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Yealink CP960 User Guide
110
Note
If the number of incoming calls is greater than the configured line keys, the line keys will be used by sequence circulation.
Contact your system administrator for more information.
Related Topic
Placing a Call on Public Hold
You can place a call on public hold that any shared line phone can retrieve the held call.
Procedure
1.
During a call, tap
More
->
Hold
.
The call is held on your phone, and all of the phones registered with shared line show the call is in a held state.
Placing a Call on Private Hold
In SCA scenario, you can place a call on private hold that only you can retrieve the held call. You need to configure a
private hold key before you place the call on private hold.
Topics
Setting a Private Hold Key
Holding a Call Privately
Setting a Private Hold Key
Procedure
1.
Navigate to
Settings
->
Features
->
Dsskey
.
2.
Select the desired line key.
3.
Select
Key Event
from the
Type
field.
4.
Select
Private Hold
from the
Key Type
field.
5.
(Optional.) Enter the string that will display on the phone screen in the
Label
field.
6.
Tap
.
Tip
You can drag the line key to the
Edit
field to set a Private Hold key.
Holding a Call Privately
You can hold a call privately on a shared line using Private Hold key.
Procedure
1.
During a call, tap
More
->
Dsskey
, and then tap private hold key on the phone.
The call is held on your phone, and the other phones registered with shared line show the call is in the busy state
on the shared line key. Other users on the shared line cannot resume your held call.
Related Topic
Setting a Private Hold Key
Summary of Contents for One Talk CP960
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Page 14: ...10 Yealink CP960 User Guide...
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Page 131: ...System Applications 127...
Page 132: ...128 Yealink CP960 User Guide...
Page 148: ...Yealink CP960 User Guide 144 Finding a Master Phone...
Page 151: ...Appendix Menu Structure 147 Appendix Menu Structure...