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Yealink SIP-T5 Series, Administrator'S Manual


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Troubleshooting Methods

534

Troubleshooting Methods

Yealink phones provide feedback in a variety of forms such as log files, packets, status indicators and so on, which
can help you more easily find the system problem and fix it.

Topics

Log Files
Resetting Phone and Configuration
Packets Capture
Watch Dog
Network Diagnostics
Analyzing Configuration Files
Exporting All the Diagnostic Files
Device Status
Phone Reboot

Exporting All the Diagnostic Files

Yealink phones support three types of diagnostic files (including Pcap trace, log files, and BIN configuration files) to
help analyze your problem. You can export these files at a time and troubleshoot if necessary. The file format of the
exported diagnostic file is *.tar.

Procedure:

1. From the web user interface, navigate to Settings > Configuration.

2. Click Start in the Export All Diagnostic Files field to begin capturing signal traffic.

The system log level will be automatically set to 6.

3. Reproduce the issue.

4. Click Stop in the Export All Diagnostic Files field to stop the capture.

The system log level will be reset to 3.

5. Click Export to open the file download window, and then save the diagnostic file to your local system.

A diagnostic file named <MAC>-DiagnoseInfo.tar is successfully exported to your local system.

Note

: After exporting the diagnostic files, you can create a ticket to describe your problem at

ticket.yealink.com

, and Yealink

support team will help you locate the root cause.

Log Files

You can configure your device to generate the log files locally, upload the log to the USB flash drive connected to
the phone or sent the log to a syslog server in real time, and use these log files to generate informational, analytic
and troubleshoot phones.

Topics

Local Logging
Syslog Logging

Local Logging

You can enable local logging, specify the severity level, and choose to keep the log locally, upload the log to the
USB flash drive connected to the phone or upload the local log files to the provisioning server.

Topics

Local Logging Configuration
Exporting the Log Files to a Local PC
Uploading Log to the USB Flash Drive

Summary of Contents for SIP-T5 Series

Page 1: ......

Page 2: ...ces using the boot file and configuration files The Auto Provisioning Guide is to serve as basic guidance for provisioning Yealink devices with a provisioning server If you are a novice this guide is...

Page 3: ...ieve Configuration l Call Transfer Configuration l LDAP Configuration l SCA Configuration l BLA Configuration l VPN Configuration l Internet Port and PC Port Configuration l Warnings Display l BroadSo...

Page 4: ...Network Configurations 23 IPv4 and IPv6 Wired Network Settings 23 Wired Network IP Addressing Mode Configuration 23 IPv4 Wired Network Configuration 24 IPv6 Wired Network Configuration 27 DHCP Option...

Page 5: ...VPN Configuration 61 Example Using VPN based on L2TP Prototol 62 Exporting the OpenVPN Configuration File from the Phone 63 Importing the OpenVPN Configuration File to Phone 63 Quality of Service QoS...

Page 6: ...Provision Configuration 93 Static Provision Configuration 95 Configuring a Provisioning Server 96 Keeping User s Personalized Settings after Auto Provisioning 96 Keeping User s Personalized Settings...

Page 7: ...guration 125 Handset Keypad Light 126 Handset Keypad Light Configuration 126 Handset Wallpaper 127 Handset Wallpaper Configuration 127 Handset Screen Saver 127 Handset Screen Saver Configuration 127 H...

Page 8: ...stinctive Ring Tones Configuration 154 Ringer Device 155 Ringer Device Configuration 156 Audio Volume 156 Ringer Volume Configuration 156 Sending Volume Configuration 157 Tones 159 Supported Tones 159...

Page 9: ...Local DTMF Tone 183 Local DTMF Tone Configuration 183 Voice Quality Monitoring VQM 183 RTCP XR 183 RTCP XR Configuration 184 VQ RTCPXR 184 Voice Quality Reports 184 Voice Quality Reports Configuratio...

Page 10: ...r Picture from a USB Flash Drive 207 Deleting a Screensaver Picture 207 Backlight 207 Supported Backlight Options 208 Backlight and Time Configuration 208 Label Length for Line Key Display 209 Label L...

Page 11: ...236 Example Setting the Soft Keys Layout in Talking State 238 Input Method 238 Keypad Input Method File Customization 238 Customizing the Keypad Input Method File 239 Onscreen Keyboard Input Method F...

Page 12: ...figuration 270 Enhanced DSS Keys 270 Guidelines for Configuring Enhanced DSS Keys 271 Macro Action Strings 271 EDK Configuration 275 EDK List Configuration 275 EDK User Input Prompt Configuration 276...

Page 13: ...Multiple Line Keys per Account 313 Multiple Line Keys per Account Configuration 313 Auto Line Labels Rule Configuration 315 Default Account 315 Directory 317 Local Directory 317 Contact Avatars and I...

Page 14: ...Four Patterns Old Dial Plan Mechanism 350 Basic Regular Expression Syntax for Four Patterns 351 Replace Rule File Customization 351 Replace Rule File Attributes 351 Customizing the Replace Rule File...

Page 15: ...uration 379 Auto Answer 380 Auto Answer Configuration 380 Anonymous Call Rejection 383 Anonymous Call Rejection Configuration 383 Call Waiting 384 Call Waiting Configuration 384 Do Not Disturb DND 385...

Page 16: ...0 Directed Call Pickup 420 Directed Call Pickup Configuration 420 Group Call Pickup 422 Group Call Pickup Configuration 422 Dialog Info Call Pickup 423 Dialog Info Call Pickup Configuration 424 Call C...

Page 17: ...2 BLF Key for Intercom Configuration 452 Call Information Display Configuration 453 Shared Line 453 State Indicator of Shared Line 453 Shared Call Appearance SCA Configuration 454 SCA Configuration 45...

Page 18: ...ansmission 494 100 Reliable Retransmission Configuration 495 SIP Session Timer 495 SIP Session Timer Configuration 495 Session Timer 496 Session Timer Configuration 497 Reboot in Talking 497 Reboot in...

Page 19: ...538 Syslog Logging 539 Syslog Logging Configuration 539 Viewing the Syslog Messages on Your Syslog Server 542 Resetting Phone and Configuration 542 Reset to Factory Configuration 542 Resetting the IP...

Page 20: ...Book Issues 554 Difference between a remote phone book and a local phone book 554 Audio Issues 554 Increasing or decreasing the volume 554 Get poor sound quality during a call 554 There is no sound w...

Page 21: ...e and power adapter is connected to the phone 559 The power LED indicator has no lights 559 The Phone screen is black 559 The IP phone always displays the Yealink logo 559 Other Issues 559 The differe...

Page 22: ...Table of Contents 19...

Page 23: ...otepad to create and edit boot files configuration files and resource files Yealink IP Phones in a Network Most Yealink phones are connected physically through a Category 5E CAT5E cable to a 10 100 10...

Page 24: ...an electrical supply the device begins its ini tialization process Topics Loading the ROM File Configuring the VLAN Querying the DHCP Dynamic Host Configuration Protocol Server Contacting the Provisi...

Page 25: ...ion file s If the device does not obtain configurations from the provisioning server it will use the configurations stored in the flash memory Updating Firmware If you define the access URL of firmwar...

Page 26: ...data entry You can also configure IPv4 or IPv6 network settings manually Note Yealink devices comply with the DHCPv4 specifications documented in RFC 2131 and DHCPv6 specifications doc umented in RFC...

Page 27: ...erformed preferentially 1 Specify IPv6 as the preferred network and AAAA query will be performed preferentially 2 The preferred network is configured by static network preference Default 0 1 If you ch...

Page 28: ...r static network internet_port mask 1 y0000000000xx cfg Description It configures the IPv4 subnet mask for the wired network Note It works only if static network internet_port type is set to 2 Static...

Page 29: ...n Network WAN Port IPv4 Type DHCP Static DNS Black and white Screen Phones Menu Settings Advanced Settings default password admin Network WAN Port IPv4 DHCP IPv4 Client Static DNS Parameter static net...

Page 30: ...enu Settings Advanced Settings default password admin Network WAN Port IPv4 DHCP IPv4 Client Static DNS Enabled Sec DNS 1 If you change this parameter the phone will reboot to make the change take eff...

Page 31: ...ork WAN Port IPv6 Static IP IP Address Black and white Screen Phones Menu Settings Advanced Settings default password admin Network WAN Port IPv6 Static IPv6 Client IP Address Parameter static network...

Page 32: ...Permitted Values 0 Off the phone will use the IPv6 DNS obtained from DHCP 1 On the phone will use manually configured static IPv6 DNS Default 0 Web UI Network Basic IPv6 Config IPv6 Static DNS Static...

Page 33: ...42U Network Basic IPv6 Config Static IPv6 DNS Secondary DNS Other Phones Network Basic IPv6 Config Static IP Address Secondary DNS Phone UI Color Screen Phones Menu Advanced default password admin Net...

Page 34: ...hat the client should use when resolving host names via DNS Network Time Protocol Servers 42 Specify a list of NTP servers available to the client by IP address Vendor Specific Inform ation 43 Identif...

Page 35: ...pecify a hostname for the phone when using DHCP The DHCP client uses option 12 to send a pre defined hostname to the DHCP registration server See RFC 1035 for character set restrictions Topic DHCP Opt...

Page 36: ...IP address Permitted Values 0 Do not check with the DHCP server for the outbound proxy server IP address 1 The value obtained from DHCP option 120 is used as outbound proxy server IP address can resol...

Page 37: ...n Phones Menu Settings Advanced Settings default password admin Auto Provision IPv4 DHCP Option Value DHCP Option for IPv6 The phone can obtain IPv6 related parameters in an IPv6 network via DHCP opti...

Page 38: ...s a vendor neutral Link Layer protocol which allows the phones to advert ise its identity and capabilities on the local network When LLDP feature is enabled on the phones the phones periodically adver...

Page 39: ...n use to configure CDP Parameter static network cdp enable 1 y0000000000xx cfg Description It enables or disables the CDP feature Permitted Values 0 Disabled 1 Enabled the phone attempts to determine...

Page 40: ...in Network VLAN WAN Port VLAN Status Parameter static network vlan internet_port_vid 1 y0000000000xx cfg Description It configures the VLAN ID for the Internet port Note It works only if static networ...

Page 41: ...port_vid 1 y0000000000xx cfg Description It configures the VLAN ID for the PC port Note It works only if static network pc_port enable is set to 1 Auto Negotiation and stat ic network vlan pc_port_ena...

Page 42: ...dvanced VLAN DHCP VLAN Active Phone UI Color Screen Phones Menu Advanced default password admin Network VLAN DHCP VLAN DHCP VLAN Black and white Screen Phones Menu Settings Advanced Settings default p...

Page 43: ...To use Wi Fi feature on T53 T48U T48S T48G T46U T46S T46G T43U T42U T42S T41S T29G T27G phones make sure the Wi Fi USB dongle is properly connected to the USB port on the back of the phone Topics Wi F...

Page 44: ...if static wifi function enable is set to 1 Enabled Permitted Values 0 Disabled 1 Enabled Default 0 Supported Devices T57W T54W T53W T53 T48U T48S T48G T46U T46S T46G T43U T42U T42S T41S T29G T27G CP9...

Page 45: ...f it is set to 802 1x EAP the CA cer tificate can be uploaded by the parameter static network 802_1x root_cert_url the user certificate can be uploaded by the parameter static network 802_1x client_ce...

Page 46: ...00000000xx cfg Description It configures the EAP authentication username of a specific wireless network Note It works only if static wifi enable is set to 1 Enabled and static wifi X security_mode is...

Page 47: ...4W T53W T53 T48U T48S T48G T46U T46S T46G T43U T42U T42S T41S T29G T27G CP920 Web UI Network Wi Fi Add Password Phone UI Color Screen Phones Menu Basic Wi Fi Wi Fi On Known Network press Add Password...

Page 48: ...IPv6 as the preferred wireless network in a Dual Stack mode Note It works only if static network wifi ip_address_mode is set to 2 IPv4 IPv6 Permitted Values 0 IPv6 1 IPv4 Default 0 Supported Devices...

Page 49: ...s T57W T54W T53W T53 T48U T48S T46U T46S T43U T42U T42S T41S T27G CP920 Web UI T57W T54W T53W T53 T48U T46U T43U T42U Network Wi Fi IPv4 Config Configuration Type Static IP IP Address Other Phones Net...

Page 50: ...Config Static IP Address Default Gateway Phone UI Color Screen Phones Menu Advanced default password admin Network Wi Fi Port IPv4 Static IP Default Gate way Black and white Screen Phones Menu Setting...

Page 51: ...Settings Advanced Settings default password admin Network Wi Fi Port IPv4 Static IPv4 Client Pri DNS In DHCP environment Menu Settings Advanced Settings default password admin Network Wi Fi Port IPv4...

Page 52: ...you can use to configure IPv6 wireless network Parameter static network wifi ipv6_internet_port type 1 y0000000000xx cfg Description It configures the Internet port type for IPv6 wireless network Not...

Page 53: ...Fi IPv6 Config Configuration Type Static IP IPv6 Prefix 0 128 Other Phones Network Wi Fi IPv6 Config Static IP Address IPv6 Prefix 0 128 Phone UI Color Screen Phones Menu Advanced default password adm...

Page 54: ...IPv6 Client Static DNS Parameter static network wifi ipv6_primary_dns 1 y0000000000xx cfg Description It configures the primary IPv6 DNS server for the wireless network Note It works only if static n...

Page 55: ...nment Menu Advanced default password admin Network Wi Fi Port IPv6 DHCP Static DNS Enabled Sec DNS Black and white Screen Phones Menu Settings Advanced Settings default password admin Network Wi Fi Po...

Page 56: ...configures the maximum local RTP port Permitted Values Integer from 1024 to 65535 Default 12780 Web UI Network Advanced Local RTP Port Max RTP Port 1024 65535 Parameter features rtp_symmetric enable...

Page 57: ...hone UI Color Screen Phones Menu Advanced default password admin Accounts Account X NAT Status Black and white Screen Phones Menu Settings Advanced Settings default password admin Accounts AccountX NA...

Page 58: ...min Network NAT STUN Server Parameter static sip nat_stun port y0000000000xx cfg Description It configures the port of the STUN server Note It works only if static sip nat_stun enable is set to 1 Enab...

Page 59: ...ures the user name to authenticate to the TURN server Note It works only if static sip nat_turn enable is set to 1 Enabled Permitted Values String Default Blank Web UI Network NAT TURN User Name Usern...

Page 60: ...ds the response back to the source IP address and port from which the request originated It helps the phone traverse symmetric NATs Rport feature depends on support from a SIP server For more informat...

Page 61: ...024 to 65535 Default 5061 Web UI Settings SIP TLS SIP Port Internet Port and PC Port Yealink phones support two Ethernet ports Internet port and PC port You can enable or disable the PC port on the ph...

Page 62: ...8U T48S T48G T46U T46S T46G T43U T42U T42G T42S T40G T29G T27G T23G CP920 phones Default 0 Web UI Network Advanced Port Link WAN Port Link Para meter static network pc_port speed_duplex 1 y0000000000x...

Page 63: ...work and wireless network with the connected PC Default 0 Sup ported Devices T57W T54W T53W T53 Case Scenario When the phone is connected to the wireless network the office s PC can obtain the network...

Page 64: ...access URL of the tar file for OpenVPN Note It works only if static network vpn mode is set to 1 OpenVPN Permitted Values URL within 511 characters Default Blank Web UI Network Advanced VPN OpenVPN U...

Page 65: ...53W T53 T48U T46U T43U T42U T48S T46S T42S T41S T27G and CP920 Web UI Network Advanced VPN Layer 2 Tunneling Protocol L2TP Authentication Name Parameter static network l2tp_server password 1 y00000000...

Page 66: ...t packet traffic is not delayed or dropped due to interference from other lower priority traffic VoIP can guarantee high quality QoS only if the voice and the SIP packets are given priority over other...

Page 67: ...the phone will reboot to make the change take effect 802 1x Authentication Yealink phones support the following protocols for 802 1x authentication l EAP MD5 l EAP TLS requires Device and CA certifica...

Page 68: ...Hellman key exchange 1 Authenticated Provisioning EAP In Band provisioning is enabled by server authenticated PAC pro visioning using certificate based server authentication Default 0 Web UI Network...

Page 69: ...tatic network 802_1x mode is set to 2 3 4 5 6 or 7 If the authentication method is EAP FAST you also need to set static network 802_1x eap_fast_provision_mode to 1 Authenticated Provisioning Permitted...

Page 70: ...cessible on a particular CPE GetParameterAttributes This method is used to read the attributes associated with one or more CPE parameters SetParameterAttributes This method is used to modify attribute...

Page 71: ...ate the phone Leave it blank if no authentication is required Permitted Values String within 64 characters Default Blank Web UI Settings TR069 ACS Password Parameter static managementserver url y00000...

Page 72: ...d Values 0 Disabled 1 Enabled Default 1 Web UI Settings TR069 Enable Periodic Inform Parameter static managementserver periodic_inform_interval y0000000000xx cfg Description It configures the interval...

Page 73: ...s Files Download Process Boot Files Yealink phones support boot files The boot files maximize the flexibility to allow you to customize features and set tings for multiple phones With the boot file yo...

Page 74: ...cific CFG file MODEL The MODEL can be added to specify settings for specific phone models MODEL represents the phone model name The valid phone model names are T57W T54W T53W T53 T48U T48S T48G T46U T...

Page 75: ...fig http 10 2 5 206 configure account cfg file sip cfg only applies to T46S and T48S phones file account cfg only applies to T23G phones 5 Specify the overwrite mode and exclude mode For example overw...

Page 76: ...00000000065 cfg T46U y000000000108 cfg T46G y000000000028 cfg T46S y000000000066 cfg T43U y000000000107 cfg T42G y000000000029 cfg T42S y000000000067 cfg T42U y000000000116 cfg T41P y000000000036 cfg...

Page 77: ...ic changes are never be saved to the MAC local cfg file The provisioning priority mechanism is enabled by the parameter static auto_provision custom protect Configuration File Customization You can cr...

Page 78: ...e boot file Resource Files Resource files are optional but if the particular feature is being employed these files are required You need to place resource files on the provisioning server The phones r...

Page 79: ...te favorite_setting xml Customize the directory list Directory List File Cus tomization Super Search Template super_search xml Customize the search source list Search Source File Customization Local C...

Page 80: ...he local phone user interface or web user interface l Central Provisioning provisioning through configuration files stored in a central provisioning server The method you use depends on how many phone...

Page 81: ...is especially useful for remote configuration Because features and configurations vary by phone models and firmware versions options available on each page of the web user interface can vary as well N...

Page 82: ...ccessing the web user interface by request URI may be restricted by the web explorer for example Internet Explorer For security purposes we recommend that you use this feature in a secure network envi...

Page 83: ...b UI Network Advanced Web Server HTTP Phone UI Color Screen Phones Menu Advanced default password admin Network Web Server HTTP Status Black and white Screen Phones Menu Settings Advanced Settings def...

Page 84: ...nced Settings default password admin Network Web Server HTTPS Port Parameter static wui default_https_enable 1 y0000000000xx cfg Description It enables or disables to access the web user interface of...

Page 85: ...ce the changes associated with non static parameters you make will be stored in the MAC local CFG file For more information on MAC local CFG file refer to MAC local CFG File Related Topic User and Adm...

Page 86: ...o configure a directory for each of these three files respectively Topics Auto Provisioning Settings Configuration User Triggered Provisioning Settings Configuration Auto Provisioning Settings Configu...

Page 87: ...on figuration requiring a reboot Note It works only for the current auto provisioning process If you want the phone to reboot after every auto provisioning process the parameter must be always contain...

Page 88: ...the phone to perform auto provisioning If it is set to 0 the phone performs auto provisioning at the specific day s configured by the parameter static auto_provision weekly dayofweek every week If it...

Page 89: ...y and Monday every three weeks Note It works only if static auto_provision weekly enable is set to 1 On Permitted Values 0 1 2 3 4 5 6 or a combination of these digits 0 Sunday 1 Monday 2 Tuesday 3 We...

Page 90: ...It works only if static auto_provision flexible enable is set to 1 On Permitted Values Time from 00 00 to 23 59 Default 02 00 Web UI Settings Auto Provision Flexible Time Parameter static auto_provisi...

Page 91: ...tically disappears from the phone screen after the designated time Default 7200 Parameter static auto_provision dns_resolv_nosys y0000000000xx cfg Description It enables or disables the phone to resol...

Page 92: ...rovision 1 code 123 static autoprovision 2 code static autoprovision 3 code 123 Permitted Values Numbers or a combination of numbers and Default Blank Parameter static autoprovision X url 1 2 y0000000...

Page 93: ...you can do the following l Check whether settings you make using a higher priority provisioning method override settings made using a lower priority provisioning method l Reset a configuration to fac...

Page 94: ...d passive The phones are not compatible with active FTP You can specify the transport protocol in the provisioning server address for example http xxxxxxx If not spe cified the TFTP protocol is used T...

Page 95: ...face Topics Zero Touch Provision Configuration PnP Provision Configuration DHCP Provision Configuration Static Provision Configuration Zero Touch Provision Configuration The following table lists the...

Page 96: ...000000000xx cfg Description It enables or disables the phone to match the received provisioning URL with the last one from where the phone successfully requests the configuration via a PnP provision P...

Page 97: ...y0000000000xx cfg Description It configures the IPv6 custom DHCP option for requesting provisioning server address Multiple options are separated by commas Note It works only if static auto_provision...

Page 98: ...erver The provisioning server address can be IP address domain name or URL If a user name and password are spe cified as part of the provisioning server address for example http user pwd server dir th...

Page 99: ...rver 6 If performing static provisioning obtain the provisioning server address Tip Typically all phones are configured with the same server account but the server account provides a means of con veni...

Page 100: ...oad path is configured by the parameter static auto_provision custom sync path Permitted Values 0 Disabled 1 Enabled Default 0 Parameter static auto_provision custom sync path y0000000000xx cfg Descri...

Page 101: ...anges via the phone user interface or web user interface the MAC local cfg file with non static personal settings generates locally Scenario Keeping user s personalized settings when upgrading the fir...

Page 102: ...are saved on the phone or when the end user encounters some problems because of the wrong configurations you can clear the user s personalized configuration settings l Via phone user interface at the...

Page 103: ...cfg 5 Place the boot files to the home directory of the provisioning server For example D TFTP Provision 6 Reboot the phones to trigger auto provisioning For the phone with MAC 001565b09d886 it will d...

Page 104: ...Administrator s Guide for SIP T2 Series T4 Series T5 Series CP920 IP Phones 101...

Page 105: ...r options The default username and password for the user is user For security reasons you should change the default user or administrator password as soon as possible Since advanced menu options are s...

Page 106: ...s Default Blank Web UI Security Password Phone UI Color Screen Phones Menu Advanced default password admin Change Password Black and white Screen Phones Menu Settings Advanced Settings default passwor...

Page 107: ...ck You can lock the IP phone to prevent it from unauthorized use Once the IP phone is locked anyone must enter the password to unlock it Yealink phones offer three types for phone lock l Lock the Menu...

Page 108: ...numbers dial emergency numbers and return to the idle screen Keys not Locked IME More Cancel Send Delete and Line soft key line key key type is Line X OK Volume key Speakerphone key digit keys HEADSET...

Page 109: ...e Black and white Screen Phones Menu Settings Basic Settings Phone Lock Lock Type Parameter phone_setting phone_lock unlock_pin y0000000000xx cfg Description It configures the password for unlocking t...

Page 110: ...led for an account the SIP message of this account will be encrypted and a lock icon appears on the LCD screen after the successful TLS negotiation Note To improve the security of the phone web servic...

Page 111: ...e requests a TLS connection with a server the phone should verify the certificate sent by the server to decide whether it is trusted based on the trusted certificates list You can upload 10 custom cer...

Page 112: ...2 l Equifax Secure Certificate Authority l Equifax Secure eBusiness CA 1 l Equifax Secure Global eBusiness CA 1 l GeoTrust Global CA l GeoTrust Global CA2 l GeoTrust Primary Certification Authority l...

Page 113: ...Certificate Authority G2 l TC TrustCenter Class 2 CA II l TC TrustCenter Class 3 CA II l TC TrustCenter Class 4 CA II l TC TrustCenter Universal CA I l TC TrustCenter Universal CA III l Thawte Univers...

Page 114: ...r SIP Server Y Transport Parameter static security default_ssl_method 3 y0000000000xx cfg Description It configures the TLS version to use for handshake negotiation between the phone and server for ex...

Page 115: ...on Parameter static security dev_cert 3 y0000000000xx cfg Description It configures the type of device certificates for the phone to send for TLS authentication Permitted Values 0 Default Certificates...

Page 116: ...enables or disables the phone to reserve the trusted and server certificates settings after the phone reset to factory defaults Permitted Values 0 Disabled static security trust_certificates static se...

Page 117: ...yption algorithm and then answers the call by respond ing with a 200 OK message which carries the negotiated RTP encryption algorithm Example of the RTP encryption algorithm carried in the SDP of the...

Page 118: ...1025 to 2 48 the master key lifetime is the configured value A value greater than 2 48 the master key lifetime is 2 48 Default 0 Parameter account X srtp unencrypted_rtp enable 1 MAC cfg Description...

Page 119: ...uration files can be downloaded from the provisioning server to protect against unauthorized access and tampering of sensitive information for example login passwords registration information You can...

Page 120: ...Description It configures how the phone decrypts files Permitted Values 0 The phone will decrypt the encrypted configuration files using plaintext AES keys configured on the phone 1 The phone determin...

Page 121: ...nes Menu Advanced default password admin Auto Provision MAC Oriented AES Black and white Screen Phones Menu Settings Advanced Settings default password admin Auto Provision MAC Oriented AES Parameter...

Page 122: ...0xx cfg Description It enables or disables the phone to encrypt MAC local cfg file using the plaintext AES key Permitted Values 0 Disabled the MAC local CFG file will be uploaded unencrypted and will...

Page 123: ...authentication apply both of the above methods Topic Incoming Network Signaling Validation Configuration Incoming Network Signaling Validation Configuration The following table lists the parameters yo...

Page 124: ...Configuration USB Port Lock Configuration The following table lists the parameters you can use to configure the USB port lock Parameter static usb power enable 1 y0000000000xx cfg Description It enab...

Page 125: ...Security Features 122 Supported Devices T57W T54W T53W T53 T48U T48S T46U T46S T43U T42U CP920 1 If you change this parameter the phone will reboot to make the change take effect...

Page 126: ...e latest firmware online http sup port yealink com documentFront forwardToDocumentFrontDisplayPage The following table lists the associated and latest firmware name for each device model X is replaced...

Page 127: ...e l Do not unplug the network cables and power cables when the device is upgrading firmware The following table lists the parameters you can use to upgrade firmware Parameter static firmware url y0000...

Page 128: ...e Upgrade Configuration Handset Backlight The handset supports different backlight status and you can configure it For W53H W56H the backlight in charger or out of charger can be configured independen...

Page 129: ...e handset is idle for about 10 seconds 1 Enabled the backlight will be turned off after the handset is idle for about 30 minutes Default 1 Supported Devices W53H W56H Handset UI OK Settings Display Di...

Page 130: ...W53H W56H Handset UI OK Settings Display Wallpaper Handset Screen Saver The screen saver of the handset is designed to protect your LCD screen You can enable the screen saver to pro tect the LCD scre...

Page 131: ...rded phone The handset name for handset 2 is Handset 2 The handset name for handset 3 is Handset 3 The handset name for handset 4 is Handset 4 The handset name for handset 5 is Handset 5 Web UI Status...

Page 132: ...e 3 4 Line 4 5 Line 5 Multiple line IDs are separated by commas Default The incoming line for Corded phone is line 1 line5 The incoming line for handset 2 is line 2 The incoming line for handset 3 is...

Page 133: ...table lists the parameter you can use to configure the end call on hook Parameter phone_setting end_call_on_hook enable y0000000000xx cfg Description It enables or disables to end a call when placing...

Page 134: ...abled 1 Enabled Default 1 Supported Devices W53H W56H CP930W Handset UI W56H W53H OK Settings Audio Advisory Tones Keypad Tone CP930W Menu Settings Basic Settings Sound Advisory Tones Parameter custom...

Page 135: ...Description It configures the base PIN Permitted Values Integer from 0000 to 9999 Default 0000 Web UI Security Base PIN Base Unit PIN Handset UI W53H W56H OK Settings System Settings Change Base PIN D...

Page 136: ...set auto_intercom y0000000000xx cfg Description It enables or disables the auto intercom feature on the handset Permitted Values 1 Do not modify the configuration 0 Off auto intercom feature is disabl...

Page 137: ...es All handsets except DD phones Parameter shared_contact_list url y0000000000xx cfg Description It configures the access URL of the shared contact file xml of the phone and registered handsets Exampl...

Page 138: ...modify this attribute and value Customizing Shared Contact File 1 Open the shared contact file 2 To add a contact add contact display_name office_number mobile_number other_number line 1 ring Auto de...

Page 139: ...l You can configure a mode for whether to continue the conversation on the handset when the phone goes off hook or to send a busy signal to one of the paired phones while the device is not in a call b...

Page 140: ...If users not in a call try to ini tiate a call on the phone handset the phone handset will prompt Path Busy 1 Take over call when the handset is during the call users can retrieve the call after off h...

Page 141: ...Busy Group 2 features ms 1 slave_handset_number 4 features ms 1 mode 1 After provisioning when the handset is during the call users can retrieve the call after off hook on the phone When the phone is...

Page 142: ...ed Permitted Values 1 Do not modify the configuration 0 Color scheme 1 1 Color scheme 2 Default 1 Supported Devices W52H Handset UI OK Settings Display Color Schemes Parameter custom handset missed_ca...

Page 143: ...et user interface Note It will take effect on all handsets that are registered on the same phone It works only if stat ic auto_provision handset_configured enable is set to 1 Enabled Permitted Values...

Page 144: ...er custom handset time_format y0000000000xx cfg Description It configures the time format for all registered handsets Note It works only if static auto_provision handset_configured enable is set to 1...

Page 145: ...handset related configurations Permitted Values 0 Disabled the phone will not deliver custom handset configurations via auto provisioning handset reboot to the handset The custom handset settings can...

Page 146: ...e_format Handset Settings Parameters custom handset time_format custom handset eco_mode enable Handset Settings Parameters custom handset auto_answer enable Auto Answer Configuration custom handset mi...

Page 147: ...er than over_the_air url Permitted Values URL within 512 characters Default Blank Parameter over_the_air handset_tip y0000000000xx cfg Description It enables or disables to pop up a tip when upgrading...

Page 148: ...you may go to Settings Upgrade Firmware on the handset to trigger the upgrading manually 1 Enabled it will upgrade the handset firmware compulsively without a pop up tip on the handset Default 1 Param...

Page 149: ...rning tone or select specialized tone sets vary from country to country for your IP phone l Send tone allow the IP phone to play a key tone when you press the send key It works only if the key tone is...

Page 150: ...ning tone when it receives a new voice mail Note It works only if account X display_mwi enable is set to 1 Enabled Permitted Values 0 Disabled 1 Enabled Default 1 Web UI Features General Information V...

Page 151: ...P920 Web UI Features Audio Touch Tone Ring Tones Ring tones are used to play for incoming calls You can select a built in ring tone or a custom ring tone for the phone system or specific line registra...

Page 152: ...d Ring Tones Common Parameter account X ringtone ring_type 1 MAC cfg Description It configures a ring tone Example account 1 ringtone ring_type Ring3 wav It means configuring Ring3 wav for account1 ac...

Page 153: ...s Preference Upload Ringtone Parameter ringtone delete y0000000000xx cfg Description It deletes all custom ring tone files Permitted Values http localhost all Default Blank Parameter phone_setting rin...

Page 154: ...aders in four formats Bellcore drN ringtone N or MyMelodyN URL and info info text x line id 0 Note If the Alert Info header contains multiple types of keywords the phone will process the keywords in t...

Page 155: ...4400 Bellcore dr3 3 Ringing Short 315 400 525 Silent 145 200 525 Ringing Short 315 400 525 Silent 145 200 525 Ringing Long 630 800 1025 Silent 2975 4000 4400 Bellcore dr4 4 Ringing Short 200 300 525 S...

Page 156: ...N Ring Tone 1 Ring1 wav Ring1 wav 2 Ring2 wav Ring2 wav 3 Ring3 wav Ring3 wav 4 Ring4 wav Ring4 wav 5 Ring5 wav Ring5 wav 6 Ring6 wav Ring6 wav 7 Ring7 wav Ring7 wav 8 Ring8 wav Ring8 wav 9 Silent wa...

Page 157: ...matically without playing the ring tone l Alert Info Auto Answer l Alert Info info alert autoanswer l Alert Info answer after 0 or Alert Info Answer After 0 l Alert Info Intercom If the auto answer to...

Page 158: ...2U Settings Ring Internal Ringer X 2 File Other Phones Settings Ring Internal Ringer File 1 X is the account ID For T57W T54W T48U T48S T48G T46U T46S T46G T29G X 1 16 for T53W T53 T43U T42G T42U T42S...

Page 159: ...the ringer volume as a fixed level so the user cannot adjust the ringer volume on the phone This feature is used to avoid missing calls when the user turns down the ringer volume The following table l...

Page 160: ...The speakerphone volume does not persist between calls and resets to this specified level each new call Default 0 Parameter voice handset_send 1 y0000000000xx cfg Description It configures the sendin...

Page 161: ...ue configured by the parameter voice handset autoreset_spk_vol takes precedence over that configured by this parameter Permitted Values 0 Disabled 1 Enabled if the handset s volume level for the curre...

Page 162: ...on the phones are the US tone sets Available tone sets for phones l Australia l Austria l Brazil l Belgium l China l Czech l Denmark l Finland l France l Germany l Great Britain l Greece l Hungary l L...

Page 163: ...tralia Austria Brazil Belgium Chile China Czech Czech ETSI Denmark Finland France Germany Great Britain Greece Hungary Lithuania India Italy Japan Mexico New Zea land Netherlands Norway Portugal Spain...

Page 164: ...ation For more information on the value format refer to the parameter voice tone dial Note It works only if voice tone country is set to Custom If you want to disable this warning tone set it to 0 Per...

Page 165: ...603 Note The congestion tone can be customized by voice tone congestion Permitted Values any code that the server can return Default Blank Parameter voice tone callwaiting y0000000000xx cfg Descriptio...

Page 166: ...rameter voice tone dial Note It works only if voice tone country is set to Custom If you want to disable this warning tone set it to 0 Permitted Values String Default Blank Web UI Settings Tones Stutt...

Page 167: ...0xx cfg Description It enables or disables the phone to play a specified dial tone when DND is activated on the phone The dial tone is configured by voice tone stutterdial Note It works only if voice...

Page 168: ...server and then use the audio codec negotiated with the called party according to the priority Topics Supported Audio Codecs Audio Codecs Configuration Supported Audio Codecs The following table summ...

Page 169: ...port using WB for Opus encoding and using NB MB WB SWB and FB for Opus decoding The T57W T54W T53W T53 T48U T48S T46U T46S T43U T42U T42S T41S T27G phones support using WB default or NB for Opus encod...

Page 170: ...The name payload_type of the audio codec g722_1c_48kpbs G 722 1c 48kb s only for CP920 g722_1c_32kpbs G 722 1c 32kb s only for CP920 g722_1c_24kpbs G 722 1c 24kb s only for CP920 g722_1_24kpbs G 722...

Page 171: ...fault value is 0 When the audio codec is G723_53 the default value is 0 When the audio codec is G723_63 the default value is 0 When the audio codec is Opus the default value is 0 When the audio codec...

Page 172: ...the default value is 3 7 for CP920 phones When the audio codec is G729 the default value is 4 8 for CP920 phones When the audio codec is G726_16 the default value is 0 When the audio codec is G726_24...

Page 173: ...is sent to the destination and defines how much the network bandwidth is used for the RTP stream transfer Before estab lishing a conversation codec and ptime are negotiated through SIP signaling The...

Page 174: ...arly media refers to the media for example audio and video played to the caller before a SIP call is actually established Current implementation supports early media through the 183 message When the c...

Page 175: ...first and play the local ringback tone when receiving the second 183 message Default 0 1 If you change this parameter the phone will reboot to make the change take effect Headset Prior Headset prior a...

Page 176: ...headset is not applicable to the Bluetooth headset and USB headset It is not applicable to CP920 phones Topic Dual Headset Configuration Dual Headset Configuration The following table lists the param...

Page 177: ...a lower voice quality Topic AEC Configuration AEC Configuration The following table lists the parameter you can use to configure AEC Parameter voice echo_cancellation y0000000000xx cfg Description It...

Page 178: ...ications saving on computation and network bandwidth Topic VAD Configuration VAD Configuration The following table lists the parameter you can use to configure VAD Parameter voice vad y0000000000xx cf...

Page 179: ...tter Buffer Type Parameter voice jib min y0000000000xx cfg Description It configures the minimum delay time in milliseconds of the jitter buffer in the wired network Note It works only if voice jib ad...

Page 180: ...ib wifi max y0000000000xx cfg Description It configures the maximum delay time in milliseconds of the jitter buffer in the wireless network Note It works only if voice jib wifi adaptive is set to 1 Ad...

Page 181: ...T42U phones Topic Acoustic Shield Configuration Acoustic Shield Configuration The following table lists the parameter you can use to configure the acoustic shield Parameter features acoustic_shield m...

Page 182: ...end is playing music or calling a voice service the background music will also be eliminated when there is no speech in a call Permitted Values 0 Disabled 1 Enabled Default 0 Supported Devices T57W T5...

Page 183: ...ages DTMF digits are transmitted by the SIP INFO messages when the voice stream is established after a successful SIP 200 OK ACK message sequence The SIP INFO message can transmit DTMF digits in three...

Page 184: ...g Description It configures the duration time in milliseconds for each digit when a sequence of DTMF tones is played out automatically Note If the time interval between two DTMF digits is less than th...

Page 185: ...g an active call Permitted Values 0 Disabled 1 Enabled the DTMF digits are displayed as asterisks Default 0 Web UI Features General Information Suppress DTMF Display Parameter features dtmf hide_delay...

Page 186: ...r features play_local_dtmf_tone_enable y0000000000xx cfg Description It enables or disables the phone to play a local DTMF tone Permitted Values 0 Disabled 1 Enabled you can hear the DTMF tone when pr...

Page 187: ...t VQ RTCPXR The VQ RTCPXR mechanism compliant with RFC 6035 sends the service quality metric reports contained in SIP PUBLISH messages to the central report collector A wide range of performance metri...

Page 188: ...Default 20 Web UI Settings Voice Monitoring Period for Interval Report Parameter phone_setting vq_rtcpxr_moslq_threshold_warn ing y0000000000xx cfg Description It configures the threshold value of li...

Page 189: ...meter phone_setting vq_rtcpxr_delay_threshold_critical y0000000000xx cfg Description It configures the threshold value of one way delay in milliseconds that causes the phone to send a critical alert q...

Page 190: ...UI Settings Voice Monitoring Display Report Options on Phone Parameter phone_setting vq_rtcpxr_display_start_time enable y0000000000xx cfg Description It enables or disables the phone to display Star...

Page 191: ..._show_on_gui enable is set to 1 Enabled Permitted Values 0 Disabled 1 Enabled Default 1 Web UI Settings Voice Monitoring Report Options on Phone Remote Codec Parameter phone_setting vq_rtcpxr_display_...

Page 192: ...fault 0 Web UI Settings Voice Monitoring Report Options on Phone RoundTripDelay Parameter phone_setting vq_rtcpxr_display_moslq enable y0000000000xx cfg Description It enables or disables the phone to...

Page 193: ...figures the IP address of the central report collector that accepts voice quality reports contained in SIP PUBLISH messages Permitted Values IPv4 Address Default Blank Web UI Account Advanced VQ RTCP...

Page 194: ...Dialing Recent Call Display in Dialing Recent Call Display in Dialing Icon Customization Warnings Display Out of Service PC Mode Language Yealink phones support multiple languages Languages used on th...

Page 195: ...xml Spanish EU 010 GUI Spanish lang Russian 11 Russian js 11 Russian_note xml Spanish Latin 011 GUI Spanish_LA lang Czech 12 Czechlang js 12 Czechlang_ note xml Turkish 012 GUI Turkish lang Arabic 13...

Page 196: ...the available language list available for phone display by loading language packs to the IP phone Note The newly added language must be supported by the font library on the IP phone If the characters...

Page 197: ...er gui_lang delete y0000000000xx cfg Description It deletes the specified or all custom LCD language packs of the phone user interface Permitted Values For example http localhost all or http localhost...

Page 198: ...e Topics Customizing a Language Pack for Web Display Customizing a Language Pack for Note Display Custom Language for Web and Note Display Configuration Customizing a Language Pack for Web Display Whe...

Page 199: ...g server Custom Language for Web and Note Display Configuration If you want to add a new language for example Wuilan to phones prepare the language file named as 14 Wuilan js and 14 Wuilan_note xml fo...

Page 200: ...table lists the parameters you can use to adjust contrast for the phone Parameter phone_setting contrast y0000000000xx cfg Description It configures the contrast of the LCD screen For T53W T53 T43U p...

Page 201: ...key list is unfolded avoiding the display of the line key labels to be blocked by the background picture The following show wallpaper set on T48S phones Note On T54W T46U T46S T46G T29G phones the lin...

Page 202: ...oad Wallpaper System Expansion Wallpaper Phone UI T57W T54W T48U T46U Menu Basic Display EXP Wallpaper Wallpaper Parameter phone_setting backgrounds_with_dsskey_unfold y0000000000xx cfg Description It...

Page 203: ...G T43U T29G Web UI T57W T54W T53W T53 T48U T46U T43U Settings Preference Upload Wallpaper Custom Wallpaper Upload Wallpaper Other Phones Settings Preference Upload Wallpaper Deleting a Custom Picture...

Page 204: ...fect the user s experience You can choose the appropriate trans parency for DSS key labels and status bar on the idle screen as required The following show line keys and status bar transparency set on...

Page 205: ...n status icons for example auto answer DND a new text message or custom information for example notifications or company logo is also configurable to display on the screen saver The black and white sc...

Page 206: ...icable to color screen phones StatusIcons horizontalAlign verticalAlign Specify show or hide between StatusIcons and StatusIcons to decide whether to display the status icons Edit the attributes to de...

Page 207: ...re screensaver Parameter screensaver wait_time y0000000000xx cfg Description It configures the time in seconds to wait in the idle state before the screen saver starts Permitted Values 15 15s 30 30s 6...

Page 208: ...lt 0 Supported Devices All color screen phones Web UI Settings Preference Screensaver Type Phone UI Menu Basic Display Screensaver Screensaver Type Note It is configurable only if you have uploaded cu...

Page 209: ...type is set to 2 Server XML Permitted Values URL within 511 characters Default Blank Web UI T57W T54W T53W T53 T48U T46U T43U T42U CP920 Settings Preference XML Browser URL Other Phones Settings Prefe...

Page 210: ...then select a desired custom picture from the Screensaver field click Del Delete You can only delete the custom pictures Backlight You can change the backlight brightness of the phone screen during p...

Page 211: ...0P G T23P G T21 P E2 CP920 Backlight Time Backlight and Time Configuration The following table lists the parameters you can use to configure screen backlight and time Parameter phone_setting active_ba...

Page 212: ...he delay time in seconds to change the intensity of the LCD screen when the phone is inactive Permitted Values 0 Always On 1 Always Off not applicable to color screen phones 15 15s 30 30s 60 1min 120...

Page 213: ...es the characters are displayed in two lines When label length feature is set to Mid Range not applicable to T57W T48U T48S T48G phones Topic Label Length Display Configuration Label Length Display Co...

Page 214: ...T46S T46G T29G phones and expansion module EXP50 connected to the T57W T54W T53W T53 phones EXP43 connected to the T48U T46U T43U phones The following figures show the line key label alignment on T46S...

Page 215: ...key in the bottom right of the phone to be fixed as a page switch key Permitted Values 0 Disabled the page icons appear only if a line key not located on the first page is assigned func tionality The...

Page 216: ...green Fast flashing The line receives an incoming call on the non current page Solid red Solid There is a parked call on the non current page Phone Page Tips Configuration The following table lists t...

Page 217: ...r expansion_module page_tip blf_call_in led y0000000000xx cfg Description It configures the page switch key LED status on the EXP50 EXP43 expansion module when BLF mon itored user receives an incoming...

Page 218: ...ncouver Whitehorse 2 Jordan Amman 8 Mexico Tijuana Mexicali 2 Latvia Riga 8 United States Pacific Time 2 Lebanon Beirut 8 Baja California 2 Moldova Kishinev 7 Canada Edmonton Calgary 2 Pretoria 7 Mexi...

Page 219: ...antic Time Canada 4 30 Afghanistan Kabul 4 San Juan 5 Kazakhstan Aktau 4 Manaus Cuiaba 5 Kazakhstan Aqtobe 4 Georgetown 5 Ekaterinburg RTZ 4 4 Chile Santiago 5 Karachi 4 Paraguay Asuncion 5 Tashkent 4...

Page 220: ...Lisboa Porto Funchal 9 Korea Seoul 0 Spain Canary Islands Las Palmas 9 Japan Tokyo 0 United Kingdom London 9 Russia Yakutsk Chita 0 Lisbon 9 30 Australia Adelaide 0 Morocco 9 30 Australia Darwin 1 Al...

Page 221: ...P server or configured manually Topic NTP Configuration NTP Configuration The following table lists the parameters you can use to configure the NTP Parameter local_time manual_ntp_srv_prior y000000000...

Page 222: ..._server1 or cannot be accessed the phone will request the time and date from the secondary NTP server Permitted Values String within 99 characters Default pool ntp org Web UI Settings Time Date Second...

Page 223: ...default the DST is set to Automatic so it can be adjusted auto matically from the current time zone configuration The time zone and corresponding DST pre configurations exist in the AutoDST file If t...

Page 224: ...the DST template online http sup port yealink com documentFront forwardToDocumentFrontDisplayPage 1 Open the AutoDST file 2 To add a new time zone add DST szTime szZone iType szStart szEnd szOffset be...

Page 225: ...local_time summer_time is set to 1 Enabled Permitted Values 0 DST by Date 1 DST by Week Default 0 Web UI Settings Time Date Fixed Type Parameter local_time start_time y0000000000xx cfg Description It...

Page 226: ...d 6 six days offset for ward Default 12 31 23 Web UI Settings Time Date End Date Parameter local_time offset_time y0000000000xx cfg Description It configures the offset time in minutes of Daylight Sav...

Page 227: ...le lists the parameters you can use to configure time and date format Parameter local_time time_format y0000000000xx cfg Description It configures the time format Permitted Values 0 Hour 12 the time w...

Page 228: ...our digit year M MM represents a two digit month MMM represents the abbreviation of the month three or more than three M letters for example MMM represent the long format of the month One or more than...

Page 229: ...Display Idle clock is displayed on the center of the idle screen by default You can hide the idle clock and then the time and date are displayed in the right of the status bar It is only applicable t...

Page 230: ...T53 T43U 360 160 2 gray scale T27G 240 120 2 gray scale T40P T40G T23P T23G T21 P E2 T19 P E2 132 64 2 gray scale CP920 248 120 2 gray scale Note Before uploading your custom logo to phones ensure yo...

Page 231: ...the logo shown on the LCD screen Permitted Values 0 Off the phone is not allowed to display a logo 1 System Logo the LCD screen will display the system logo 2 Custom Logo the LCD screen will display t...

Page 232: ...rameter lcd_logo delete y0000000000xx cfg Description It deletes all custom logo files Permitted Values http localhost all Default Blank Supported Devices All black and white screen phones Example Set...

Page 233: ...no matter whether the contact avatar exists or not 1 Always display the customized contact avatar if it exists display the built in avatar if the customized contact avatar does not exist 2 Adaptive d...

Page 234: ...ity when it receives an incoming call or dur ing a call Note The information display method is configured by the parameter phone_setting call_info_dis play_method To display the local identity during...

Page 235: ...ng 1 MAC cfg Description It enables or disables the phone to update the display of call ID according to the ACK message Permitted Values 0 Disabled 1 Enabled Default 0 Parameter account X refresh_remo...

Page 236: ...ue is left blank Permitted Values 1 Label configured by the parameter account X label 2 Display Name configured by the parameter account X display_name 3 User Name configured by the parameter account...

Page 237: ...cifying which soft keys to display you can determine their display order The configurations for softkey layout are based on call states The following shows the soft keys displaying on the phone in the...

Page 238: ...enabled soft keys Default Default Specify the default soft key list The phone screen displays these soft keys by default Key Type Specify the soft key type Customizing Softkey Layout File 1 Open the t...

Page 239: ...tkey layout Example phone_setting custom_softkey apply_to_states DialingEmpty DialTransEmpty It means that DialingEmpty and DialTransEmpty call states will use the custom softkey layout To configure t...

Page 240: ...softkey layout file in the CallIn state Note It works only if phone_setting custom_softkey_enable is set to 1 Enabled Permitted Values URL within 511 characters Default Blank Parameter custom_softkey...

Page 241: ...d by default After you disable it you can use the phone keypad to enter data Topics Keypad Input Method File Customization Onscreen Keyboard Input Method File Customization Input Method Configuration...

Page 242: ...English Chinese_S Chinese_T French_CA French Ger man Italian Polish Portuguese Portuguese_LA Spanish Spanish_LA Turkish and Russian Onscreen Keyboard Input Method File Customization The T57W T48U T48...

Page 243: ...ymbolic input mode keyboard_layout_fran cais xml Configures the layout of French keyboard in alphabetic input mode Note If you want to customize the existing input method files of the onscreen keyboar...

Page 244: ...Symbol If it is set to Symbol the shift key will not take effect Line Specifies a line on the keyboard The first Line element represents the first line of the keyboard Key ImeNormal Configures the cha...

Page 245: ...ng server Layout File Elements and Attributes The following lists the elements and attributes you need to understand in the Layout file We recommend that you do not edit these elements and attributes...

Page 246: ...lists the parameters you can use to configure the input method Parameter gui_input_method url y0000000000xx cfg Description It configures the access URL of the custom keypad input method file for the...

Page 247: ...dit_default_input_method y0000000000xx cfg Description It configures the default input method when the user edits contacts in the Local Directory LDAP Remote Phone Book Blacklist or Network Directory...

Page 248: ...hows the configuration for configuring the French onscreen keyboard input method The onscreen keyboard input method is only applicable to T57W T48U T48S T48G phones Customize the onscreen keyboard inp...

Page 249: ...it receives a new voice mail If the message disappears it will not pop up again unless the phone receives a new voice mail or the user re registers the account that has unread voice mail s Note It wo...

Page 250: ...l The IP phone receives an incoming call l The IP phone receives a voice mail or a text message l A call is muted l A call is placed on hold or is held l The IP phone is busy l The IP phone misses a c...

Page 251: ...bled if there are unread voice mails or text messages the power LED indicator slowly flashes 1s red even when the phone is busy but value set by phone_setting talk_and_dial_power_led_ enable has a hig...

Page 252: ...ndicator to be turned on when the phone is busy Permitted Values 0 Disabled power LED indicator is off 1 Enabled power LED indicator glows red For T19 P E2 phones 0 Disabled power LED indicator is off...

Page 253: ...8G T46U T46S T46G T43U T42U T42S T41S T29G T27G phones make sure the Bluetooth USB dongle is properly connected to the USB port on the back of the phones The Bluetooth dongle should be purchased separ...

Page 254: ...t enables or disables the phone to prompt users to confirm the connection request from the Bluetooth device Permitted Values 0 Disabled 1 Enabled the prompt will not appear during the call Default 0 S...

Page 255: ...Speakerphone Mode Configuration The following table lists the parameters you can use to configure handset headset speakerphone mode Parameter features speaker_mode enable y0000000000xx cfg Descriptio...

Page 256: ...T46S T42S T41S and T27G Parameter phone_setting headsetkey_mode y0000000000xx cfg Description It configures headset mode during a call Permitted Values 0 Always use pressing the Speakerphone key and p...

Page 257: ...e expansion module is connected to the phone Supported Dsskey Types The supported Dsskey function types vary by line keys programmable keys and Ext keys ID DSS Key Types ID DSS Key Types ID DSS Key Ty...

Page 258: ...with particular features for example BLF Line key is not applicable to T19 P E2 CP920 phones Topics Line Keys Configuration Example Set a Park Retrieve Key for FAC Call Park Mode Example Set a Park R...

Page 259: ...ng 25 Record 27 XML Browser 34 Hot Desking 35 URL Record 38 LDAP only appear when ldap enable 1 39 BLF List 40 Prefix 41 Zero Touch 42 ACD 45 Local Group 50 Phone Lock 56 Retrieve Park 61 Directory 66...

Page 260: ...unt ID Parameter linekey X value 1 y0000000000xx cfg Descrip tion It configures the value for some line key features For example when you assign the Speed Dial to the line key this parameter is used t...

Page 261: ...ml_phonebook 1 y0000000000xx cfg Descrip tion It specifies a specific group phone book when multiple groups phone books are configured on the phone For example both Remote Phone Book 1 Sell and Remote...

Page 262: ...ark key linekey 1 type 10 linekey 1 value 4603 linekey 1 label Bill Set a Retrieve key linekey 3 type 56 linekey 3 line 1 linekey 3 value 4603 linekey 3 label Retrieve Bill After provisioning you can...

Page 263: ...code Therefore you can use a Park key to park and retrieve a call In this case you need to assign the park retrieve code 11 to features call_park park_code When you press the Park key again on the id...

Page 264: ...ber is blank Press the Forward key to enter the forward setting screen or activ ate deactivate the forward feature if forward has been configured from the Call Forward menu Custom Mode Press the Forwa...

Page 265: ...the shared line the shared line displays active to others shared line It is only applicable to Shared Line Appearance Example Setting a Line Key as Multicast Paging Key The following example shows th...

Page 266: ...P E2 phones Cancel key can be configured only when features keep_mute enable is set to 0 Disabled For other phones Mute key can be configured only when features keep_mute enable is set to 0 Disabled T...

Page 267: ...g List 73 Custom Key only appear when features enhanced_dss_ keys enable 1 104 Google Contacts only appear when google_contact_serv er enable 1 150 Extend only applicable to T54W T53W T53 T46U T46S T4...

Page 268: ...except T19 P E2 Web UI Dsskey Programmable Key Line Parameter programablekey X value 1 y0000000000xx cfg Description It configures the value for some programmable key features For example when you ass...

Page 269: ...to specify the Remote Phone Book 1 Sell for the specific programmable key The user can press this line key to access the Remote Phone Book 1 Sell Note It is only applicable when programablekey X type...

Page 270: ...figures the feature for a specific ext key Permitted Values 0 N A 1 Conference 2 Forward 3 Transfer 4 Hold 5 DND 7 Recall 8 SMS 9 Direct Pickup 10 Call Park 11 DTMF 12 Voice Mail 13 Speed Dial 14 Inte...

Page 271: ...es the value for some ext key features For example when you assign the Speed Dial to the programmable key this parameter is used to spe cify the contact number you want to dial out It is also used to...

Page 272: ...ault 0 Supported Devices T57W T54W T53W T53 T48U T48S T48G T46U T46S T46G T43U T29G T27G Web UI Dsskey Ext Key Ext KeyX Line 1 X is the expansion module ID Y is the EXT key ID For T57W T54W T53W T53 T...

Page 273: ...itches to when a call is established Note It works only if features dsskey_page_reset call_established enable is set to 1 Enabled Permitted Values Integer from 1 to 3 Default 1 Supported Devices T54W...

Page 274: ...EDK Macro Strings as the Contact Number Guidelines for Configuring Enhanced DSS Keys The following guidelines will help you to configure EDK efficiently l Activation of EDK functions requires valid ma...

Page 275: ...urrent screen the execution of the action string will be ignored The softkey ID is case insens itive Example Sanswer means pressing the Answer soft key Yealink phones support customizing soft keys Whe...

Page 276: ...enu item ID The action is to position and enter the desired menu item Each menu item has a unique identifier on the IP phone and you can con figure this parameter according to the system defined menu...

Page 277: ...le LEDK2 1234 Tinvite defines calling out the number 1234 and using the label EDK2 for a Custom Key LED color and time L label not applicable to T19 P E2 CP920 phones The status of the BLF BLF list DS...

Page 278: ...D and menu item ID after accessing the menu of T46S G phones The following table lists the parameters you can use to configure EDK Parameter features enhanced_dss_keys enable y0000000000xx cfg Descrip...

Page 279: ...rmitted Values String Default Blank Parameter edk edklist X action 1 y0000000000xx cfg Description It configures the action string that contains a macro definition of the action that the softkey or DS...

Page 280: ...and edk edkprompt X enable are set to 1 Enabled Permitted Values text or numeric Default text Parameter edk edkprompt X userfeedback 1 y0000000000xx cfg Description It configures the user input feedba...

Page 281: ...is on the dialing screen with entering the number but not dialing Note Configuring the custom soft keys may affect the softkey layout in different call states For more information on softkey layout re...

Page 282: ...s only if features enhanced_dss_keys enable and softkey X enable are set to 1 Enabled Permitted Values String Default Blank Parameter softkey X use idle 1 y0000000000xx cfg Description It enables or d...

Page 283: ...fg Description It enables or disables the custom soft key X to be displayed in the call failed state Note It works only if features enhanced_dss_keys enable and softkey X enable are set to 1 Enabled P...

Page 284: ...mitted Values 0 Disabled 1 Enabled Default 0 Parameter softkey X use dialtone 1 y0000000000xx cfg Description It enables or disables the custom soft key X to be displayed in the dial tone no numbers e...

Page 285: ...Tdtmf 2 Trigger the phone to perform auto provisioning 3 On your phone assign macro1 to be the contact number When you call this contact the phone will invoke the macro macro1 So that the phone will e...

Page 286: ...le TimeOut so that the phone does not enter the power saving mode too often after you use the phone The following table lists the parameters you can use to configure power saving Parameter features po...

Page 287: ...T19 P E2 Web UI Settings Power Saving User Input Extension Idle TimeOut Parameter features power_saving office_hour monday features power_saving office_hour tuesday features power_saving office_hour...

Page 288: ...to 10000 Default 3000 Supported Devices All color screen phones Web UI Features Power LED Power Saving Dark Time Search Source List in Dialing The search source list in dialing allows you to search e...

Page 289: ...for the local directory list Note Do not edit this field display_name Local Contacts History Remote Phonebook LDAP Network Directories BroadSoft Buddies PhoneBook Personal Address Book Network Contac...

Page 290: ...e access URL of the custom super search file Permitted Values URL within 511 characters Default Blank Web UI Directory Settings Search Source List In Dialing Parameter search_in_dialing local_director...

Page 291: ...0 Web UI Directory Settings Search Source List In Dialing Parameter search_in_dialing remote_phone_book priority y0000000000xx cfg Description It configures the search priority of the remote phone bo...

Page 292: ...ecent Call in Dialing feature Permitted Values 0 Disabled 1 Enabled users can view the placed calls list when the phone is on the dialing screen Default 1 Web UI Directory Settings Recent Call In Dial...

Page 293: ...ration On the T42S T42U T41S phones a warning message appears on the idle screen On the other phones a warning icon appears in the status bar Topic Warnings Display Configuration Warnings Display Conf...

Page 294: ...nabled Default 0 Supported Devices T57W T54W T53W T53 T48U T46U T43U T42U T48S T46S T42S T41S T27G and CP920 Parameter features out_of_service_alert_time y0000000000xx cfg Description It configures th...

Page 295: ...ort one SIP cloud account or two PSTN accounts each account requires an exten sion or phone number Topics Supported Accounts SIP Accounts Registration Configuration PSTN Account Configuration Registra...

Page 296: ...admin Accounts Label Parameter account X display_name 1 MAC cfg Description It configures the display name of the account Permitted Values String within 99 characters Default Blank Web UI Account Reg...

Page 297: ...assword admin Accounts Password Parameter account X sip_server Y address 1 2 MAC cfg Description It configures the IP address or domain name of the SIP server in which the account is registered Permit...

Page 298: ...Proxy Server Y Phone UI Color Screen Phones Menu Advanced default password admin Accounts Account X Outbound ProxyY Black and white Screen Phones Menu Settings Advanced Settings default password admin...

Page 299: ...needed If the values of this parameter and the parameter accoun t X reg_failed_retry_min_time are set to 0 the interval configured by account X reg_fail_retry_inter val will be used Permitted Values...

Page 300: ...e REGISTER message Permitted Values 0 Disabled 1 Enabled Default 0 Web UI Account Advanced SIP Send MAC Parameter account X register_line 1 MAC cfg Description It enables or disables the phone to add...

Page 301: ...e REFER request must be routed to the correct UA instance for example a call transfer Permitted Values 0 Disabled 1 Enabled the phone will add sip instance attribute with the public GRUU to the Contac...

Page 302: ...request messages and route them to the designated destination If the device is configured to use an outbound proxy server within a dialog all SIP request messages from the device will be sent to the...

Page 303: ...rvice may have a brief interrupt while the server fails So we recommend that you use the fail over mode for server redundancy because this mode can ensure the continuity of the phone service and you c...

Page 304: ...he last server then the signaling fails after the complete UDP timeout defined in RFC 3261 If it is not the last server in the list the maximum number of retries depends on the configured retry counts...

Page 305: ...dundancy_with_reg_fail enable 1 MAC cfg Description It enables or disables the phone to send the request to the next server when failing to register an account Note It works only if account X fallback...

Page 306: ...Account Register SIP Server Y Server Retry Counts Parameter account X sip_server Y only_signal_with_registered 1 2 MAC cfg Description It enables or disables the phone to only send requests to the reg...

Page 307: ...Note It works only if account X sip_server Y failback_mode is set to 1 2 or 3 Permitted Values 0 Disabled 1 Enabled the phone will immediately re subscribe to the secondary server for ensuring the nor...

Page 308: ...TTL for the DNS A records on the registered outbound proxy server expires the phone will retry to send requests to the primary outbound proxy server 2 Registration the phone will send requests to the...

Page 309: ...ployment environments The IP phone performs NAPTR query for the NAPTR pointer and transport protocol UDP TCP and TLS the SRV query on the record returned from the NAPTR for the target domain name and...

Page 310: ...3 If you change this parameter the phone will reboot to make the change take effect Static DNS Cache Failover redundancy can only be utilized when the configured domain name of the server is resolved...

Page 311: ...e 1 Use DNS cache but do not record the additional records 2 Use DNS cache and cache the additional DNS records Default 1 Parameter account X static_cache_pri 1 MAC cfg Description It configures wheth...

Page 312: ...om 30 to 2147483647 Default 300 Parameter dns_cache_srv X name 2 y0000000000xx cfg Description It configures the domain name in SRV record X Permitted Values Domain name Default Blank Parameter dns_ca...

Page 313: ...Blank Parameter dns_cache_a X ttl 2 y0000000000xx cfg Description It configures the time interval in seconds that A record X may be cached before the record should be consulted again Permitted Values...

Page 314: ...s not applicable to CP920 phones Topic Logon Wizard Configuration Logon Wizard Configuration The following table lists the parameters you can use to configure the logon wizard Parameter phone_setting...

Page 315: ...de an input field of SIP server on the logon wizard after star tup when there is no registered account Note It works only if phone_setting logon_wizard is set to 1 Enabled Permitted Values 0 Disabled...

Page 316: ...e with a specific account Note The number of the line keys is determined by account X number_of_linekey Permitted Values 0 Disabled 1 Enabled Default 0 Supported Devices All phones except T19 P E2 and...

Page 317: ...ference_via_new_linekey takes precedence over that configured by this parameter Permitted Values 0 Disabled the phone will place a new call using the current line key when pressing the Conf Con ferenc...

Page 318: ...labels are determined by the custom label rule configure by the parameter accout X auto_label rule Default 0 Supported Devices All phones except T19 P E2 and CP920 Parameter account X auto_label rule...

Page 319: ...y0000000000xx cfg Description It enables or disables the phone to display the label of the default account in the left of the status bar on the idle screen Note For T43U T42G T42S T42U T41P T41S T27G...

Page 320: ...roups for CP920 phones Contacts and groups can be added either one by one or in batch using a local contact file Yealink phones support both xml and csv format contact files but you can only customize...

Page 321: ...d file using other software that is not listed above Procedure 1 Download and install 7 Zip on the local system 2 Create a folder for example photo on the local system for example C Program Files and...

Page 322: ...as below Character Name Escape Sequence Ampersand amp Quote quot Apostrophe apos Left angle bracket lt Right angle bracket gt Local Contact File Elements and Attributes The following table lists the e...

Page 323: ...for line1 line16 vary by phone models T57W T54W T48U T48S T48G T46U T46S T46G T29G 0 15 T53W T53 T43U T42U T42S T42G 0 11 T41P T41S T27G 0 5 T40P T40G T23P T23G 0 2 T21 P E2 0 1 Note This is not appli...

Page 324: ...d You can upload local contact files to add multiple contacts at a time or upload the contact resource such as contact avatar and icon pictures The following table lists the parameters you can use to...

Page 325: ...RL of a TAR contact avatar file The format of the contact avatar must be png jpg bmp jpeg The contact avatar file should be compressed as a TAR file in advance and then place it to the pro visioning s...

Page 326: ...visioning the phone connects to the provisioning server 192 168 10 25 and downloads the local contact file contact xml and an avatar Lily_photo jpg You can view the contacts on their phone and specify...

Page 327: ...the contact file MAC contact xml to the server so the IP phone downloads the contacts in the contact xml from the access URL configured by the parameter local_contact data url or local_contact data_ph...

Page 328: ...ion The following table lists the parameters you can use to configure the favorites Parameter local_contact favorite enable y0000000000xx cfg Description It enables or disables the Favorites feature P...

Page 329: ...evices T57W T54W T53W T53 T48U T48S T48G T46U T46S T46G T43U T29G T27G Google Contacts Google contact is a phone book that is stored on the Google Contact Server You can sign in to the Google Contact...

Page 330: ...d a code are displayed 3 Enter the code generated on the web user interface into the pop up window 4 Enter your email address and password 5 Allow contact test to access your Google account Lightweigh...

Page 331: ...when any additional user is added The LDAP user credentials persist after the phone reboots Related Topic Broadsoft Flexible Seating LDAP Configuration The following table lists the parameters you ca...

Page 332: ...phoneNumber mobile ipPhone When the number of the telephoneNumber mobile or ipPhone of the contact record matches the search criteria the record will be displayed on the phone screen ldap number_filte...

Page 333: ...ation of the LDAP phonebook from which the LDAP search request begins The search base narrows the search scope and decreases directory search time Example ldap base dc yealink dc cn Permitted Values S...

Page 334: ...om 1 to 1000 Default 50 Web UI Directory LDAP Max Hits 1 1000 Parameter ldap name_attr y0000000000xx cfg Description It configures the name attributes of each record to be returned by the LDAP server...

Page 335: ...a symbol Example ldap display_name cn The cn of the contact record is displayed on the phone screen Permitted Values String within 99 characters Default Blank Web UI Directory LDAP LDAP Display Name P...

Page 336: ...the search results Note It works only if ldap call_in_lookup is set to 1 Enabled You may need to set ldap name_fil ter to be cn sn telephoneNumber mobile for searching the telephone numbers starting...

Page 337: ...y0000000000xx cfg Description It configures the custom attribute names of each record that are displayed on the phone The valid format is custom attribute name on the phone attribute name on the serve...

Page 338: ...dd multiple contacts at a time and or share contacts between the phones using the supplied template files Menu xml and Department xml You can ask the distributor or Yealink FAE for remote phone book t...

Page 339: ...bel Other Number 8608 Telephone Extra label Language English Extra DirectoryEntry 2 You can create multiple department xml files rename these files and specify multiple contacts in these files For exa...

Page 340: ...sword used to access the remote phone book X Permitted Values String Default Blank Parameter remote_phonebook display_name y0000000000xx cfg Description It configures the display name of the remote ph...

Page 341: ...book data 1 url http 192 168 10 25 Menu xml remote_phonebook data 1 name Yealink remote_phonebook data 2 url http 192 168 10 25 Market xml remote_phonebook data 2 name Market After provision you can n...

Page 342: ...icable to T57W T54W T53W T53 phones dectintercom only applicable to T57W T54W T53W T53 phones presencelist The existing directory list For example loc aldirectory for the local directory list Note Do...

Page 343: ...all IP phone models Note Do not edit this field Customizing Directory List File 1 Open the directory list XML file 2 To configure each directory list edit the values within double quotes in the corres...

Page 344: ...ual to 0 Default 2 Parameter directory_setting remote_phone_book enable y0000000000xx cfg Description It enables or disables the users to access the remote phone book by pressing the Directory Dir sof...

Page 345: ...arch results on T46S G phones Topic Directory Search Settings Configuration Directory Search Settings Configuration The following table lists the parameters you can use to configure directory search s...

Page 346: ...ng Settings Configuration The following table lists the parameters you can use to configure number matching settings Parameter phone_setting reverse_lookup contact_list replace pattern y0000000000xx c...

Page 347: ...incoming_call replace pattern Supported Devices All phones except T48G T46G T42G T41P and T29G 1 If you change this parameter the phone will reboot to make the change take effect Example Matching Con...

Page 348: ...to the call The valid display contents are l Rejected Reject an incoming call l Forward to X Forward an incoming call to X For example Forward to 1048 means you forward an incoming call to 1048 l Busy...

Page 349: ...tures missed_call_popup enable is set to 1 Enabled Permitted Values 0 Disabled the phone does not display a prompt message and an indicator icon on the idle screen and log the missed call in the Misse...

Page 350: ...ues 0 Disabled 1 Enabled Default 0 Parameter features call_log_merge enable y0000000000xx cfg Description It enables or disables the phone to merge the same history records Note The merged entry only...

Page 351: ...rameters you can use to back up the call log Parameter static auto_provision local_calllog backup enable y0000000000xx cfg Description It enables or disables the phone to upload the MAC calllog xml fi...

Page 352: ...s update Note It works only if static auto_provision local_calllog backup enable is set to 1 Enabled Permitted Values Integer from 10 to 600 Default 60 Parameter static auto_provision custom upload_me...

Page 353: ...y the user Yealink phones support up to 100 replace rules l Dial now is a string used to match numbers entered by the user When entered numbers match the predefined dial now rule the phone will automa...

Page 354: ...a set of characters Example 91 5 7 1234 would match 9151234 9161234 9171234 The parenthesis can be used to group together patterns for instance to logically combine two or more patterns Example 1 9 2...

Page 355: ...and place this file to the provisioning server Dial Now File Customization The dial now file helps create multiple dial now rules At most 100 dial now rules can be added to the IP phone It is not appl...

Page 356: ...d Permitted Values String within 32 characters Default Blank Web UI Settings Dial Plan Replace Rule Prefix Parameter dialplan replace replace X 1 y0000000000xx cfg Description It configures the altern...

Page 357: ...figures the dial now rule the string used to match the numbers entered by the user When entered numbers match the predefined dial now rule the phone will automatically dial out the numbers without pre...

Page 358: ...000000000xx cfg Description It configures the access URL of the dial now template file For customizing dial now template file refer to Dial Now File Customization Note It works only if dialplan digitm...

Page 359: ...red number Note The value must be larger than the minimum length It works only if dialplan digitmap enable and account X dialplan digitmap enable are set to 0 Disabled Permitted Values Integer from 1...

Page 360: ...ock out rule will apply to all lines on the IP phone Note Multiple line IDs are separated by commas It works only if dialplan digitmap enable and account X dialplan digitmap enable are set to 0 Disabl...

Page 361: ...ple 91 5 7 1234 would match 9151234 9161234 9171234 The dash can be used to match a range of digits within the brackets Example 35 7 would match the number 3 5 6 or 7 Note The digits must be concrete...

Page 362: ...gured by the parameter account X dialplan digitmap enable takes precedence over that configured by this parameter Permitted Values 0 Disabled 1 Enabled Default 0 Parameter dialplan digitmap string y00...

Page 363: ...The value configured by the parameter account X dialplan digitmap interdigit_short_timer takes precedence over that configured by this parameter Permitted Values Single configuration configure a speci...

Page 364: ...d string of the digit map after press ing a send key when dialing on hook or pressing the DSS key for example speed dial BLF or prefix key Note It works only if dialplan digitmap enable or account X d...

Page 365: ...lan digitmap enable is set to 1 Enabled The value configured by the parameter account X dialplan digitmap apply_to press_send takes precedence over that configured by this parameter Permitted Values 0...

Page 366: ...the phone tries to wait 10 seconds and then dials out 15 if no numbers entered When you enter 153 it also matches part of two digit maps the phone tries to wait 10 seconds But after waiting for 5 seco...

Page 367: ...he send key or automatically dial out the entered number after a certain period of time configured by the parameter dial plan digitmap interdigit_long_timer Default Blank Parameter account X dialplan...

Page 368: ...configured by the parameter account X dialplan digitmap apply_to forward takes precedence over that con figured by the parameter dialplan digitmap apply_to forward Permitted Values 0 Disabled 1 Enabl...

Page 369: ...es the Emergency dialplan feature Permitted Values 0 Disabled 1 Enabled Default 1 Parameter dialplan emergency asserted_id_source y0000000000xx cfg Description It configures the precedence of the sour...

Page 370: ...6045558000 Default Blank Parameter dialplan emergency server X address 1 y0000000000xx cfg Description It configures the IP address or domain name of the emergency server X to be used for routing call...

Page 371: ...ter whether the account registration suc ceeds or fails the emergency calls will be dialed using the following priority SIP server emergency server if not the emergency server will be used It works on...

Page 372: ...ncy asserted_id_source is set to HELD Permitted Values String Default Blank Parameter dialplan emergency held request_element X value 2 y0000000000xx cfg Description It configures the custom element v...

Page 373: ...ng Topic Hotline Configuration Hotline Configuration The following table lists the parameters you can use to configure hotline Parameter features hotline_number y0000000000xx cfg Description It config...

Page 374: ...e support from a SIP server The server actions may vary from different servers It is also applicable to the IP call and intercom call Note Off hook hot line dialing feature limits the call out permiss...

Page 375: ...xx cfg Description It enables or disables the live dialpad feature Permitted Values 0 Disabled 1 Enabled the phone will automatically dial out the entered phone number on the pre dialing screen withou...

Page 376: ...er from 1 to 300 Default 10 Web UI Features General Information Auto Redial Interval 1 300s Phone UI Color Screen Phones Menu Features Others Auto Redial Redial Interval Black and white Screen Phones...

Page 377: ...e a Speed Dial key l Manually configure a line key or programmable key as Speed Dial key l Automatically assign a favorite contact the phone automatically links the contact to a line key The following...

Page 378: ...n PswDial Parameter features password_dial prefix y0000000000xx cfg Description It configures the prefix that the number starts with this prefix will be partially displayed Example features password_d...

Page 379: ...and off code to activate and deactivate server side anonymous call feature Topic Anonymous Call Configuration Anonymous Call Configuration The following table lists the parameters you can use to confi...

Page 380: ...ncode 1 MAC cfg Description It configures the anonymous call on code The phone will send the code to activate the anonymous call feature on server side when you activate it on the phone Permitted Valu...

Page 381: ...ription It enables or disables to allow IP address call Note If you want to receive an IP address call make sure sip trust_ctrl is set to 0 Disabled Permitted Values 0 Disabled 1 Enabled Default 1 Web...

Page 382: ...nd is not rejected the user can choose to answer it or not or perform other features Default 0 Off Hook Answering You can set whether to answer an incoming call by picking up the handset pressing the...

Page 383: ...if the auto answer is enabled Permitted Values 0 Disabled 1 Enabled the phone can automatically answer an incoming call Default 0 Web UI Account Basic Auto Answer Phone UI Color Screen Phones Menu Fea...

Page 384: ...dle If there is an incoming call arrived when the phone is in a call or dialing you have to manually pick up the incoming call Default 1 Parameter features auto_answer_delay y0000000000xx cfg Descript...

Page 385: ...te the microphone when an incoming call is automatically answered and then the other party cannot hear you Default 0 Parameter pstn account X auto_answer 2 MAC cfg Description It enables or disables t...

Page 386: ...ture Topic Anonymous Call Rejection Configuration Anonymous Call Rejection Configuration The following table lists the parameters you can use to configure anonymous call rejection Parameter account X...

Page 387: ...te anonymous call rejection feature on server side when you deactivate it on the phone Permitted Values String within 32 characters Default Blank Web UI Account Basic Send Anonymous Rejection Code Off...

Page 388: ...Menu Features Call Waiting Play Tone Parameter call_waiting on_code y0000000000xx cfg Description It configures the call waiting on code The phone will send the code to activate call waiting on serve...

Page 389: ...he SIP response message for a rejected incoming call when DND is activated The caller s phone screen displays the received return code l Allow or disallow the IP phone to display a large DND icon on t...

Page 390: ...res dnd emergency_authorized_number 123 124 Note It works only if features dnd allow and features dnd emergency_enable are set to 1 Enabled Permitted Values String within 511 characters Default Blank...

Page 391: ...llow is set to 1 Enabled and features dnd_mode is set to 0 Phone except T19 P E2 CP920 phones Permitted Values 0 Off 1 On the phone will reject incoming calls on all accounts Default 0 Web UI Features...

Page 392: ...tus Phone UI Menu Features DND AccountX DND Status Parameter account X dnd on_code 1 MAC cfg Description It configures the DND on code to activate the server side DND feature The phone will send the D...

Page 393: ...0000000xx cfg Description It enables or disables to synchronize the feature status between the IP phone and the server Permitted Values 0 Disabled 1 Enabled the phone sends a SUBSCRIBE message with ev...

Page 394: ...on It enables or disables the local DND when DND feature synchronization is enabled Note It works only if features feature_key_sync enable and features dnd feature_key_sync enable are set to 1 Enabled...

Page 395: ...the parameter phone_setting call_appearance calls_per_linekey Permitted Values Integer from 0 to 24 Default Blank Supported Devices All phones except T19 P E2 and CP920 1 X is the account ID For T57W...

Page 396: ...irection attribute a inactive is used when placing a call on hold RTP pack ets will not be sent or received Default 0 Parameter features play_hold_tone enable y0000000000xx cfg Description It enables...

Page 397: ...mitted Values Integer from 3 to 3600 Default 30 Web UI Features General Information Play Held Tone Delay Parameter features play_held_tone interval y0000000000xx cfg Description It configures the time...

Page 398: ...cription It configures the way to process Music On Hold when placing an active call on hold Permitted Values 0 Calling the Music On Hold server before holding the call 1 Calling the Music On Hold serv...

Page 399: ...pre dialing dialing ringing calling talking state Note For T23P T23G T21 P E2 phones the Cancel key X key can be used to cancel actions reject incoming calls mute un mutes calls or activate the mute f...

Page 400: ...s Configuration Call Forward Feature Configuration Call Forward Synchronization for Server side Configuration Call Forward Settings Configuration You can change the following call forward settings l E...

Page 401: ...ted Default 0 Web UI Features Forward DND Forward Forward Emergency Parameter features forward emergency authorized_number y0000000000xx cfg Description It configures the authorized numbers The call f...

Page 402: ...e call forward feature for all lines or specific lines It depends on the call forward mode T19 P E2 CP920 except l Phone default Call forward feature is effective for all lines l Custom Call forward f...

Page 403: ...ote It works only if features fwd allow is set to 1 Enabled and features fwd_mode is set to 0 Phone except T19 P E2 CP920 phones Permitted Values String within 32 characters Default Blank Web UI Featu...

Page 404: ...red by the parameter forward busy target to the server when you activate the busy forward feature on a phone basis Note It works only if features fwd allow is set to 1 Enabled and features fwd_mode is...

Page 405: ...will be forwarded when not answered after N M M is configurable by phone_set ting ring_duration seconds Note It works only if features fwd allow is set to 1 Enabled and features fwd_mode is set to 0 P...

Page 406: ...onfigures the no answer forward off code to deactivate the server side no answer forward feature The phone will send the no answer forward off code to the server when you deactivate the no answer forw...

Page 407: ...always_fwd target to the server when you activate always for ward feature on the phone Note It works only if features fwd allow is set to 1 Enabled and features fwd_mode is set to 1 Custom Permitted V...

Page 408: ...d AccountX Busy Forward Forward to Parameter account X busy_fwd on_code 1 MAC cfg Description It configures the busy forward on code to activate the server side busy forward feature The phone will sen...

Page 409: ...ward No Answer Forward Parameter account X timeout_fwd target 1 MAC cfg Description It configures the destination number of the no answer forward Note It works only if features fwd allow is set to 1 E...

Page 410: ...ard feature The phone will send the no answer forward off code to the server when you deactivate no answer for ward feature on the phone Note It works only if features fwd allow is set to 1 Enabled an...

Page 411: ...erver and local phone call forward are syn chronized Default 1 Parameter account X forward feature_key_sync enable 1 MAC cfg Description It enables or disables the forward feature synchronization for...

Page 412: ...lting Blind transfer is implemented by a simple REFER method without Replaces in the Refer To header l Semi attended Transfer Transfer a call after hearing the ringback tone The semi attended transfer...

Page 413: ...ook_trans_enable y0000000000xx cfg Description It enables or disables the phone to complete the semi attended attended transfer through on hook besides pressing the Trans Transfer soft key or TRAN TRA...

Page 414: ...Configuration Conference Type Configuration You can specify which type of conference to establish The following table lists the parameter you can use to set a conference type Parameter account X conf...

Page 415: ...gain to set up a conference after the second party answers the call 1 Enabled the second party joins a conference with the first party after answering the call both phones play a warning tone Default...

Page 416: ...e that the USB flash drive has been connected to the IP phone or USB port of the PSTN box CPN10 CPN10 is only applicable to CP920 phones USB recording is only applicable to T57W T54W T53W T53 T48U T48...

Page 417: ...1 Enabled Permitted Values 0 Disabled 1 Enabled Default 0 Supported Devices CP920 Multicast Paging Multicast Paging allows you to easily and quickly broadcast instant audio announcements to users who...

Page 418: ...ess Black and white Screen Phones Menu Features Paging List Option Edit Address Parameter multicast paging_address X label 1 y0000000000xx cfg Description It configures the name of the multicast pagin...

Page 419: ...ameter multicast listen_address X channel 1 y0000000000xx cfg Description It configures the channel that the phone listens to Permitted Values 0 the phone can receive an RTP stream of the pre configur...

Page 420: ...use the Ignore DND feature to define the lowest priority of paging group from which the phone can receive an urgent paging call when DND is activated You can specify a priority that the incoming pagi...

Page 421: ...y Permitted Values 0 Disabled all incoming multicast paging calls will be automatically ignored when DND is activated in phone mode 1 1 2 2 3 3 31 31 If it is not set to 0 Disabled the phone will rece...

Page 422: ...g volume will be increased by 15 level Default 0 Parameter multicast receive use_speaker y0000000000xx cfg Description It enables or disables the phone to always use the speaker as the audio device wh...

Page 423: ...oup Call Pickup allows you to pick up incoming calls to any phone within a predefined group of phones Topics Directed Call Pickup Group Call Pickup Directed Call Pickup Directed call pickup is used fo...

Page 424: ...k up Park Directed Call Pickup Parameter features pickup direct_pickup_code y0000000000xx cfg Description It configures the directed call pickup code on a phone basis Note The code configured by accou...

Page 425: ...igure the group call pickup Parameter features pickup group_pickup_enable y0000000000xx cfg Description It enables or disables the user to use GPickup soft key when performing group call pickup featur...

Page 426: ...lue of Replaces is derived from a NOTIFY message with the dialog info event This feature applies only to directed call pick up attempts initiated against monitored BLF resources It means you can pick...

Page 427: ...call pickup code Permitted Values 0 Disabled 1 Enabled the phone picks up a call according to the Replaces header in the INVITE message Default 0 Supported Devices All phones except T19 P E2 and CP920...

Page 428: ...of a NOTIFY message The subscription SUBSCRIBE message of the dialog event Call Completion is confirmed by the busy party NOTIFY sip 10111 10 10 20 32 5060 SIP 2 0 Via SIP 2 0 UDP 10 10 20 31 5060 bra...

Page 429: ...NOTIFY sip 10111 10 10 20 32 5060 SIP 2 0 Via SIP 2 0 UDP 10 10 20 31 5060 branch z9hG4bK3431394016 From sip 1000 10 2 1 48 5060 tag 1558968605 To 10111 sip 10111 10 2 1 48 5060 tag 140677866 Call ID...

Page 430: ...mpt whether to wait for the callee party You can activate the call completion feature After the called party becomes idle the phone screen will prompt whether to dial the number Call Park and Retrieve...

Page 431: ...arking lot for Trans fer call park mode Permitted Values String within 256 characters Default Blank Web UI Features Pick up Park Park Retrieve Code Parameter features call_park direct_send enable y000...

Page 432: ...e the change take effect Example Setting Call Park and Retrieve in FAC Mode The following example shows the configuration for the FAC call park mode Example features call_park park_mode 1 features cal...

Page 433: ...when the agent state is available and stops distributing calls when the agent changes state to unavail able The IP phone remains in the unavailable status until the agent manually changes the IP phon...

Page 434: ...ason_enable 1 MAC cfg Description It enables or disables the unavailable away reason code feature Note It works only if account X acd available is set to 1 Enabled Permitted Values 0 Disabled 1 Enable...

Page 435: ...press Avail able Avail Unavailable Unavail soft key to change ACD state The ACD key on the IP phone indicates the ACD state Busy Lamp Field The Busy Lamp Field BLF feature enables the IP phone to moni...

Page 436: ...es Note The IP phone subscribes to a BLF list that is set up on the server You must access the server and set up a list of mon itored lines The following table lists the parameters you can use to conf...

Page 437: ...ers are separated by commas Example account 1 blf_list_call_parked_list When you leave it blank you cannot park the active call to any monitored user account 1 blf_list_call_parked_list all You can pa...

Page 438: ...ge1 from exp1 key to expN key page2 from exp1 key to expN key linekey from page2 to page3 3 page1 from exp1 key to expN key page2 from exp1 key to expN key linekey Note N is the number of your connect...

Page 439: ...Y request The NOTIFY message con tains an XML body with the status of the specific monitored line The following example shows a NOTIFY message for a BLF line 012 xml version 1 0 dialog info xmlns urn...

Page 440: ...b UI Account Advanced Subscription Period Seconds Parameter account X blf subscribe_event 1 MAC cfg Description It configures the event of the BLF subscription Permitted Values 0 dialog 1 presence Def...

Page 441: ...CP920 Parameter features blf_extension mode y0000000000xx cfg Description It configures the function of the extension value when the dsskey type is set to BLF Note The URI to which the SUBSCRIBE mess...

Page 442: ...for BLF lines Parameter features pickup blf_visual_enable y0000000000xx cfg Description It enables or disables the phone to display a visual alert when the monitored user receives an incom ing call P...

Page 443: ...s pickup blf_audio list 4604 4605 The IP phone plays an audio alert when monitored user 4604 or 4605 receives an incoming call features pickup blf_audio list List1 The IP phone plays an audio alert wh...

Page 444: ...e to only dial out feature access code of directed pick up when per forming BLF BLF list pickup Permitted Values 0 Disabled the phone dials out feature access code of directed pick up plus monitored n...

Page 445: ...five kinds of definition for the BLF BLF List key LED status As there is no hard line key on T57W T48U T48S T48G phones BLF LED mode configuration is applicable to any phones and expansion module exce...

Page 446: ...user receives an incoming call Solid red The monitored user is dialing The monitored user is talking The monitored user s conversation is placed on hold This LED status requires server sup port Slowly...

Page 447: ...BLF Key LED Icon and Behavior for Call in State Configuration BLF Key LED Icon and Behavior for Call out State Configuration BLF Key LED Icon and Behavior for Talking State Configuration BLF Key LED I...

Page 448: ...the same macro action string syntax as an Enhanced DSS key Example blf enhanced idle led LEDg1000o For T57W T48U T48S T48G phones the BLF BLF List DSS key field displays a green icon for 1000ms and th...

Page 449: ...phone will display the custom BLF BLF List DSS key LED status icon colors and per form the custom behavior when pressing the BLF BLF List DSS key Default 0 Supported Devices All phones except T19 P E...

Page 450: ...allin enable is set to 1 Enabled Permitted Values String Default Blank Supported Devices All phones except T19 P E2 and CP920 BLF Key LED Icon and Behavior for Call out State Configuration The followi...

Page 451: ...t configures the behavior when pressing the BLF BLF list DSS key if the monitor is talking and mon itored user is calling out Note It works only if blf enhanced callout enable is set to 1 Enabled Perm...

Page 452: ...ed Values String Default Blank Supported Devices All phones except T19 P E2 and CP920 Parameter blf enhanced talking callin action y0000000000xx cfg Description It configures the behavior when pressin...

Page 453: ...when a call is parked against the monitored phone This value uses the same macro action string syntax as an Enhanced DSS key Example blf enhanced parked led LEDg1000o For T57W T48U T48S T48G phones t...

Page 454: ...Devices All phones except T19 P E2 and CP920 BLF Key LED Icon and Behavior for Hold State Configuration The following table lists the parameters you can use to configure BLF key LED icon and Behavior...

Page 455: ...colors when DND is activated on the monitored phone This value uses the same macro action string syntax as an Enhanced DSS key Example blf enhanced dnd led LEDrd1000o100yd300 For T57W T48U T48S phone...

Page 456: ...eve the parked call Default 0 Supported Devices All phones except T48G T46G T42G T41P T29G T19 P E2 and CP920 Shared Line Yealink phones support Shared Call Appearance SCA and Bridged Line Appearance...

Page 457: ...red line is placed on private hold Solid green The call on the shared line is barged in by the other shared line user Slowly flashing green In a multi party call place the call on hold at local Shared...

Page 458: ...is set to 1 Shared Call Appearance Permitted Values String within 99 characters Default Blank Supported Devices All phones except T19 P E2 and CP920 Web UI Account Advanced Call Pull Feature Access Co...

Page 459: ...ture a BLA group should be pre configured on the server and one of them is specified as a BLA number Yealink phones support BLA using a SUBSCRIBE NOTIFY mechanism as specified in RFC 3265 The event us...

Page 460: ...0 Default 300 Supported Devices All phones except T19 P E2 Web UI Account Advanced BLA Subscription Period Parameter phone_setting call_remote_end_when_hold busy_tone enable y0000000000xx cfg Descript...

Page 461: ...itored user Bill 4603 receives an incoming call you can press the Intercom key to pick up the call to Bill 4603 directly Note You cannot use a programmable key to monitor an intercom contact for state...

Page 462: ...d Devices All phones except T19 P E2 and CP920 Default 0 Parameter features intercom subscribe enable y0000000000xx cfg Description It enables or disables intercom subscription for the phones Permitte...

Page 463: ...om call Permitted Values 0 Disabled the phone will handle an incoming intercom call like a normal incoming call 1 Enabled the phone will automatically answer an incoming intercom call Default 1 Web UI...

Page 464: ...iption It configures the channel mode to use when receiving an incoming intercom call Permitted Values 0 Speaker Mode 1 Headset Mode it works only if you connect the headset to the IP phone and the he...

Page 465: ...ending an HTTP or HTTPS GET request You can specify a URL that triggers a GET request when a specified event occurs Action URL can only be triggered by the predefined events for example Open DND The v...

Page 466: ...Forward When the IP phone disables the always forward Note When the forward mode is Phone the phone sends the action URL for all accounts when the forward mode is Custom the phone only sends the actio...

Page 467: ...ne fails to transfer a call Transfer Finished When the IP phone completes transferring a call Forward Incoming Call When the IP phone forwards an incoming call Autop Finish When the IP phone completes...

Page 468: ...ne receives an incoming call display_remote The display name of the callee when the IP phone places a call The display name of the caller when the IP phone receives an incoming call call_id The call i...

Page 469: ...fter an account is registered Example action_url registered http 192 168 0 20 help xml IP ip Permitted Values URL within 511 characters Default Blank Web UI Features Action URL Registered Parameter ac...

Page 470: ...on_url incoming_call y0000000000xx cfg Description It configures the action URL the phone sends when receiving an incoming call Example action_url incoming_call http 192 168 0 20 help xml IP ip Permit...

Page 471: ...r action_url always_fwd_on y0000000000xx cfg Description It configures the action URL the phone sends when the always forward feature is activated Example action_url always_fwd_on http 192 168 0 20 he...

Page 472: ...20 help xml IP ip Permitted Values URL within 511 characters Default Blank Web UI Features Action URL No Answer Forward On Parameter action_url no_answer_fwd_off y0000000000xx cfg Description It confi...

Page 473: ...hone sends when placing a call on hold Example action_url hold http 192 168 0 20 help xml IP ip Permitted Values URL within 511 characters Default Blank Web UI Features Action URL Hold Parameter actio...

Page 474: ...ip Permitted Values URL within 511 characters Default Blank Web UI Features Action URL UnMute Parameter action_url missed_call y0000000000xx cfg Description It configures the action URL the phone send...

Page 475: ...sends when changing the IP address of the phone Example action_url ip_change http 192 168 0 20 help xml IP ip Permitted Values URL within 511 characters Default Blank Web UI Features Action URL IP Cha...

Page 476: ...Web UI Features Action URL Transfer Finished Parameter action_url transfer_failed y0000000000xx cfg Description It configures the action URL the phone sends when failing to transfer a call Example act...

Page 477: ...8 0 20 help xml IP ip Permitted Values URL within 511 characters Default Blank Supported Devices All phones except CP920 Web UI Features Action URL Headset Parameter action_url handfree y0000000000xx...

Page 478: ...ed Values URL within 511 characters Default Blank Web UI Features Action URL Call Remote Canceled Parameter action_url peripheral_information y0000000000xx cfg Description It configures the action URL...

Page 479: ...elect the OK soft key on the phone to allow remote control You can specify one or more trusted IP addresses on the IP phone or configure the IP phone to receive and handle the URI from any IP address...

Page 480: ...p 10 3 20 10 servlet key F1 OK F3 DOWN DOWN DOWN OK OK For other phones http 10 3 20 10 servlet key F1 F3 DOWN DOWN DOWN OK OK Note The variable value is not applicable to all events For example the v...

Page 481: ...eys not applicable to T57W phones Reboot Reboot the phone AutoP Perform auto provisioning DNDOn Activate the DND feature Note It works only if features dnd allow is set to 1 Enabled DNDOff Deactivate...

Page 482: ...nfiguration inform ation Note The valid URI is http s phoneIPAddress ser vlet phonecfg get accounts x dnd x fw x Example http 10 3 20 10 servlet phonecfg get accounts 1 dnd 0 fw 1 phonecfg set configu...

Page 483: ...d unhold a call xxx refers to the call id of the active call Example http 10 10 20 10 servlet key ASW 33093 Note To get the call id of the active call configure the action URL http s serverIPAddress h...

Page 484: ...Allow IP List Example Capturing the Current Screen of the Phone You can capture the screen display of the IP phone using the action URI The phones can handle an HTTP or HTTPS GET request The URI forma...

Page 485: ...local system Note Frequent capture may affect phone performance Yealink recommends you to capture the phone screen display within a minimum interval of 4 seconds Example Placing a Call via Web User I...

Page 486: ...changes Unso licited MWI is a server related feature Solicited MWI The IP phone can subscribe to the MWI messages to the account or the voice mail number For soli cited MWI you must enable MWI subscri...

Page 487: ...eter voice_mail number X 1 MAC cfg Description It configures the voice mail number Permitted Values String within 99 characters Default Blank Web UI Account Advanced Voice Mail Phone UI Menu Message V...

Page 488: ...fault SMS is enabled You can use SMS at the path Menu Message Text Message You can also disable SMS Topic SMS Configuration SMS Configuration The following table lists the parameter you can use to con...

Page 489: ...hone to process the push XML via SIP NOTIFY message Permitted Values 0 Disabled 1 Enabled Default 0 Web UI Features Remote Control SIP Notify Parameter push_xml phonebook search delay y0000000000xx cf...

Page 490: ...ith the push XML server Leave it blank if no authentication is required Permitted Values String within 15 characters Default Blank Web UI Features Remote Control Password Parameter features upload_ser...

Page 491: ...es the phone to provide an input field of register name on the hot desking login wiz ard when pressing the Hot Desking DSS key Permitted Values 0 Disabled 1 Enabled Default 0 Supported Devices All pho...

Page 492: ...t 0 Supported Devices All phones except CP920 Parameter hotdesking dsskey_outbound_enable y0000000000xx cfg Description It enables or disables the phone to provide an input field of the outbound serve...

Page 493: ...header Connected Line Identification Presentation COLP It allows the phones to display the identity of the connected party specified for outgoing calls The phones can display the Dialed Digits or the...

Page 494: ...es 0 Disabled the phone does not process the PPI header 1 Enabled the phone presents the caller identity from the PPI header Default 0 Parameter sip cid_source preference y0000000000xx cfg Description...

Page 495: ...cfg Description It configures a return code and reason of SIP response messages when the phone rejects an incom ing call A specific reason is displayed on the caller s phone screen Permitted Values 40...

Page 496: ...park code will be replaced by the identifier Call Park when you park an active call The hide feature access codes feature is applicable to the following features l Voice Mail l Pick up l Group Pick up...

Page 497: ...Accept SIP Trust Server Only 100 Reliable Retransmission As described in RFC 3262 the 100rel tag is for the reliability of provisional responses When presented in a Sup ported header it indicates that...

Page 498: ...urable on the phones Timer T1 Timer T1 is an estimate of the Round Trip Time RTT of transactions between a SIP client and SIP server Timer T2 Timer T2 represents the maximum retransmitting time of any...

Page 499: ...rt two refresher modes UAC and UAS Whether the endpoint functions as a UAC or a UAS depends on the UA that initiates the SIP request If the ini tiator is configured as UAC the other client or the SIP...

Page 500: ...mple if it is set to 1800 1800s the phone will refresh the session during a call every 900 seconds Note It works only if account X session_timer enable is set to 1 Enabled Permitted Values Integer fro...

Page 501: ...ge to the SIP server Example of a SIP REGISTER message INVITE sip 2 10 2 1 48 5060 SIP 2 0 Via SIP 2 0 UDP 10 3 20 6 5060 branch z9hG4bK1867789050 From 1010 sip 1010 23 10 2 1 48 5060 tag 1945988802 T...

Page 502: ...e Version Information You can customize the version information for the CFG configuration file and then check the version information via phone web user interface With this feature you can easily know...

Page 503: ...loopback call an echo is heard at the device ori ginating the call For more information on media loopback refer to RFC 6849 Topic Media Loopback Configuration Media Loopback Configuration The followi...

Page 504: ...rect loop back packet header 3 encapsulated directed the loopback mirror loops back the incoming RTP packets using either the encapsulated RTP payload format or the direct loopback RTP payload format...

Page 505: ...table lists the parameters you can use to configure the Cloud Parameter vcaccount enable y0000000000xx cfg Description It enables or disables the Cloud feature Permitted Values 0 Disabled 1 Enabled De...

Page 506: ...configures the icon display mode when the corresponding BSFT feature is enabled on the phone Note It works only if bw enable and bw xsi enable are set to 1 Enabled Permitted Values 0 The phone does no...

Page 507: ...n phones Web UI Applications Broadsoft XMPP XMPP Account XMPP UserName Parameter features uc_password y0000000000xx cfg Description It configures the password for UC authentication Note It works only...

Page 508: ...s N A or Line If a line key is used the phone will skip to the next unused line key Default 1 Supported Devices All color screen phones Web UI Features General Information Enable Auto Favorite Paramet...

Page 509: ...a call If it is set to 0 the entered number must exactly match the number of BroadCloud Buddy If it is set to other values for example 4 the entered number less than 4 digits would not match with the...

Page 510: ...ications Broadsoft XSI XSI Account User ID Parameter account X xsi password 1 MAC cfg Description It configures the password for XSI authentication Note It works only if sip authentication_for_xsi is...

Page 511: ...it is set to 0 Disabled the following features are unavailable on the phone BroadWorks Anywhere Remote Office Line ID Blocking Anonymous Call Rejection Simultaneous Ring Personal BroadSoft Directory...

Page 512: ...ccount X acd initial_state 1 MAC cfg Description It configures the initial status after logging in to ACD Permitted Values 1 Available 2 Unavailable Default 1 Parameter account X reason_code Y 1 2 MAC...

Page 513: ...nables or disables the customer originated trace feature Permitted Values 0 Disabled 1 Enabled it is used to trace the origin of an obscene harassing or threatening call Default 0 Parameter account X...

Page 514: ...Enabled Default 0 Supported Devices All phones except T48G T46G T42G T41P and T29G Parameter bw virtual_user 1 label MAC cfg Description It configures the virtual account label displayed on the phone...

Page 515: ...if bw xsi enable is set to 1 Enabled Permitted Values IP address or domain name Default Blank Supported Devices All phones except T48G T46G T42G T41P and T29G Parameter bw virtual_user 1 xsi server_t...

Page 516: ...Default 0 Parameter bw call_recording mode y0000000000xx cfg Description It configures the centralized call recording mode Permitted Values 0 XSI 1 SIP Default 1 Supported Devices All phones except CP...

Page 517: ...tIn or GuestOut on the idle screen Note It works only if account X hoteling enable is set to 1 Enabled Permitted Values 0 Disabled 1 Enabled Default 1 Parameter hoteling authentication_mode y000000000...

Page 518: ...ble Seating Guest Default 0 Parameter account X hoteling pin 1 MAC cfg Description It configures the flexible seating PIN Permitted Values String Default Blank Parameter features homescreen_softkey ho...

Page 519: ...itted Values 0 Disabled 1 Enabled Default 0 1 X is the account ID For T57W T54W T48U T48S T48G T46U T46S T46G T29G X 1 16 for T53W T53 T43U T42G T42U T42S X 1 12 for T41P T41S T27G X 1 6 for T40P T40G...

Page 520: ...ft XSI Network Directory Enterprise Parameter bw_phonebook enterprise_common_enable y0000000000xx cfg Description It enables or disables the phone to display the enterprise common directory Note It wo...

Page 521: ...irectory Enterprise Parameter bw_phonebook personal_displayname y0000000000xx cfg Description It configures the display name on the phone screen for the personal directory Note It works only if bw xsi...

Page 522: ...able y0000000000xx cfg Description It enables or disables the phone to automatically download all contacts in the BroadSoft Directory from the server Note It works only if bw xsi directory enable is s...

Page 523: ...he phone will enter Local Calls screen when pressing the History soft key 1 Enabled Default 0 Parameter search_in_dialing bw_directory enable y0000000000xx cfg Description It enables or disables the p...

Page 524: ...een if the voice mail access code has not been configured dial out the voice mail access code if the voice mail access code has been configured 1 enter the View Voice Mail screen Default 0 Broadsoft S...

Page 525: ...s the account ID For T57W T54W T48U T48S T48G T46U T46S T46G T29G X 1 16 for T53W T53 T43U T42U T42G T42S X 1 12 for T41P T41S T27G X 1 6 for T40P T40G T23P T23G X 1 3 for T21 P E2 X 1 2 Broadsoft Cal...

Page 526: ...ual_enable y0000000000xx cfg Description It enables or disables the phone to display a visual alert when a call is parked against the monitored line Permitted Values 0 Disabled 1 Enabled Default 0 Sup...

Page 527: ...for T21 P E2 X 1 2 for T19 P E2 CP920 X 1 Broadsoft Emergency Call Parameter bw emergency_calling enable y0000000000xx cfg Description It enables or disables the BroadWorks Emergency Calling feature P...

Page 528: ...when the ACD agent changes the status to away you press the Away soft key on the phone For example account 1 acd away_url http portal dev star2star com 8181 yealink reason_code_respon se reason_code R...

Page 529: ...call of the monitored line long press the BLF key and press the Barge In soft key then the phone calls 328866 to barge in the call All call participants can interact during the call Related Parameters...

Page 530: ...ed line long press the BLF key and you press the Listen BargeIn soft key then the phone calls 328866 to barge in the call You are automatically muted so you can hear all call participants but no one c...

Page 531: ...in_route enable 1 MAC cfg Description It enables or disables the phone to add outbound server address as the topmost Route header in the request message Note It works only if the received 200 OK respo...

Page 532: ...f the To tag is carried in the To header in renewal request Permitted Values 0 Disabled 1 Enabled If the To tag does not exist the phone will reject the request Default 0 Parameter features call_invit...

Page 533: ...tening TCP and UDP and subscribe for BLF List containing transport TCP in the Contact header Default 0 Parameter sip send_response_by_request y0000000000xx cfg Description It configures where the IP p...

Page 534: ...T57W T54W T48U T48S T48G T46U T46S T46G T29G X 1 16 for T53W T53 T43U T42G T42U T42S X 1 12 for T41P T41S T27G X 1 6 for T40P T40G T23P T23G X 1 3 for T21 P E2 X 1 2 for T19 P E2 CP920 X 1 2 If you ch...

Page 535: ...abel of the default account will be displayed String Default Blank Parameter features station_name scrolling_display y0000000000xx cfg Description It enables or disables the phone to scroll the string...

Page 536: ...u are allowed to configure Call Forward Call Waiting Auto Answer Key As Send Hotline Auto Redial DND Intercom Call Completion History Setting Paging List features Default 0 Supported Devices All phone...

Page 537: ...produce the issue 4 Click Stop in the Export All Diagnostic Files field to stop the capture The system log level will be reset to 3 5 Click Export to open the file download window and then save the di...

Page 538: ...SB flash drive Note It works only if static local_log enable is set to 1 Enabled Permitted Values 0 Disabled 1 Enabled Default 0 Supported Devices All phones except T48G T46G T42G T41P T40P T40G T29G...

Page 539: ...al log files to the provisioning server or a specific server Note The upload path is configured by the parameter static auto_provision local_log backup path Permitted Values 0 Disabled 1 Enabled the p...

Page 540: ...ed Values 0 Overwrite 1 Append not applicable to TFTP Server Default 0 Parameter static auto_provision local_log backup append limit_mode y0000000000xx cfg Description It configures the behavior when...

Page 541: ...T23G T21 P E2 T19 P E2 phones Procedure 1 From the web user interface navigate to Settings Configuration 2 In the Enable Local Log field select Enabled or ON 3 In the USB Auto Exporting Syslog field s...

Page 542: ...og messages to a syslog server in real time You can specify syslog details such as IP address or hostname server type facility and the severity level of events you want to log You can also choose to p...

Page 543: ...n Syslog Syslog Transport Type Parameter static syslog level y0000000000xx cfg Description It configures the lowest level of syslog information that displays in the syslog When you choose a log level...

Page 544: ...Use 4 Local4 21 Local Use 5 Local5 22 Local Use 6 Local6 23 Local Use 7 Local7 Note Note 1 Various operating systems have been found to utilize Facilities 4 10 13 and 14 for security authorization au...

Page 545: ...ovisioning immediately l Reset static settings All static parameters will be reset l Reset userdata local config All the local cache data for example user data history or directory will be cleared And...

Page 546: ...rocedure 1 Click Settings Upgrade 2 Click Reset to Factory in the Reset to Factory field The web user interface prompts the message Do you want to reset to factory 3 Click OK to confirm the resetting...

Page 547: ...g Deleting the Custom Factory Settings Files You can delete the user defined factory configurations via the web user interface Procedure 1 From the web user interface click Settings Configuration 2 Cl...

Page 548: ...2 Select Enhanced from the Pcap Type drop down menu 3 Click Start in the Pcap Feature field to start capturing signal traffic 4 Reproduce the issue to get stack traces 5 Click Stop in the Pcap Feature...

Page 549: ...port Parameter static network span_to_pc_port 1 y0000000000xx cfg Description It enables or disables the phone to span data packets received from the WAN port to the PC port Note It works only if sta...

Page 550: ...phone to detect the reachability of the connected wired or wireless network via auto pro visioning The phone can display an icon warning for T42S T42U T41S IP phone prompt a message on the phone scre...

Page 551: ...y semicolons Example static features network_test host 192 168 1 20 192 168 1 10 Note It works only if static features network_test enable is set to 1 Enabled Permitted Values Blank The phone does not...

Page 552: ...hone You can export the phone s configuration file to local and make changes to the phone s current feature settings You can apply these changes to any phone by importing the configuration files via t...

Page 553: ...in For example http ServerIPAddress pin Permitted Values URL within 511 characters Default Blank Exporting BIN Files from the Phone Procedure 1 From the web user interface click Settings Configuration...

Page 554: ...vice Status You can view device status via the phone user interface by pressing the OK key or navigating to Menu Status You can also view the device status via the web user interface Procedure 1 Open...

Page 555: ...c Permitted Values 0 The phone will reboot only if the SIP NOTIFY message contains an additional string reboot true 1 The phone will reboot 2 The phone will ignore the SIP NOTIFY message Default 1 Reb...

Page 556: ...tional l Ensure that the Wi Fi feature is disabled If your phone connects to the wireless network l If the network is secure ensure the entered password is correct l Ensure your gateway router enables...

Page 557: ...ugged into a power strip try plugging it directly into a wall outlet l If your phone is PoE powered ensure that you are using a PoE compliant switch or hub The phone displays No Service The LCD screen...

Page 558: ...feature is disabled Related Topic Early Media Wi Fi and Bluetooth Issues The wireless signal strength is low Ensure the IP phone and your gateway router are within the working range and there is no ob...

Page 559: ...43U l 116 T42U l 35 T48G l 28 T46G l 66 T48S T46S T42S T41S l 29 T42G l 36 T41P l 54 T40P l 76 T40G l 46 T29G l 69 T27G l 44 T23P G l 52 T21 P E2 l 53 T19 P E2 l 78 CP920 2 82 Major version Note The l...

Page 560: ...vice Source IP Source Port Destination Device Destination IP Destination Port Listen ing port Protocol Description of des tination port IP phones IP address of IP phones 2 65535 IP phone or voice gate...

Page 561: ...e from PNP server Multipaging Multipaging 65000 65001 PC IP address of PC Determined by the des tination device IP phones IP address of IP phones 1 65535 TCP HTTP port default value 80 1 65535 TCP HTT...

Page 562: ...black please reboot your IP phone The IP phone always displays the Yealink logo If your IP phone does not boot check if the provisioning server is accessible on the network and a valid software firmw...

Page 563: ...een RFC 2543 Hold enabled and disabled Capturing packets after you enable the RFC 2543 Hold feature SDP media direction attributes such as a se endonly per RFC 2543 is used in the INVITE message when...

Page 564: ...l SDP l RFC 3310 HTTP Digest Authentication Using Authentication and Key Agreement AKA l RFC 3311 The Session Initiation Protocol SIP UPDATE Method l RFC 3312 Integration of Resource Management and SI...

Page 565: ...SIP l RFC 4244 An Extension to the SIP for Request History Information l RFC 4317 Session Description Protocol SDP Offer Answer Examples l RFC 4353 A Framework for Conferencing with the SIP l RFC 4458...

Page 566: ...itiation Protocol Package for Voice Quality Reporting Event l draft ietf sip connect reuse 06 txt Connection Reuse in the Session Initiation Protocol SIP l draft ietf bliss shared appearances 15 txt S...

Page 567: ...Do Not Disturb T48U S T46U S Phone Warning Call Forward Call Hold Call Mute Keep Mute Ringer volume is 0 Phone Lock Received Calls Placed Calls Missed Calls Forwarded Calls Recording starts successful...

Page 568: ...ed T48U S T46U S Bluetooth enabled mobile phone is both paired and con nected Wi Fi connection is successful Wi Fi connection failed T48U S T46U S Wi Fi connection is unreachable Conference The defaul...

Page 569: ...led state Line key type is BLF List BLF list call park state Line key type is Voice Mail Line key type is Direct Pickup Line key type is Group Pickup Line key type is Call Park XML Park park suc cessf...

Page 570: ...P Goo gle Contacts Line key type is XML Browser Line key type is Conference Line key type is Forward Line key type is Transfer Line key type is Hold Private Hold Line key type is DND Line key type is...

Page 571: ...DECT Intercom Line key type is Extend The ACD state is available and x and x and x and x and x and x and x The ACD state is unavailable The ACD state is Wrap up Log out of the ACD system The shared l...

Page 572: ...T57W T54W T48U S G T46U S G T42 U T42 S T41S T42 G T41 P T40P G T29G T53W T 53 T43U T27G CP92 0 T23P T23 G T21 P E2 T19 P E2 Description only applicable to CP920 USB flash drive is detected High Defi...

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