Xerox Phaser 3428 User Manual Download | Manualshive

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9

.8

<Troubleshooting>

Toner cartridge-related messages

Message

Meaning

Suggested solutions

Install Toner

A

toner cartridge

is not

installed.

Install a

toner cartridge

.

Invalid Toner

The

toner cartridge

you have

installed is not for your printer.

Install a Xerox-genuine

toner cartridge

, designed for your printer.

Toner Low

The toner cartridge is almost
empty.

Take out the

toner cartridge

and thoroughly shake it. By doing this, you can temporarily

reestablish printing operations.

NonGenuine Toner

Stop

The toner cartridge installed is
not a genuine cartridge.

You can select either

Stop

or

Continue

. If you do not select any, the printer will work as

Stop

is selected.
If you select

Stop

, you cannot print until the genuine cartridge is installed. However, you can

still print any kind of reports.
If you select

Continue

, you can keep printing but the quality cannot be guaranteed, and the

product support is no longer provided.
If you want to change the selection, turn the printer off and on to have this message appear
again, and then re-select

Stop

or

Continue

.

NonGenuine Toner
Replace Toner1

The toner cartridge installed is
not a genuine cartridge.

This message appears when you selected

Stop

at the

NonGenuine Toner

prompt.

Install the genuine

toner cartridge

.

NonGenuine Toner
Replace Toner

The toner cartridge installed is
not a genuine cartridge.

This message appears when you selected

Continue

at the

NonGenuine Toner

prompt.

Install the genuine

toner cartridge

.

Toner Low
Replace Toner

The toner in the cartridge has
run out.

Install a new genuine

toner cartridge

.

You can keep printing but the quality cannot be guaranteed, and the product support is no
longer provided.
You can configure not to see the

Toner Low

Replace Toner

message. See page 8.4.

Replace Toner

The toner in the cartridge has
run out.

This message appears when you turned off the

Toner Low

Replace Toner

message. See

page 8.4.

Install a new genuine

toner cartridge

.

You can keep printing but the quality cannot be guaranteed, and the product support is no
longer provided.

Toner Exhausted

Stop

The lifespan of the toner
cartridge is reached.

You can select either

Stop

or

Continue

. If you do not select any, the printer will work as

Stop

is selected.
If you select

Stop

, you cannot print until the genuine cartridge is installed.

If you select

Continue

, you can keep printing but the quality cannot be guaranteed, and the

product support is no longer provided.
If you want to change the selection, turn the printer off and on to have this message appear
again, and then re-select

Stop

or

Continue

.

Toner Exhausted
Replace Toner1

The lifespan of the toner
cartridge is reached.

This message appears when you selected

Stop

at the

Toner Exhausted

prompt.

Install the genuine

toner cartridge

.

Toner Exhausted
Replace Toner

The lifespan of the toner
cartridge is reached.

This message appears when you selected

Continue

at the

Toner Exhausted

prompt.

Install the genuine

toner cartridge

.

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Summary of Contents for Phaser 3428

Page 1: ......

Page 2: ...is a trademark of Centronics Data Computer Corporation IBM and IBM PC are trademarks of International Business Machines Corporation PCL and PCL 6 are trademarks of Hewlett Packard company Microsoft Windows Windows 9x Windows Me Windows 2000 Windows NT 4 0 Windows XP and Windows 2003 are registered trademarks of Microsoft Corporation PostScript 3 is a trademark of Adobe System Inc UFST and MicroTyp...

Page 3: ... 2 4 Network setup Phaser 3428 DN only Introduction 4 1 Supported operating systems 4 1 Configuring TCP IP 4 2 Configuring EtherTalk 4 2 Configuring IPX frame types 4 2 Setting Ethernet speed 4 3 Restoring the network configuration 4 3 Printing a network configuration page 4 3 5 Loading print media Selecting print media 5 1 Loading paper 5 4 Selecting an output location 5 8 6 Basic printing Printi...

Page 4: ... 9 6 Understanding display messages 9 7 Toner cartridge related messages 9 8 Solving general printing problems 9 9 Solving print quality problems 9 11 Common Windows problems 9 13 Common PostScript problems Phaser 3428 DN only 9 14 Common Macintosh problems Phaser 3428 DN only 9 14 10 Installing accessories Precautions when installing accessories 10 1 Installing a memory DIMM 10 1 11 Specification...

Page 5: ...arth connection terminal Operator Accessible Areas This equipment has been designed to restrict operator access to safe areas only Operator access to hazardous areas is restricted with covers or guards which would require a tool to remove Never remove these covers or guards Maintenance Any operator product maintenance procedures will be described in the user documentation supplied with the product...

Page 6: ...from the electrical outlet before cleaning Do Not Do These Never use a plug that lacks an earth connection terminal to connect the product to an electrical outlet Never attempt any maintenance function that is not specifically described in this documentation This equipment should not be placed in a built in installation unless proper ventilation is provided please contact your Authorized local dea...

Page 7: ...equipment complies with performance standards for laser product set by government national and international agencies as a Class 1 laser product It does not emit hazardous light as the beam is totally enclosed during all phases of customer operation and maintenance Product Safety Certification This product is certified by the following Agency using the Safety standards listed This product was manu...

Page 8: ...Choice program in 1988 to help consumers identify environmentally responsible products and services Copier printer digital press and fax products must meet energy efficiency and emissions criteria and exhibit compatibility with recycled supplies Currently Environmental Choice has more than 1600 approved products and 140 licensees Xerox has been a leader in offering EcoLogo approved products Produc...

Page 9: ... is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance web site www eiae org Others Countries Please contact your local waste authorities and request disposal guidance ...

Page 10: ... Posters The text and pictures of each page of your document are magnified and printed across the sheet of paper and can then be taped together to form a poster See the Software Section 9 8 Save time and money This printer allows you to use toner save mode to save toner See page 2 7 You can print on both sides of the paper to save paper Double sided printing You can print multiple pages on a singl...

Page 11: ...k Interface Ethernet 10 100 Base TX NA I PostScript Emulation NA I Duplex printinga a Printing on both sides of paper I I Printer overview Front view 1 output tray 7 multi purpose tray 2 control panel 8 front cover 3 handle 9 output support 4 paper level indicator 10 multi purpose tray paper width guides 5 optional tray 2 11 multi purpose tray extension 6 tray 1 The figure above shows an Phaser 34...

Page 12: ...iew 1 Stop Cancel an operation at any time 2 Back Sends you back to the upper menu level 3 Status Shows the status of your printer See page 9 6 4 Menu Enters Menu mode and arrows through the available menus 5 LCD Displays the printer status error messages and menus in progress 6 Up Arrow button The option available in the selected menu increase values 7 OK Confirms the selection on the display 8 D...

Page 13: ...rinter driver CD Printer Driver Help Provides you with help information on printer driver properties and instructions for setting up the properties for printing To access a printer driver help screen click Help from the printer properties dialog box Xerox website If you have Internet access you can get help support printer drivers manuals and order information from the Xerox website www xerox com ...

Page 14: ...ns to access the desired setting option or the required value 5 Press OK to save your selection An asterisk appears next to the selection on the display indicating that it is now the default 6 Press Stop to return to Standby mode After 30 seconds of inactivity no key being pressed the printer automatically returns to Standby mode Note Print settings made from the printer driver on a connected comp...

Page 15: ...ncrements Top Margin Set the top margin from 0 0 to 250 mm Left Margin Set the left margin from 0 0 to 164 mm Values Portrait Landscape Portrait Landscape Values 0 0 Duplex To print on both sides of paper choose the binding edge as follows Long Edge Flip on the long edge Prints pages to read like a book Short Edge Flip on the short edge Prints pages to read by flipping over like a note pad Select ...

Page 16: ... B5 Letter Legal Executive No 10 Env Monarch Env DL Env C5 Env C6 Env US Folio Oficio Custom Paper Values Plain Paper Bond Transparency Envelope Labels Card Stock Preprinted Color Paper Cotton Paper Recycled Archive Thick Thin Values Auto Tray 1 Tray 2 MP Tray Manual Tray Values Off On Graphic menu Use the Graphic menu to change settings affecting the quality of the printed characters and images I...

Page 17: ...Values Off On Values Plain High Values LF LF CR LF LF CR AA BB CC AA BB CC Job Timeout You can set the length of time the printer waits before printing the last page of a print job that does not end with a command to print the page When a print time out occurs the printer prints the page in the print buffer Toner Save Selecting this item extends the life of your toner cartridge and reduces your co...

Page 18: ...s in the font Values Auto PCL PostScript EPSON IBM ProPrint Values PCL PostScript EPSON Values PCL1 PCL68 Values ROMAN8 PC737 Values 4 00 999 75 0 25 unit PostScript Phaser 3428 DN only This menu provides you with the Print PS Error menu item EPSON This menu sets the EPSON emulation configuration Courier This item lets you select the version of Courier font to use Pitch When you select one between...

Page 19: ...demo page to make sure that the printer is operating correctly 1 Press Menu and then OK when Information appears 2 Press the Scroll buttons until Demo Page appears and press OK A demo page prints out Changing the display language To change the language that is displayed on the control panel follow these steps 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 ...

Page 20: ...ys to enable this mode From the control panel To change the toner save mode from the control panel follow these steps 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press OK when Toner Save appears 3 Press the Scroll buttons to display On on the bottom line and press OK Selecting Off means that the toner save mode is deactivated 4 Press Stop to return to S...

Page 21: ... the following software CD Contents Printer software CD Windows Printer driver Use this driver to take full advantage of your printer s features Status Monitor Appears when printing errors occur Printer Settings Utility You can configure print settings Postscript Printer Description PPD file Use the PostScript driver to print documents with complex fonts and graphics in the PostScript language Pha...

Page 22: ...rmark O X X Overlay O X X System requirements Before you begin ensure that your system meets the following requirements Windows Note For Windows NT 4 0 2000 XP 2003 users who have an administrator right can install the software Macintosh Phaser 3428 DN only Item Requirements Recommended Operating system Windows 95 98 Me NT 4 0 2000 XP 2003 CPU Windows 95 98 Me NT 4 0 2000 Pentium II 400 MHz or hig...

Page 23: ...printer to use it as your network printer Via the control panel You can set up the following basic network parameters through the printer s control panel Configure TCP IP Configure IPX frame types for NetWare Configure EtherTalk Supported operating systems The following table shows the network environments supported by the printer IPX SPX Internet Packet eXchange Sequenced Packet eXchange TCP IP T...

Page 24: ...rs 3 Press the Scroll buttons until DHCP or BOOTP appears and press OK 4 Press Stop to return to Standby mode Configuring EtherTalk EtherTalk is AppleTalk used in an Ethernet network This protocol is widely used in Macintosh network environments To use EtherTalk take the following step 1 Press Menu until Network appears on the bottom line of the display and press OK 2 Press the Scroll buttons unti...

Page 25: ...work configuration to its default settings 1 Press Menu until Network appears on the bottom line of the display and press OK 2 Press the Scroll buttons until Clear Setting appears and press OK 3 Press OK when Yes appears to restore the network configuration 4 Power the printer off and back on Printing a network configuration page The network configuration page shows how the network interface card ...

Page 26: ... choose should be appropriate for your project Size You can use any size media that fits easily within the paper adjusters of the paper tray Weight Your printer supports print media weights as follows 60 to 90 g m2 16 to 24 lb bond for the tray 1 and optional tray 2 60 to 163 g m2 16 to 43 lb bond for the multi purpose tray 75 to 90 g m2 20 to 24 lb for the duplex printing Brightness Some print me...

Page 27: ... inches A6 105 x 148 5 mm 4 13 x 5 85 inches Envelope Envelope B5 176 x 250 mm 6 93 x 9 84 inches 75 to 90 g m2 20 to 24 lb 5 sheets of 75 g m2 20 lb in the multi purpose tray Envelope Monarch 98 4 x 190 5 mm 3 88 x 7 5 inches Envelope COM 10 105 x 241 mm 4 12 x 9 5 inches Envelope DL 110 x 220 mm 4 33 x 8 66 inches Envelope C5 162 x 229 mm 6 38 x 9 02 inches Envelope C6 114 x 162 mm 4 49 x 6 38 i...

Page 28: ...heet at a time through the multi purpose tray to avoid paper jams To prevent print media such as transparencies and label sheets from sticking together remove them as they print out Guidelines for special print media Media type Guidelines Envelopes Successful printing on envelopes depends upon the quality of the envelopes When selecting envelopes consider the following factors Weight The weight of...

Page 29: ...un a sheet of labels through the printer more than once The adhesive backing is designed for only a single pass through the printer Do not use labels that are separating from the backing sheet or are wrinkled bubbled or otherwise damaged Card stock or custom sized materials Do not print on media smaller than 76 mm 3 inches wide or 127 mm 5 inches long In the software application set margins at lea...

Page 30: ... in the multi purpose tray You can load previously printed paper The printed side should be facing up with an uncurled edge at the front If you experience problems with paper feed turn the paper around Note that the print quality is not guaranteed Changing the size of the paper in the tray 1 To load longer sizes of paper such as Legal sized paper you need to adjust the paper guides to extend the p...

Page 31: ...nes Envelopes Flap side down and with the stamp area on the top left side Transparencies Print side up and the top with the adhesive strip entering the printer first Labels Print side up and top short edge entering the printer first Preprinted paper Design side up with the top edge toward the printer Card stock Print side up and the short edge entering the printer first Previously printed paper Pr...

Page 32: ... tray if you select Manual Feeder in the Source option from the Paper tab when you change print settings to print a document See the Software Section Manually loading paper can be helpful when you want to check the print quality after each page is printed This loading procedure is almost the same as the procedure for loading in the multi purpose tray except you load paper sheet by sheet in the tra...

Page 33: ...er is printing Printing to the output tray Face down The output tray collects paper face down in the order in which the sheets were printed The tray should be used for most print jobs 1 1 rear cover 2 output tray 2 Printing to the rear cover Face up Using the rear cover paper comes out of the printer face up Printing from the multi purpose tray to the rear cover provides a straight paper path Usin...

Page 34: ...queue or print spooler such as the printer group in Windows delete the job as follows 1 Click the Windows Start button 2 For Windows 98SE NT 4 0 2000 Me select Settings and then Printers For Windows XP 2003 select Printers and Faxes 3 Double click the Xerox Phaser 3428 PCL 6 or Xerox Phaser 3428 PS icon Phaser 3428 DN only 4 From the Document menu select Cancel Printing Windows 95 98 Me or Cancel ...

Page 35: ...availability Type Yielda a ISO 19752 5 coverage Part number Standard yield Approx 4 000 pages 106R01245 High yield Approx 8 000 pages 106R01246 Accessory Description Part number Optional tray If you are experiencing frequent paper supply problems you can attach an additional 250 sheet tray You can print documents on various sizes and types of print materials 097N01539 Memory DIMM Extends your prin...

Page 36: ...e cloth slightly with water but be careful not to let any water drip onto or into the printer Caution Cleaning the cabinet of the printer with cleaning materials containing large amounts of alcohol solvents or other strong substances can discolor or crack the cabinet Cleaning the inside of the printer There are two methods to clean the inside of the printer Clean the inside manually Print a cleani...

Page 37: ...the same environment as the printer To prevent damage to the toner cartridge do not expose it to light for more than a few minute Expected cartridge life The life of the toner cartridge depends on the amount of toner that print jobs require When printing text at ISO 19752 5 coverage a new toner cartridge lasts an average of either 8 000 or 4 000 pages The original toner cartridge supplied with the...

Page 38: ...rtridge Use the handle on the cartridge to avoid touching this area 3 Thoroughly roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge Note If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric 4 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the printer ...

Page 39: ...the cover is securely closed Clearing the Toner Low Replace Toner message When the Toner Low Replace Toner message appears you can configure not to see this message again not to disturb you 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press the Scroll buttons until Maintenance appears and press OK 3 Press the Scroll buttons until CLR Empty Msg appears an...

Page 40: ...irmly and evenly do not jerk the paper If the paper tears ensure that all fragments of paper are removed otherwise a jam will occur again When a paper jam occurs the Status LED lights red Open and close the front cover The jammed paper automatically exit the printer If the paper does not exit check the display on the control panel The message indicating the corresponding location of the paper jam ...

Page 41: ...t snaps into place Printing automatically resumes In the optional tray 2 1 Pull the optional tray 2 open 2 Remove the jammed paper from the printer If the paper does not move when you pull or if you do not see the paper in this area stop and go to step 3 3 Pull the tray 1 half 4 Pull the paper straight up and out 5 Insert the trays back into the printer Printing automatically resumes In the multi ...

Page 42: ...n the paper exit area 1 Open and close the front cover The jammed paper is automatically ejected from the printer 2 Gently pull the paper out of the output tray If you do not see the jammed paper or if there is any resistance when you pull stop and go to the next step 3 Open the rear cover 4 If you see the jammed paper push the pressure lever on each side up and remove the paper Return the pressur...

Page 43: ...e jammed paper out If the jammed paper does not move when you pull push the pressure lever on each side up to loose the paper and then remove it 9 Return the lever door stopper and guide to their original position 10 Close the rear cover Printing automatically resumes In the duplex unit area If the duplex unit is not inserted correctly paper jam may occur Make sure that the duplex unit is inserted...

Page 44: ...ectly Do not overload the tray Ensure that the paper level is below the paper capacity mark on the inside wall of the tray Do not remove paper from the tray while your printer is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix paper types in a tray Use only recommended print media See page 5 1 Ensure that the recommended print side of...

Page 45: ...e 9 7 Solving general printing problems on page 9 9 Common Windows problems on page 9 13 Common Macintosh problems Phaser 3428 DN only on page 9 14 Common PostScript problems Phaser 3428 DN only on page 9 14 Understanding the Status LED Status Description Off The printer is off line and cannot print The printer is in power save mode When data is received it switches to on line automatically Green ...

Page 46: ...Scanning Unit Unplug the power cord and plug it back inches If the problem persists please call for service Main Motor Locked There is a problem in the main motor Open and then close the front cover Open Heat Error Cycle Power There is a problem in the fuser unit Unplug the power cord and plug it back in If the problem persists please call for service Over Heat Error Cycle Power There is a problem...

Page 47: ...when you selected Continue at the NonGenuine Toner prompt Install the genuine toner cartridge Toner Low Replace Toner The toner in the cartridge has run out Install a new genuine toner cartridge You can keep printing but the quality cannot be guaranteed and the product support is no longer provided You can configure not to see the Toner Low Replace Toner message See page 8 4 Replace Toner The tone...

Page 48: ...heck the Windows printer setting to make sure that the print job is sent to the correct port If the computer has more than one port make sure that the printer is attached to the correct one The printer does not print Continued The printer may be configured incorrectly Check the printer properties to ensure that all of the print settings are correct The printer driver may be incorrectly installed R...

Page 49: ...ray Or ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use Condition Possible cause Suggested solutions The paper keeps jamming There is too much paper in the tray Remove excess paper from the tray If printing on special materials use the multi purpose tray An incorrect type of paper is being used Use only paper that me...

Page 50: ...er may not meet paper specifications for example the paper is too moist or too rough See page 5 3 If the entire page is light the print resolution setting is too light or toner save mode is on Adjust the print resolution and toner save mode in the printer properties See the Software Section A combination of faded or smeared defects may indicate that the printer needs cleaning See page 8 1 The surf...

Page 51: ...r distributed on the printed page The paper may be too damp Try printing with a different batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much moisture If background scatter occurs on an envelope change the printing layout to avoid printing over areas that have overlapping seams on the reverse side Printing on seams can cause problems If backgroun...

Page 52: ...roblems Note Refer to Microsoft Windows 9x Me NT 4 0 2000 XP 2003 User s Guide that came with your PC for further information on Windows error messages Curl If the printed paper is curled or paper does not feed into the printer Turn over the stack of paper in the tray Also try rotating the paper 180 in the tray Try printing to rear cover An unknown image repetitively appears on a next few sheets o...

Page 53: ...PostScript header file to be sent to the printer The optional tray 2 is not selected in the driver The printer driver has not been configured to recognize the optional tray 2 Open the PostScript driver properties select the Device Settings tab and set the Tray2 option of the Installable Options section to Installed When print a document in Macintosh with AcrobatReader 6 0 or higher colors print in...

Page 54: ...our body by touching something metal such as the metal back plate on any device plugged into a grounded power source If you walk round before finishing installation discharge any static electricity once again Installing a memory DIMM Your printer has a dual in line memory module DIMM slot Use this DIMM slot to install additional memory The Phaser 3428 D has 32 MB of memory which can be expanded to...

Page 55: ...PostScript printer driver See the Software Section 2 Click the Windows Start menu 3 For Windows 95 98 Me NT4 0 2000 select Settings and then Printers For Windows XP 2003 select Printers and Faxes 4 Select the Xerox Phaser 3428 PS printer 5 Click the right mouse button on the printer icon and select Properties 6 For Windows 95 98 Me select Device Option tab For Windows NT4 0 2000 XP 2003 select Dev...

Page 56: ...inches Operating environment Temperature 10 32 C 50 90 F Humidity 20 80 RH Printer language Phaser 3428 D PCL 6d IBM ProPrinter EPSON Phaser 3428 DN PCL 6d PostScript 3 IBM ProPrinter EPSON Memory Phaser 3428 D 32 MB Max 288 MB Phaser 3428 DN 64 MB Max 320 MB 32 64 128 or 256 MB optional memory available Fonts Phaser 3428 D 1 bitmap 45 scalable Phaser 3428 DN 1 bitmap 45 scalable 136 PostScript3 f...

Page 57: ... paper guidelines 5 3 paper jam clear around the toner cartridge 9 3 duplex area 9 4 multi purpose tray 9 2 optional tray 2 9 2 paper exit area 9 3 tray 1 9 1 paper level indicator 5 4 paper load multi purpose tray 5 6 tray 1 optional tray 2 5 5 paper size setting 2 3 specifications 5 2 paper type setting 2 3 specifications 5 2 PostScript problems 9 14 print quality problems solve 9 11 printing de...

Page 58: ...2 maintaining 8 2 redistributing 8 3 replacing 8 3 8 4 toner save mode use 2 7 W Windows problems 9 13 ...

Page 59: ...Software section ...

Page 60: ... Printer Software 9 Chapter 2 USING SETIP PHASER 3428 DN ONLY Installing SetIP 10 Using SetIP 10 Chapter 3 BASIC PRINTING Printing a Document 11 Printer Settings 12 Layout Tab 12 Paper Tab 13 Graphics Tab 14 Extras Tab 15 Troubleshooting Tab 15 Printer Tab 15 Using a Favorite Setting 16 Using Help 16 Chapter 4 ADVANCED PRINTING Printing Multiple Pages on One Sheet of Paper N Up Printing 17 Printin...

Page 61: ...n Overlay 21 Creating a New Page Overlay 21 Using a Page Overlay 21 Deleting a Page Overlay 21 Chapter 5 USING UTILITY APPLICATIONS Using Printer Settings Utility 22 Using Onscreen Help 22 Opening the Troubleshooting Guide 22 Changing the Status Monitor Program Settings 22 Chapter 6 USING WINDOWS POSTSCRIPT DRIVER PHASER 3428 DN ONLY Printer Settings 23 Advanced 23 Using Help 23 Chapter 7 SHARING ...

Page 62: ...TH A MACINTOSH PHASER 3428 DN ONLY Installing printer driver for Macintosh 25 Setting Up the Printer 25 Printing 26 Printing a Document 26 Changing Printer Settings 26 Printing Multiple Pages on One Sheet of Paper 27 Duplex Printing 28 ...

Page 63: ...printer is a printer directly attached to your computer using the printer cable supplied with your printer such as a USB or parallel cable If your printer is attached to a network skip this step and go to Installing Software for Network Printing on page 6 You can install the printer software using the typical or custom method NOTE If the New Hardware Wizard window appears during the installation p...

Page 64: ...box and click Next Otherwise just click Next and skip to step 7 6 If the test page prints out correctly click Yes If not click No to reprint it 7 Click Finish NOTE After setup is complete if your printer driver doesn t work properly reinstall the printer driver See Reinstalling Printer Software on page 9 Custom Installation You can choose individual components to install 1 Make sure that the print...

Page 65: ...rectly click Yes If not click No to reprint it 9 Click Finish Installing Software for Network Printing When you connect your printer to a network you must first configure the TCP IP settings for the printer After you have assigned and verified the TCP IP settings you are ready to install the software on each computer on the network You can install the printer software using the typical or custom m...

Page 66: ...nt a test page appears If you choose to print a test page select the checkbox and click Next Otherwise just click Next and skip to step 8 7 If the test page prints out correctly click Yes If not click No to reprint it 8 Click Finish NOTE After setup is complete if your printer driver doesn t work properly reinstall the printer driver See Reinstalling Printer Software on page 9 Custom Installation ...

Page 67: ... a printer to be set with a specific IP address from the list To verify your printer s IP address or MAC address print a Network Configuration page b Configure an IP address subnet mask and gateway for the printer manually and click Configure to set the specific IP address for the network printer c Click Next 6 Select the components to be installed and click Next 7 You can also change the printer ...

Page 68: ...ant to connect the printer at this time click Next and No on the following screen Then the installation will start and a test page will not be printed at the end of the installation The reinstallation window that appears in this User s Guide may differ depending on the printer and interface in use 5 Select the components you want to reinstall and click Next If you installed the printer software fo...

Page 69: ...ext 5 Click Next 6 Click Finish Using SetIP 1 From the Windows Start menu select Programs or All Programs Æ Xerox Phaser 3428 Æ SetIP Æ SetIP The program automatically detects and displays new and configured print servers on your network 2 Select the name of your printer and click If you cannot find your printer name click to refresh the list NOTES To confirm the MAC address see the NETWORK PRINTE...

Page 70: ...printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to the User s Guide of your software application for the exact printing procedure 1 Open the document you want to print 2 Select Print from the File menu The Print window is displayed It may look slightly different depending on your application The ba...

Page 71: ...ther Windows OS refer to the corresponding Windows User s Guide or online help 1 Click the Windows Start button 2 Select Printers and Faxes 3 Select your printer driver icon 4 Right click on the printer driver icon and select Printing Preferences 5 Change the settings on each tab click OK Layout Tab The Layout tab provides options to adjust how the document appears on the printed page The Layout O...

Page 72: ... Tray or Multi Purpose Tray Tray1 Optional Tray2 Type Set Type to correspond to the paper loaded in the tray from which you want to print This will let you get the best quality printout If not print quality may not be acheived as you want Cotton 20 lb to 24 lb 75 90 g m2 cotton paper such as Gilbert 25 and Gilbert 100 Plain Paper Normal plain paper Select this type if your printer is monochrome an...

Page 73: ...e Advanced Options button TrueType Options This option determines what the driver tells the printer about how to image the text in your document Select the appropriate setting according to the status of your document This option may be available only in Windows 9x Me depending on your particular printer model Download as Outline When this option is selected the driver will download any TrueType fo...

Page 74: ...kes time selecting this option can speed up your printing time When using Printer fonts the printer will try to match the fonts used in your document to those stored in its memory If however you use fonts in your document that are very different from those resident in the printer your printed output will appear very different from what it looks like on the screen This feature is available only whe...

Page 75: ...tem from the Favorites drop down list The printer is now set to print according to the Favorites setting you selected To delete a Favorites item select it from the list and click Delete You can also restore the printer driver s default settings by selecting Printer Default from the list Using Help Your printer has a help screen that can be activated by clicking the Help button in the printer prope...

Page 76: ... Printing Multiple Pages on One Sheet of Paper N Up Printing You can select the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in size and arranged in the order you specify You can print up to 16 pages on one sheet 1 To change the print settings from your software application access printer properties See Printing a Document on p...

Page 77: ...e sheets together 4 Click the Paper tab select the paper source size and type 5 Click OK and print the document You can complete the poster by pasting the sheets together 0 15 inches 0 15 inches Printing Booklets This printer feature allows you to print your document on both sides of the paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet 1 To c...

Page 78: ...rint the document NOTE If your printer does not have a duplex unit you should complete the printing job manually The printer prints every other page of the document first After printing the first side of your job the Printing Tip window appears Follow the on screen instructions to complete the printing job Long Edge Short Edge 2 5 3 2 5 3 2 5 3 2 5 3 Printing a Reduced or Enlarged Document You can...

Page 79: ... message displays in the preview window When the First Page Only box is checked the watermark prints on the first page only 4 Select watermark options You can select the font name style size or grayscale level from the Font Attributes section and set the angle of the watermark from the Message Angle section 5 Click Add to add a new watermark to the list 6 When you have finished editing click OK an...

Page 80: ...ST Dear ABC Regards WORLD BEST Using a Page Overlay After an overlay has been created it is ready to be printed with your document To print an overlay with a document 1 Create or open the document you want to print 2 To change the print settings from your software application access printer properties See Printing a Document on page 11 3 Click the Extras tab 4 Select the desired overlay from the O...

Page 81: ...changes to the printer click the Apply button Using Onscreen Help For more information about Printer Settings Utility click Opening the Troubleshooting Guide Double click the Status Monitor icon on the Windows task bar Or from the Start menu select Programs or All Programs Xerox Phaser 3428 Troubleshooting Guide Changing the Status Monitor Program Settings Select the Status Monitor icon on the Win...

Page 82: ...use NOTES Most Windows applications will override settings you specify in the printer driver Change all print settings available in the software application first and change any remaining settings using the printer driver The settings you change remain in effect only while you are using the current program To make your changes permanent make them in the Printers folder The following procedure is f...

Page 83: ...ied CD ROM Setting Up a Host Computer 1 Start Windows 2 From the Start menu select Printers and Faxes 3 Double click your printer driver icon 4 From the Printer menu select Sharing 5 Check the Share this printer box 6 Fill in the Shared Name field and then click OK Setting Up a Client Computer 1 Right click the Windows Start button and select Explorer 2 Open your network folder in the left column ...

Page 84: ...8 Click Continue 9 Click Install 10After the installation is finished click Quit Setting Up the Printer Set up for your printer will be different depending on which cable you use to connect the printer to your computer the network cable or the USB cable For a Network connected Macintosh NOTE Some printers do not support a network interface Before connecting your printer make sure that your printer...

Page 85: ... and click OK 4 Open the File menu and click Print 5 Choose the number of copies you want and indicate which pages you want to print 6 Click Print when you finish setting the options Mac OS 10 3 Make sure that your printer is selected Changing Printer Settings You can use advanced printing features when using your printer From your Macintosh application select Print from the File menu The printer ...

Page 86: ...out If you load a different type of print material select the corresponding paper type Resolution Quality The Resolution options you can select may vary depending on your printer model You can select the printing resolution The higher the setting the sharper the clarity of printed characters and graphics The higher setting also may increase the time it takes to print a document Mac OS 10 3 Printin...

Page 87: ... from Two Sided Printing option 4 Click Print and the printer prints on both sides of the paper CAUTION If you have selected duplex printing and then try to print multiple copies of a document the printer may not print the document in the way you want In case of Collated copy if your document has odd pages the last page of the first copy and the first page of the next copy will be printed on the f...

Page 88: ...et 13 paper source set Windows 13 paper type set Macintosh 27 poster print 18 PostScript driver installing 23 print document 11 fit to page 19 from Macintosh 26 from Windows 11 N up Macintosh 27 Windows 17 overlay 21 poster 20 scaling 19 watermark 20 printer driver install Macintosh 25 printer properties set Macintosh 26 Windows 12 23 printer resolution set Macintosh 27 Windows 14 printer software...

Page 89: ...30 U uninstall software Windows 9 W watermark create 20 delete 20 edit 20 print 20 ...

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