Xerox Versant 2100, User Manual, Page: 125 / 296

Recommended Solution Possible Cause Fault Code
Carefully remove all sheets and paper
scraps from the jam clearance areas. jammed paper 049-100 to 049-121
Power Off/On the machine. If the
problem persists, contact the Customer
Support Center. HCS sensor faults 049-2[00-99]
Power Off/On the machine. If the
problem persists, contact the Customer
Support Center. HCS communication fault 049-300
Check the properties of the tabs job and
resend the job. Tabbed sheet fault 049-700
Check the paper path of the module
and carefully remove all sheets from
the paper path areas. Sheets remain in the paper
path 049-900 to 049-908
Open the HCS front door and remove
all sheets and paper scraps from jam
clearance areas. Close the front door. HCS open door fault 049-940
Check the position of the Stacker cart. Stacker Cart fault 049-941
Remove paper from the Top Tray. Stacker Top Tray fault 049-945
Remove paper from the Stacker Tray. Stacker Tray fault 049-960, 049-964
Open the HCS front door and remove
any paper from the Stacker cart. Close
the door to resume operation. Stacker Full Detection fault 049-965 to 049-972
Open the HCS front door and remove
any paper from the Stacker cart. Close
the door to resume operation. HCS falsely detects that the
Paper Unload button is pressed 049-973
Fault Codes - Standard Finisher / Booklet Maker Finisher
If an error caused the printing to end abnormally, or a malfunction occurred in the
Booklet Maker Finisher, then an error code is displayed.
If an error persists after following the listed solution, then contact your Xerox Customer
Support Center.
10-23 Xerox ® Versant ® 2100 Press
User Guide
Problem Solving