setup mode.
E133
CH2 mA2 OVER
RANGE
Measured temperature value above
mA2 high limit value on channel 2
Verify user selectable mA2 high limit
value in setup mode.
E134
CH2 mA2 UNDER
RANGE
Measured temperature value below
mA2 low limit value on channel 2
Verify user selectable mA2 low limit
value in setup mode.
System Error Codes - Red LED
E001
HARDWARE FAULT
System error
Contact Response Center
E002
HARDWARE FAULT
System error
Contact Response Center
E018
HARDWARE FAULT
System error
Contact Response Center
E019
HARDWARE FAULT
System error
Contact Response Center
E020
HARDWARE FAULT
System error
Contact Response Center
E024
HARDWARE FAULT
System error
Contact Response Center
E026
HARDWARE FAULT
System error
Contact Response Center
E027
HARDWARE FAULT
System error
Contact Response Center
E029
HARDWARE FAULT
System error
Contact Response Center
E030
HARDWARE FAULT
System error
Contact Response Center
E038
HARDWARE FAULT
System error
Contact Response Center
E103
CH1 MEAS OVER
RANGE
Measurement is over range on
channel 1, the display should also be
flashing ‘9999’
Check if electrode is not connected,
electrode cables are faulty or
electrode junction is fouled
E104
CH2 MEAS OVER
RANGE
Measurement is over range on
channel 2, the display should also be
flashing ‘9999’
Check if electrode is not connected,
electrode cables are faulty or
electrode junction is fouled