Troubleshooting
Phaser 3330 and WorkCentre 3335/3345
Xerox Internal Use Only
Service Manual
2-24
10-100
Open Fuser error
Detected Fuser under
Temperature.
Thermistor is not connected
to Main PWB or contact
point is not coupled tightly
when powered on.
Check thermistor contact
point and cable
connection.
Check if the fuser in
engine test mode.
If fault persists Power
Off/Power On
If the problem still
persists, replace fuser unit.
10-200
Low Heat error
The Fuser did not reach a
Ready temperature during
operation.
Power Off/Power On.
Check thermistor contact
point and heat roller.
If the problem persists,
replace fuser unit.
10-300
Over Heat error
Detected Fuser over
temperature.
If the temperature of heat
roller abnormally increases
above the toner fusing
temperature, parts of fuser
may be thermally degraded.
The thermistor has been
disconnected.
The machine will
automatically return to
standby mode when it
cools down to the normal
operating temperature.
Check DC control signal
from Main PBA to the
inverter and power supply
form inverter to fuser.
Check the thermistor on
the fuser whether or not
contaminated by toner
dregs or dust and
cleaning the thermistor
surface.
Test the fuser in engine
test mode.
If the problem still
persists, replace fuser unit.
*System to shut down
fuser till it cools then
restart automatically.
Recovery requires work still
not done, there are few
recovery possibility.
Motor Errors
04-600
Fuser Fan Locked
Fuser Fan is not running.
Check for contamination
or blockage in the Fuser
Fan.
POPO the machine.
Error
Error Message
Cause
Initial Action
Go To
Summary of Contents for Phaser 3330
Page 3: ...Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 1 2...
Page 11: ...Contents Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual x...
Page 409: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 64...
Page 425: ...Wiring Data Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 7 6...
Page 431: ...Wiring Data Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 7 12...