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Advanced Features
111
Retrieving a Held Call Remotely on a Shared line
If you place a call on hold on a shared line, you can resume this call at any time. When the shared line key shows a call
that is in a held state, you can resume the held call remotely from other user's phone.
Before You Begin
There is at least one call placed on public hold on the shared line.
Procedure
1.
Do one of the following:
l
Tap
.
l
Long tap the desired line key.
Tap
More
->
Retrieve
to retrieve the call.
Barging In an Active Call on a Shared line
In SCA scenario, both you and other users can barge into an active call on the shared line. Only one user can barge into
a call at a time. After a user barges into a call, the call turns into a three-party conference.
Before You Begin
There is at least one active call on the shared line.
Procedure
1.
Long tap the desired line key.
2.
Tap
More
->
Barge In
to interrupt the active call.
Pulling a Shared Call on a Shared line
In SCA scenario, both you and other users can pull an existing call from another shared phone that is an active or hold
state.
Check with your system administrator to find out if this feature is available for your phone.
Summary of Contents for One Talk CP960
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Page 131: ...System Applications 127...
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Page 148: ...Yealink CP960 User Guide 144 Finding a Master Phone...
Page 151: ...Appendix Menu Structure 147 Appendix Menu Structure...