Basic Call Features
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The system administrator can assign a private line to boss in one of the following situations
occurs:
The boss doesn’t want to miss important calls denied by his DND status.
The boss doesn’t want the delegate to answer some important or confidential calls for him.
The boss wishes his friends and families to reach him directly or bypass his delegate.
In many organizations, bosses have administrative secretaries who answer their office phones
for them. This is easily accomplished on the Skype for Business Server by using call delegation.
As a result, if one people dial the primary line of the boss, the phones of the delegate will ring
simultaneously. If the people dial the private line of the boss, only boss’s phone rings.
Characteristics of Private Lines:
A user can have only one private line.
A user with a private line has only one voice mailbox.
Calls to the private telephone line ring through. They do not follow "Do Not Disturb" rules.
Private lines are inbound only and cannot be used to make outgoing calls.
None of the following features are available with a private telephone line: delegation, and
Response Group application.
For more information on planning for private telephone lines, refer to
When receiving a private call, the touch screen of the phone will prompt “Call for private line”:
Note
Private Line Ring Tones
Private line ring tone feature allows the Skype for Business phone to play a specific ring tone
when receiving a private call.
Private lines can only be configured on the Skype for Business client only. Contact your
administrator for more information.
