Xerox Phaser 3330, Service Manual

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Troubleshooting
Xerox Internal Use Only Phaser 3330 and WorkCentre 3335/3345
Service Manual
2-51
Jam In Fuser Exit Area
Paper has jammed in the Fuser Exit area.
Applicable Error
• 08-500: Jam2
Initial Actions
• Open Rear Cover and remove jammed paper.
• Open the Fuser Exit Door and remove jammed paper.
• Check that the paper guides of the tray in use are set correctly.
• Check the media. Is the media in good condition and listed as supported media?
• Ensure the size, orientation and type of media in the tray matches the media displayed in the UI
menus.
• Turn the printer off and then on again.
• Try printing with different paper.
• If problem persists use the following procedure.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Wiring and Plug/Jack Map Reference
• Exit Sensor, (PL 3.1A.20, Parts List 3.1A
Frame (2 of 2) ).
• Fuser, (PL 3.3.36, Parts List 3.3 Fuser ).
• Phaser 3330 Main PWB Connector Designators
• Phaser 3330 Control Panel PWB
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
• DADF PWB
• SMPS PWB
Step Actions and Questions Yes No
1. Check exit guides for damage or debris.
Is the exit clean? Go to Step 2. Clean the exit area of all
debris.
2. Enter dC330 Component Control , code
08-600 to check the operation of the Exit
Sensor and flag.
Does the Exit Sensor operate correctly?
Go to step 3. Install a new Exit Sensor
(PL 3.1A.20,
Parts List
3.1A Frame (2 of 2) ).
3. Inspect Fuser for damage.
The Fuser is undamaged. Inspect the Exit Roller
and Rear Frame. Replace
if necessary. Install a new Fuser (PL
3.3.36,
Parts List 3.3
Fuser ).