Troubleshooting
Phaser 7100 Color Printer 109
User Guide
Print-Quality Problems
This section includes:
•
Controlling Print Quality .............................................................................................................................................. 109
•
Solving Print-Quality Problems .................................................................................................................................. 110
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems,
use the information in this section to troubleshoot the problem. For more information, go to
www.xerox.com/office/7100support
.
CAUTION:
The Xerox
®
Warranty, Service Agreement, or Xerox
®
Total Satisfaction Guarantee does
not cover damage caused by using unsupported paper or specialty media. The Xerox
®
Total
Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside
these areas. Please contact your local representative for details.
Notes:
•
To ensure consistent print quality, the toner cartridges and imaging units for many models of
equipment are designed to cease functioning at a predetermined point.
•
Grayscale images printed with the composite black setting increment the color pages counter,
because color consumables are used. Composite black is the default setting on most printers.
Controlling Print Quality
Various factors can affect the quality of the output of your printer. For consistent and optimum print
quality, use paper designed for your printer and set the paper type correctly. Adjust the bias transfer
roller and fuser for the paper type and weight you are using. Follow the guidelines in this section to
maintain optimum print quality from your printer.
Temperature and humidity affect the quality of the printed output. For optimal print quality, operate
within the specified ranges. For details, see
Environmental Specifications
on page 125.
Paper and Media
Your printer is designed to use various paper and other media types. Follow the guidelines in this section
for the best print quality and to avoid jams:
•
Use only Xerox
®
approved paper. For details, see
Supported Paper
on page 38.
•
Use only dry, undamaged paper.